PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

JANUARY 23, 2019

Hot on the heels of its close cousin, augmented reality (AR), more retailers are using immersive virtual reality (VR) experiences to entice customers through the doors of physical storefronts. While many retailers are using the technology to create tailored experiences for their brands, it may well become a new way for customers to shop, too.

Retail 171

Retail Branding Online Report 171

PYMNTS

JULY 28, 2017

From manufacturing to customer service, there have been several parts of today’s workforce that have been automated by some form of smart technology. Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. What’s the effect of chatbots on the retail industry?

Retail 179

Retail Case Study Customer Experience Technology 179

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Goldman Sachs Eyes Creating $2B Tech Fund. Trackers and Reports.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

FEBRUARY 26, 2019

Major retailers are pitching premium baby care products at a less-than-premium price tag with the help of exclusive brands: Walmart is offering Hello Bello exclusively at its stores and its website (and that of the brand). It is also reportedly the inaugural brand rolled out under a platform called Launched.LA.,

Branding 129

Branding Marketing Retail Detroit 129

PYMNTS

JANUARY 2, 2020

It’s going to be a very vocal year when it comes to retail. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. For instance, SoundHound Inc. ,

Retail 154

Retail Branding Comparison Data 154

PYMNTS

MAY 11, 2020

Through this year’s Levi’s Haus Miami activation, the brand partnered with TikTok influencers Callen Schaub , Cosette Rinab , Gabby Morrison and Everett Williams to create customized denim using Future Finish 3-D denim customization technology. For example, fashion brands have found success on Instagram and its visual strength.

Branding 148

Branding social media Video Miami 148

PYMNTS

OCTOBER 22, 2019

Direct-to-consumer (DTC) brands are aiming to make the chocolate industry more sustainable by cleaning up the supply chain with the help of blockchain technology. In retail, brick-and-mortar merchants and eCommerce firms are striving to offer compelling subscription offerings. All this, Today in Data.

Retail 100

Retail Video Study blockchain 100

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. Just under half — or 45.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

DECEMBER 28, 2018

This year, retailers from Kroger to Whole Foods Market brought new offerings ranging from cashierless checkout to personal shopping services to their stores. Amazon might have kicked off the year of cashierless checkout with its Amazon Go store in January , but the concept took off in other parts of the world in 2018.

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

NOVEMBER 19, 2019

Two famous North American-based quick-service restaurant (QSR) brands are preparing to duke it out in China for chicken-meal supremacy, the most recent sign of how Western brands are trying to increase their footholds in that massive country. The news comes as more Western brands – including those based in the U.S. –

Branding 100

Branding Retail social media Video 100

PYMNTS

OCTOBER 18, 2017

The data-driven “Restock Kroger” initiative will largely take the place of new growth in the coming year, according to Supermarket News , with improvements to customer service and assortment winning out over expansion in 2018. However, the category resets have so far touched only 6 percent of the grocer’s 2,778 retail stores.

Data 109

Data Strategy Branding Retail 109

PYMNTS

JUNE 6, 2019

Look to China, and look some more — that’s one of the main messages in mid-2019 for luxury retailers, at least for ones not based in the U.S. According to a report from Bloomberg , the luxury brand’s CEO, Michael Burke, “gave a rosy view of its China business, easing concerns about the effects of a trade war with the U.S. Online Push.

Retail 122

Retail New York City Branding New York 122

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

MARCH 1, 2019

looks to improve the channel mix of its eponymous brand and shutter specialty stores, the retailer beat analysts’ earnings estimates but fell short on top-line revenues for the fourth quarter of 2018. The retailer reported revenues of $4.62 The company’s Athleta brand notched another year in market gains.

Retail 116

Retail Branding Marketing Company 116

PYMNTS

MAY 8, 2020

Now more than ever, people are counting on technology to help them make contactless payments, shop, and manage their finances without leaving the house,” said Sang Ahn, vice president and GM of Samsung Pay’s North America service business, in a statement. Growth is being fueled in part because more retailers are participating.

Samsung 230

Samsung Management Cards Regional 230

PYMNTS

SEPTEMBER 26, 2018

Inspire Brands announced that it will acquire Sonic for approximately $2.3 The agreement was unanimously approved by Sonic’s Board of Directors, and represents a premium of approximately 19 percent per share to Sonic’s closing stock price on September 24, 2018 ($43.50 Sonic will continue to operate as an independent brand.

Branding 128

Branding Company Operations Industry 128

PYMNTS

JANUARY 18, 2018

Within China, sales of brands from Gucci to Chanel, which have been sluggish for years, rose at the fastest pace in five years in 2016 and are positioned to consolidate those gains in 2018. 2017 saw a global recovery of the luxury retail market due to their affinity for high-end brands.

Millennials 100

Millennials Branding Retail America 100

PYMNTS

AUGUST 20, 2019

When it comes to the holiday shopping season — an increasing area of focus for retail as the year starts to wind down — it’s not so much about the trends we will see, perhaps, as the trend we will hear. That’s because voice-assisted retail promises to play an even bigger part in shopping and purchasing this year than it did last year.

Retail 119

Retail Branding Analysis Trends 119

PYMNTS

MAY 2, 2018

Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. and abroad, companies such as McDonald’s are off to a positive start in 2018. billion, according to news from Retail Dive. Buoyed by strong consumer spending and its resilience in the U.S.

Retail 101

Retail Technology South Carolina Honolulu 101

PYMNTS

MARCH 13, 2019

Our core business performed quite well, as our athletes have responded positively to many of our initiatives, resulting in comp sales gains across key categories and double digit percentage increases in eCommerce and private brand sales,” Chairman and Chief Executive Officer Edward W. Stack said in a press release. ”

Leadership 138

Leadership Meeting Branding Online 138

PYMNTS

DECEMBER 4, 2019

The holiday season is the time for nostalgia and tradition, and that is the case here at PYMNTS, where even amid our coverage of the newest retail trends, we sometimes get the warm-and-fuzzies. It led us to wonder, going into the heart of the fourth quarter and then into 2020, about the status of that old standby, the retail catalog.

Retail 133

Retail Online Trends Examples 133

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Today, it’s also about telling a story and building an experience that makes customers want to shop with the brand again. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I What does Amazon’s technology cost? Have other retailers signed on with the service?

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

JUNE 4, 2018

With retail uses as a top driver, International Data Corporation (IDC) projects that worldwide spending on virtual reality (VR) and augmented reality (AR) will reach $27 billion in 2018. The estimate marks a 92 percent increase over 2017 spending on the technology, Retail Dive reported.

Google 126

Google Retail Apple US 126

PYMNTS

MAY 7, 2019

Walmart is the latest example of the power of pets in retail — a power that is having significant influence among various merchants competing for the loyalty and dollars of pet owners. As well, if done well, pet retail can serve to increase foot traffic into bricks-and-mortar stores at a time when it is dearly needed.

Retail 116

Retail Fort Worth Online Dallas 116

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MARCH 21, 2018

However, when it comes to retail in those spaces, it doesn’t always work out. Retail at the gym may look like a smart business move from the outside, but it often ends up eating more space and effort than it’s worth. Enter unattended retail. To the creative mind, unattended retail kiosks offer more than convenience, he said.

Retail 122

Retail New York City New York Branding 122

PYMNTS

SEPTEMBER 9, 2020

Caught somewhere in the middle is a category that has had a tough run this lost summer of 2020: bridal retailers. A minimony , as the name suggests, is hardly as lucrative as its bigger cousin, matrimony – and that difference has taken a bite out of bridal retail. Smaller retailers are focused on safety as well as agility.

Retail 134

Retail Los Angeles Guidelines Video 134

PYMNTS

FEBRUARY 14, 2019

million international subscribers in 2018 and now boasts 137 million global users, according to the PYMNTS Connected Commerce Playbook. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers.

Retail 129

Retail Online Payments United States 129

PYMNTS

APRIL 25, 2018

Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The company also saw similarly strong growth at another one of its brands, Popeyes , which saw system-wide sales growth of 11 percent, with net restaurant growth of nearly 7 percent and comparable sales growth of 3.2

Branding 100

Branding Innovation Strategy System 100

PYMNTS

APRIL 2, 2019

Consumers may be curbing their spending , and perhaps even anticipating a new recession, but that could all serve as fuel for certain types of retail expansion — in this case, more brick-and-mortar stores for deep discount chain Five Below. Net sales for the chain’s 2018 fiscal year increased 22 percent year over year to nearly $1.6

Retail 116

Retail New York City Metro Course 116

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Luxury retailers have been slower to move online than some other retailers, but the impact of online sales in this industry can already be seen.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MARCH 22, 2019

Online brands are stepping into the world of brick-and-mortar, opening their own physical locations to help consumers experience their concepts in real life with the help of digital technology. The brand’s latest chapter will include taking a leap into the world of brick-and-mortar with the help of technology-enabled storefronts.

DC 109

DC Retail Maryland Fort Worth 109

PYMNTS

DECEMBER 12, 2019

Zippin, a cashierless checkout technology company, has raised $12 million in a Series A funding round, according to a release. The company, which was founded in 2015, uses artificial intelligence (AI), computer vision and sensor technology to provide a 100 percent cashier- and checkout-free experience.

Sacramento 130

Sacramento Retail Branding Technology 130

PYMNTS

AUGUST 28, 2018

What about retail stores, restaurants and hotels? Technology is making it easier for the workforce to put in the daily eight (or 10, or 12) hours from their own homes, but another change is taking place: Using commercial space left behind by retailers, or in eateries or hotels, as communal areas of work. WeWork Efforts.

Retail 101

Retail New York City Arizona United States 101

PYMNTS

SEPTEMBER 3, 2018

Here at PYMNTS our resident expert in thinking outside of the lines as laid out by conventional wisdom is Karen Webster — and summer 2018 has been a particularly good time for drawing long and unexpected lines way outside the box, and into a rapidly changing future. Retailers are where these consumers go to find these new products.

Innovation 100

Innovation Branding Retail Regulation 100