PYMNTS

DECEMBER 13, 2016

California has joined in the lawsuit bandwagon, ordering an investigation into claims retail bankers at Wells Fargo signed customers up for life insurance polices without their consent. It also ordered Wells Fargo to refund $5 million in fees that the bank wrongly charged customers.

California 100

California Los Angeles Regional Resources 100

Gonzobanker

DECEMBER 17, 2021

THE BANKER AWARDS. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Doug Larson. Gonzo readers, 2021 was just plain schizophrenic.

Fintech 147

Fintech Strategy Leadership Lending 147

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. Even George Bailey would have given you the thumbs up. “I learned a long time ago that reality was much weirder than anyone’s imagination.” ” – Hunter Thompson. Well, HST and Big Bird had it right. Everything.

Idaho 181

Idaho Community Industry Strategy 181

Abrigo

DECEMBER 10, 2019

With no signs of dissipating, it is just a matter of time before an incident happens in your customer base, if it has not happened already. NCOA estimates the cost of elder financial abuse to older Americans up to $36.5 NCOA estimates the cost of elder financial abuse to older Americans up to $36.5 billion annually.

Fraud 284

Fraud Study United States Training 284

South State Correspondent

JANUARY 3, 2024

Since many bankers likely have a self-improvement goal in their New Year’s resolutions, we wanted to put out our recommendations right from the start. To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. Heart Spoken , by Elizabeth Cottrell.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

JANUARY 6, 2021

Thus far, the numbers do not bear out a massive uptake of a business model, that for the stakeholders, is essentially free (There are roughly 38 banks signed on and 5 million users of CoDi, as measured in late 2020). There are some key differences in place between CoDi and what might be seen elsewhere. Solving For The Chicken And Egg Problem.

Payments 363

Payments User Experience System Mobile 363

Abrigo

JANUARY 21, 2015

The techies and bankers alike knew that a mobile wallet was next. Peek inside nearly any brick-and-mortar retailer and you’ll see a wave of smartphones in-hand, people waiting for their turn to step to the register and make their purchase. And why shouldn’t it be? And soon there will be a new player – CU Wallet.

San Antonio 150

San Antonio San Diego Apple Mobile 150

Jeff For Banks

MARCH 31, 2018

So worries New Jersey Banker's Association CEO John McWeeney since state-owned bank advocate Phil Murphy was elected governor. But they have over 76,000 customers that signed up already. In strategy sessions the past couple of months, I'm hearing more bankers talk about pressure from large depositors on rate.

FDIC 60

FDIC New Jersey Pennsylvania Community Bank 60

Abrigo

OCTOBER 28, 2022

Takeaway 1 Signs point to increased loan modifications and loan workouts, and regulators have urged financial institutions to work prudently with borrowers. . Takeaway 2 Meanwhile, banks and credit unions will likely see a beefed-up regulatory emphasis on credit risk management practices, especially tied to CRE. .

Management 195

Management Risk Management Policies Lending 195

Celent Banking

MAY 24, 2017

Academics, regulators, central bankers, and a handful of private sector people (like me) gather to discuss the latest research in the field. Academics, regulators, central bankers, and a handful of private sector people (like me) gather to discuss the latest research in the field. My key takeaways follow.

Conference 125

Conference Colorado Study Course 125

PYMNTS

MARCH 4, 2020

That’s because investors typically embrace bonds as a less risky alternative to equities or other asset classes, and as they buy bonds, prices go up, and yields go down. percent, per data from the Mortgage Bankers Association, and as cited by CNBC , down from 3.7 This week has seen the twin impacts of panic and policy.

Policies 142

Policies Course Cards Comparison 142

Abrigo

JULY 25, 2023

Financial institutions will have different appetites, so they will have time to learn about it and learn from the activity of others.” - Russ Chacon, VP of Product Management, Abrigo Here are some fast facts about FedNow instant payments to help financial crime professionals get up to speed: Not mandatory; no implementation deadline.

Fraud 195

Fraud Payments Security Resources 195

Independent Banker

AUGUST 25, 2016

Advocacy Advocate—ICBA’s Joshua Harbursky works to assist community bankers with their industry policy engagement with lawmakers and regulators. ICBA has a great infrastructure in place and a lot of active advocates among community bankers. ICBA’s advocacy director talks about fostering a culture of advocacy. Habursky: Very nicely.

Washington 72

Washington Community Bank Policies Community 72

Independent Banker

NOVEMBER 30, 2021

Informal reviews throughout the year are also important so banks can catch and rectify issues in a timely manner, community bankers say. “In Community banks use dozens or even hundreds of vendors—making it critical that they have an efficient way to stay compliant, track performance and more. By Cheryl Winokur Munk. Make it somebody’s job.

Management 91

Management Community Bank Community New Jersey 91

Celent Banking

JANUARY 29, 2015

So, I picked up the phone, called the branch and left a message. Alas, the banker assigned to us was running late. The only info the banker asked them for was their birth date. Daddy signed all the paperwork, they were issued debit cards, and we went off on our merry way. My wife and I decided that it was time.

Online 100

Online Cards ATM Course 100

Gonzobanker

JULY 28, 2014

Let’s just get this out of the way right up front: most bankers rank going through a formal system selection process right up there with a trip to the dentist. So, having dispensed with the pleasantries we’ll move right along and in the spirit of Kramer, just say “Giddy Up!”. Online Applications and Borrower Portal.

System 103

System Lending Data US 103

PYMNTS

NOVEMBER 4, 2019

Other Signs of Popularity. Venmo was up 64 percent year on year, said management. It is rolling out a cash-back rewards program for its Venmo Mastercard debit card at certain retailers, as announced in a press release. Recently released third-quarter financials show how this particular payment method is gaining traction.

Groups 101

Groups Payments Mobile Dallas 101

PYMNTS

MAY 22, 2018

After a brief dip in consumer spending early in the year, consumer enthusiasm for shopping seems to have returned as sales numbers in retail have been stronger than expected of late. Even big brick-and-mortar players like Macy’s have shown signs of reversing their recent ill fortune by luring customers back into their stores.

Lending 108

Lending Cards Maine Comparison 108

Independent Banker

JULY 30, 2015

Throughout the 84th Texas legislative session this year, the Independent Bankers Association of Texas focused on several proactive agenda items intended to address issues of importance as directed by IBAT’s legislative committee and board of directors. By Steve Scurlock. We worked closely on the following two bills: H.B.

Data 70

Data Texas Community Bank Taxes 70

Independent Banker

APRIL 28, 2016

Retail locations: 13. I personally sign every expense check and review every bill weekly, and we have saved hundreds of thousands of dollars by doing this. A major challenge for our bank, like all banks, is excessive regulation and keeping up with the technology to deliver the services our customers want. HNB National Bank.

Community Bank 70

Community Bank Community National US 70

Gonzobanker

FEBRUARY 18, 2015

The Garb: Despite the exhortations in the conference guide that attendees should be in resort casual, it never ceases to amaze me that bankers still take themselves so seriously. Bankers, it’s time to think about a bit more diversity, with the board room being a good place to start. Spoiler Alert: All the attendees are in on the game.

Conference 60

Conference Community Phoenix Arizona 60

Independent Banker

FEBRUARY 25, 2015

Community banks, which will continue to face a growing number of senior customers with everyday cash needs and built-up home equity, should explore this niche lending opportunity, two community bankers providing these specialty loans suggest. who oversees 32 loan officers dedicated to providing the loans. FirstBank, which has $2.3

Trends 70

Trends Community Lending Community Bank 70

Gonzobanker

DECEMBER 19, 2017

For 35 years, Wilmers led M&T with creativity, integrity and the “old-school” wisdom of a community banker who created a $26 billion market cap company. Endless CRM and data management projects that shook our foundations and gutted our PMOs. Well, you can cross the last one off your list, because THE AWARDS ARE HERE.

Conference 101

Conference Industry Community Bank Community 101

Independent Banker

JULY 31, 2022

In 2022, things changed with whiplash speed, as the Fed hiked interest rates to quell inflation, the mortgage refinance market dried up and the effects of macro changes, from the Russian invasion of Ukraine to a talent shortage, began to be felt keenly. Illustration by Jill DeHaan. By Elizabeth Judd. Quick Stat.

Strategy 135

Strategy Community Bank Louisville Community 135

South State Correspondent

OCTOBER 28, 2022

Our teams just returned from back-to-back weeks at the Gartner Symposium in Orlando and Money 20/20 in Las Vegas. Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. Despite those challenges, we pulled out the top ten needle-moving ideas and ten smaller, exciting ideas to bring to your organization.

Conference 195

Conference Technology Las Vegas Trends 195

Long Lasting Ideas

JANUARY 5, 2015

A generation ago, bankers could count on young people –piggy banks in hand — riding their parents’ coattails to the neighborhood branch. According to Bankrate.com , people ages 18-29 make up 44 percent of mobile bankers, but make up only 22 percent of mobile phone users. This is the most indebted class ever.

Marketing 40

Marketing Millennials Community Bank social media 40

Gonzobanker

JULY 21, 2016

In a prior life, I negotiated large scale enterprise resource management software contracts in the retail and logistics industries (SAP, PeopleSoft, Oracle and so on). In fact, up until the late ’90s one of the largest vendors didn’t have a list price. The pricing for these services was usually rationalized across these industries.

System 60

System Software Technology Industry 60

Independent Banker

FEBRUARY 24, 2016

Curry offers a brief update about a few current regulatory issues on his mind, including his agency’s concerns about signs of growing credit risk throughout the banking industry. IB: What steps should community bankers take to ensure their institutions are secure from cyberattacks? Comptroller of the Currency Thomas J.

Community Bank 70

Community Bank Community Regulation Compliance 70

Javelin Strategy & Research

FEBRUARY 12, 2015

Many digital and retail leaders are frustrated. Fast forward to the wobbly yet substantive financial recovery and nearly every banker had the same question: with CFOs reigning in budgets and mobile and digital commanding such a steep price, can banks or credit unions charge a direct fee for digital services? they ask. “ is another one.

Austin 40

Austin Customer Experience Data Retail 40

PYMNTS

NOVEMBER 18, 2016

In this week’s installment of PYMNTS’ Weekly Tech Center Roundup , we look at how the country’s capital city is developing a tech landscape that’s quickly catching up with its western counterparts. Poland brought in €7.2 billion in EU funds aimed at promoting an innovative economy after joining the EU in 2014.

UX 100

UX Google Innovation Meeting 100

South State Correspondent

MAY 31, 2023

The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Branching, for example, is too expensive to be all things to all people. That said, branch profitability has come roaring back, given the value of deposits. This fact, however, is rapidly changing.

Data 195

Data Branch Strategies Strategy Mobile 195

Gonzobanker

AUGUST 31, 2015

Bankers spend 75% of their time during the new customer/account process on the computer versus building relationships. Let’s dig into the details for a minute and research the causes and solutions for each of these. CAUSE SOLUTION. The biggest reason is related to lack of system integration. The risk pendulum has swung too far.

System 60

System Tools Cards User Experience 60

MyBankTracker

JUNE 12, 2020

When you sign up for the Bluebird program, you can give up to four debit cards to anyone you choose. When you sign up for the Bluebird program, you can give up to four debit cards to anyone you choose. Setup Cost: No activation fee, $0 to set up online, $5 to setup at retail locations.

Cards 52

Cards ATM Online Mobile 52

William Mills

AUGUST 11, 2016

They discuss key insights from their article in the 2016 Bankers as Buyers Report titled, “The Payoff of Bank-Branded Mobile Wallets With Tender Reciprocity.” They authored an article for us for the 2016 Bankers as Buyers. ” For the full transcript of the interview, see below. Interviewer: Charlyne H. CM: Fantastic.

Branding 40

Branding Mobile Retail Strategy 40

South State Correspondent

SEPTEMBER 7, 2022

In the olden days, if you wanted to market deposits, the head of Retail would come to Marketing and say something like – “We need to raise deposits.” ” Marketing would then put together some ideas for a print or digital campaign; Retail would sign off on it, and then they would roll it out.

Marketing 195

Marketing Data Groups Analysis 195

CB Insights

JUNE 3, 2020

Most notably, Covid-19 is contributing to an explosion in e-commerce at the expense of physical retail. This shift is driving transaction volume to the payments companies behind online retailers and taking market share away from those serving physical retailers. At the same time, the story for fintech is more nuanced.

Lending 75

Lending Capital Online Marketing 75

Gonzobanker

JANUARY 19, 2015

If penetration is high, the per-user fees can add up quickly. Cable and telecommunications companies are masters of marketing when it comes to selling their services to customers. The seemingly ubiquitous “triple play” is a clever and often convincing tactic to get us to bundle a bunch of services from a bunch of companies under one umbrella.

Mobile 60

Mobile Community Bank Community Cards 60