PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. We surveyed a census-balanced panel of 2,123 U.S. New PYMNTS research shows that 23.3

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

NOVEMBER 26, 2019

But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges. While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology.

User Experience 160

User Experience Payments Technology Tools 160

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 3, 2020

Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. In some cases, these expectations are being driven by new innovations and technology companies as well as by the impact of the COVID-19 pandemic.”.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JULY 2, 2020

percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3 percent of CU members who do not consider loyalty innovation important while just a small share of members are wary of their FIs actually investing in new technologies and dislike the idea of credit union innovation. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 9, 2019

billion a year from a widespread legal sports betting market, largely as the result of increased fan engagement, and data from this survey show that bettors are more likely to engage with the league, its media partners and with other fans,” the trade group said. A key part of user experience is payment speeds. Digital Wallets.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JANUARY 30, 2018

No one truly knows exactly where and how blockchain technology will make the greatest impact. In an interview with PYMNTS, Jeffrey Wheat, global director of Cyber Operations , said the testing of blockchain-based software is just as critical to software developers as it is for the companies using these tools.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

MARCH 16, 2018

Remlinger, Project Manager — Solutions for Business at foreign exchange technology firm OANDA. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I In the U.K.,

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. and beyond to introduce a range of new products and services for the SMB user.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. Digital’s appeal to younger users has not been enough to push all FIs to offer comprehensive mobile banking services, however.

Mobile 130

Mobile Security Examples Study 130

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95

UX User Experience Online Operations 95

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. Juul emphasized the API’s role in Cardlay’s own operations, which recently saw backing from investors to the tune of $5 million in venture capital.

Fintech 187

Fintech Data Cards Innovation 187

FICO

DECEMBER 2, 2020

FICO carried out a survey earlier this year with 500 Malaysian adults to find out. When we look at how Malaysians prefer to open digital accounts, it’s noticeable that while they lag some of the other countries surveyed in terms of their willingness to use websites, they are ahead of the curve when it comes to using apps. .

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Rewards can help lure customers to a brand and keep them there. credit cards, 1.3 debit cards and 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

OCTOBER 2, 2018

Technology that enables consumers to control their data as they shop, pay and perform other tasks online. Users of the technology could use apps that are based on the Solid technology, which are reportedly a work in progress. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189

PYMNTS

JUNE 24, 2016

Through an effort to embrace technology and make a pivot to digital, Netflix was able to break out of its rut and bring customers a disruptive offering: digital delivery and streaming media across a variety of media — essentially taking manual out of the equation. Billtrust’s Payment Cycle Management is one such solution. B2B Payment Trends.

Cards 109

Cards System Payments Technology 109

NCR

JUNE 29, 2016

Technology, with an emphasis on Mobile. Millennials trust technology for their financial transactions more than any previous generation. Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience. Prioritizing key life moments.

Millennials 45

Millennials social media User Experience Branding 45

FICO

SEPTEMBER 22, 2021

But what made him a truly formidable adversary wasn’t just his knowledge of mechanics, chemistry, physics, and other basic sciences: it was his ability to look at an inescapable situation, survey commonplace items in his surroundings, and – using piece parts that everyone else overlooked – improvise a solution that saved the day. .

Strategy 52

Strategy Fintech Data Industry 52

FICO

JANUARY 7, 2021

The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs. Companies now need to step up the pace, and move into technology adoption that may feel disruptive.

Management 52

Management Analytics Strategy Data 52

PYMNTS

JUNE 27, 2016

Each survey covers more than 4k consumers for that quarter. The consumers we survey have the right iPhones and are shopping at merchants that have NFC terminals and accept Apple Pay. So how did one of the most powerful technology companies in the world miss this mark so badly? PLEASE GIVE ME A TRY! who’ve tried it once.

Apple 165

Apple Mobile Cards Payments 165

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. What solutions do you have?

Compliance 81

Compliance Technology Fraud Analytics 81

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. The next technological innovation in banking is ready to delight your customers and earn their loyalty.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google.

Customer Experience 131

Customer Experience Fraud Video Security 131

PYMNTS

MAY 17, 2018

Many of the hurdles and potholes challenging small business owners today can be attributed to an encompassing problem: SMBs need sophisticated technologies to compete on a global stage, yet the tools to get the job done are designed (and priced) for major conglomerates. Yet cloud adoption is not universal.

Software 119

Software Survey Tools Technology 119

PYMNTS

MARCH 26, 2020

In all, more than one-third of businesses surveyed admitted to this slip-up. Tackling AP Friction Through AR Technology. “Unless someone brings a 10-times-better user experience to both sides of the transaction, it’s not going to improve,” Louisy said. .

Payments 180

Payments Fintech Tools User Experience 180

PYMNTS

JUNE 28, 2019

In a video interview with PYMNTS, Bill Wardwell, VP of strategy at Bottomline Technologies , said the advent of open banking and “the narrative that has created will have effects for the foreseeable future.” User Experience. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens.

Payments 107

Payments Fraud System Fintech 107

CB Insights

AUGUST 24, 2017

We define construction tech as startups working on construction design, team collaboration, and project site management, as well as those using drones and big data analytics primarily to transform the traditional mapping and surveying of construction sites. Research Briefing: Construction and Infrastructure. ” 3.

Industry 35

Industry Technology California US 35

PYMNTS

JANUARY 30, 2019

And those commuter-consumers, according to the PYMNTS/Visa How We Will Pay survey, are looking to connected cars and the convenience they can offer around things like buying gas, ordering coffee and paying tolls when it comes to the future of their daily rides. That is a huge thing. But Google noted there are some problems with that view.

Google 116

Google System User Experience Apple 116

PYMNTS

MAY 16, 2019

In a way, B2B buyers want the best of both worlds: a streamlined, omnichannel buying experience that looks and feels like a consumer shopping setting, and all the customizations they need as corporate buyers, whether that’s custom pricing, contract terms, payment options and more. “The reason people are buying is changing.

Online 178

Online User Experience Operations Technology 178

FICO

MAY 13, 2020

Part of the reason that only 30% of digital transformation projects achieve their goals is that the companies involved, or maybe their strategic partners underestimated the unforgiving nature of the “Iron Triangle” of digital transformation – People, Process, and Technology – which requires complete and uninterrupted synergy.

Analytics 52

Analytics Strategy Survey Management 52

FICO

MAY 13, 2020

Part of the reason that only 30% of Digital Transformation projects achieve their goals is because the companies involved, or maybe their strategic partners, underestimated the unforgiving nature of the “Iron Triangle” of Digital Transformation – People, Process, and Technology – which requires complete and uninterrupted synergy.

Analytics 52

Analytics Survey Management Strategy 52

PYMNTS

DECEMBER 11, 2018

Today, nearly half of gig workers surveyed for the most recent PYMNTS.com Gig Economy Index say they use a digital marketplace to find work, handle payments and manage other key components of freelancing, like taxes. . This was the goal of Toptal, which operates freelancer time-tracking solution TopTracker. ”

Payments 178

Payments User Experience Cards Taxes 178

FICO

MAY 10, 2021

The same holds true with software applications designed as point solutions; unless they can be made to operate synergistically as part of a larger platform, they can only provide a very limited view of the customer… certainly not enough for decisioning. 2) A compass operates as though the world is flat. by Bill Waid.

Course 52

Course Los Angeles Software Strategy 52

PYMNTS

AUGUST 9, 2019

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. Among surveyed consumers, 10.9 Yet, our research suggests that there could be — at least in theory.

Data 155

Data Millennials Google Apple 155

FICO

JUNE 8, 2023

At this year’s FICO Mastermind, Andrew Chow of FICO sat down with Steve Greenfield, CEO and Founder of Automotive Ventures, an early-stage automotive technology and mobility VC fund, to discuss the future of hyper-personalized automotive experiences, made possible in part by electric vehicles.

Data 52

Data Industry Examples Retail 52

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. McDowell said that he was not surprised to see such big names readily invest in the technology.

Retail 123

Retail Millennials blockchain Mobile 123