Abrigo

DECEMBER 22, 2023

You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience.

Lending 222

Lending Risk Management Community Management 222

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. We surveyed a census-balanced panel of 2,123 U.S.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. The NFL stands to make $2.3 Digital Wallets.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 26, 2019

While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology. But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges.

User Experience 160

User Experience Payments Technology Tools 160

PYMNTS

DECEMBER 29, 2020

In fact, a recent GeoGuard survey found that U.S. While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 29, 2020

We’re the Netflix of fitness based on our user experience and affordability, and an Amazon to content creators, in that we are a marketplace that provides trainers with a way to digitally scale their businesses,” Forster said. Meanwhile, traditional brick-and-mortar gyms have found a pretty rocky path to reopening their doors.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JULY 3, 2020

Forward-thinking CUs are already on top of the situation and have been digitally transforming operations from back-end automation to mobile apps that delight and satisfy members. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8 Dividends of Loyalty Innovation.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 2, 2020

percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3 Thirty percent said their CUs released user experience innovations during this time frame as well, up from 20.8 percent supported having their CUs innovate and 17.3 percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

NOVEMBER 7, 2017

This is the percentage of FIs surveyed who say they are focused on delivering innovation, either through new products or through new features to existing products. And they are investing heavily in digital operations and initiatives, said Winitz, as “that is where the money is going to be made in the future.”.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. Digital’s appeal to younger users has not been enough to push all FIs to offer comprehensive mobile banking services, however.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

MARCH 16, 2018

“[APIs] are exploding now because technology seems a little less heavy, and we’re becoming more familiar with new capabilities and how it can enable us from a cost-savings and user experience perspective.”. FX management today has a more prominent role in the treasury department than in the past. In the U.K.,

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

JULY 13, 2018

The talk centered around the PYMNTS and Braintree Contextual Commerce Report , which used survey findings from 2,000 U.S. Contextual commerce, as its name implies, is about a holistic shopping experience — and that means keeping the user experience as simple and frictionless as possible. It’s UX 101,” Habibi said. “No

User Experience 100

User Experience UX social media Retail 100

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95

UX User Experience Online Operations 95

PYMNTS

JANUARY 30, 2018

In an interview with PYMNTS, Jeffrey Wheat, global director of Cyber Operations , said the testing of blockchain-based software is just as critical to software developers as it is for the companies using these tools.

blockchain 144

blockchain Security Software Tools 144

FICO

DECEMBER 2, 2020

FICO carried out a survey earlier this year with 500 Malaysian adults to find out. When we look at how Malaysians prefer to open digital accounts, it’s noticeable that while they lag some of the other countries surveyed in terms of their willingness to use websites, they are ahead of the curve when it comes to using apps. .

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JANUARY 17, 2018

Banks’ existing offerings have also been plagued by “very low enrichment of data,” Juul added, “and on top of this, a low focus on the ‘digital end-user experience.'” Open Banking and PSD2, he said, are “an invitation for new FinTech players and new services, which is for the benefit of users.”

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 The fact remains that price is a competitive advantage or threat, depending on which side of the pricing war you’re on.

Retail 137

Retail UX Cards Branding 137

NCR

APRIL 28, 2017

It noted that often, “the objective of delivering a positive customer experience has become secondary to other bank priorities, resulting in a transactional banking relationship for the customer” So what can banks do to change this and ensure that customer experience is at the heart of their operations?

Customer Experience 91

Customer Experience Analytics Community User Experience 91

PYMNTS

OCTOBER 2, 2018

In a recent PYMNTS interview , CEO Gabriel Weinberg talked about how his company raised $10 million in fresh capital — only the second funding round for the 10-year-old, Pennsylvania-based operation — and has plans to better promote itself to a global audience, while also offering other privacy protection technology.

Data 189

Data Online Google social media 189

NCR

JUNE 29, 2016

Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience. For Millennials, user experience is key to earning their long term business. For Millennials, user experience is key to earning their long term business. Prioritizing key life moments.

Millennials 45

Millennials social media User Experience Branding 45

FICO

SEPTEMBER 22, 2021

But what made him a truly formidable adversary wasn’t just his knowledge of mechanics, chemistry, physics, and other basic sciences: it was his ability to look at an inescapable situation, survey commonplace items in his surroundings, and – using piece parts that everyone else overlooked – improvise a solution that saved the day. .

Strategy 52

Strategy Data Fintech Industry 52

PYMNTS

JUNE 24, 2016

With a recent Billtrust survey finding that approximately 50 percent of businesses have not implemented a solution for sending electronic invoices, the time for a digital change is here. But an interesting question was posed: Are lockbox operations an obvious target for receivables disruption? percent noting it is very important.

Cards 109

Cards System Payments Technology 109

FICO

JANUARY 7, 2021

The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs. The winning strategy will be: to improve the mapping and monitoring of the supply chain.

Management 52

Management Analytics Strategy Data 52

PYMNTS

JUNE 27, 2016

Each survey covers more than 4k consumers for that quarter. The consumers we survey have the right iPhones and are shopping at merchants that have NFC terminals and accept Apple Pay. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience. PLEASE GIVE ME A TRY!

Apple 165

Apple Mobile Cards Payments 165

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. Organizations are looking for the next innovation that will transform the way they interact with customers.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

MARCH 17, 2020

Luxury goods shoppers are notoriously finicky when it comes to customer experience, and many luxury labels have a less than stellar track record when it comes to online user experience, with fashion brands frequently sacrificing user-friendliness or functionality for style.

Branding 146

Branding User Experience Retail Trends 146

Social Assurance

OCTOBER 13, 2021

And when financial service providers marketing teams continue to be underfunded, underresourced, and unfortunately undervalued, operating in this capacity is not beneficial to your bottom line or sanity. . And continue to invest in your website- dedicate budget to your website every year. Don’t set it and forget it. It will pay dividends.

social media 15

social media Strategy Marketing Strategies Marketing 15

PYMNTS

JANUARY 30, 2019

And those commuter-consumers, according to the PYMNTS/Visa How We Will Pay survey, are looking to connected cars and the convenience they can offer around things like buying gas, ordering coffee and paying tolls when it comes to the future of their daily rides. That is a huge thing. But Google noted there are some problems with that view.

Google 116

Google System User Experience Apple 116

PYMNTS

JANUARY 16, 2020

Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google. Preventing Hiccups in the User Experience. Trint conducts user interviews and surveys to determine which features customers like best and what they might want. “If billion in 2019 to $4.1

Customer Experience 131

Customer Experience Fraud Video Security 131

PYMNTS

MAY 17, 2018

Sixty-one percent of SMBs surveyed by cloud service firm AppDirect last year said they want to adopt more cloud services, yet nearly three-quarters are overwhelmed by all of their choices. According to Laughlin, one of the biggest reasons that software goes unused is because of a poor user experience.

Software 119

Software Survey Tools Technology 119

PYMNTS

MARCH 26, 2020

In all, more than one-third of businesses surveyed admitted to this slip-up. “Unless someone brings a 10-times-better user experience to both sides of the transaction, it’s not going to improve,” Louisy said.

Payments 180

Payments Fintech Tools User Experience 180

PYMNTS

JUNE 28, 2019

In one recent survey, 69 percent of organizations cited lack of integration between electronic payments and accounting systems as a leading barrier to electronic payments adoption. User Experience. Connectivity. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens.

Payments 107

Payments Fraud System Fintech 107

PYMNTS

MAY 16, 2019

In a way, B2B buyers want the best of both worlds: a streamlined, omnichannel buying experience that looks and feels like a consumer shopping setting, and all the customizations they need as corporate buyers, whether that’s custom pricing, contract terms, payment options and more.

Online 178

Online User Experience Operations Technology 178

PYMNTS

DECEMBER 11, 2018

Today, nearly half of gig workers surveyed for the most recent PYMNTS.com Gig Economy Index say they use a digital marketplace to find work, handle payments and manage other key components of freelancing, like taxes. This was the goal of Toptal, which operates freelancer time-tracking solution TopTracker. ”

Payments 178

Payments User Experience Cards Taxes 178