Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Cisco

FEBRUARY 10, 2022

Hybrid Work in the context of financial services can be defined as an employee centric, business transformative approach that designs the work experience around and for the employee, wherever they are. A “Hybrid Work Powered” operating model for financial services firms should at the least have the following 5 characteristics : 1.

Security 149

Security Operations Guidelines User Experience 149

Bobsguide

JUNE 3, 2022

WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

NOVEMBER 19, 2020

One of the most challenging components surrounds security, Hansson explained, pointing to the need to actually verify that not only is a potential buyer safe to do business with, but that the representative for that buyer is authorized to make a purchase. They're very good at retention and keeping the customer relationship.".

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

SEPTEMBER 22, 2020

With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution. As such, online shopping for small retailers must be streamlined, efficient, and most importantly, secure.

Cards 235

Cards Capital Online Security 235

PYMNTS

DECEMBER 29, 2020

Through the use of APIs, these agreements will help provide a seamless and secure data sharing experience for Citi customers who choose to share their financial data with third-party apps and services.". WEX Talks Bank Partnerships To Advance B2B Payments. Finantier Joins Y Combinator With Open Finance Model.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

DECEMBER 19, 2018

Digital security company Gemalto announced Wednesday (Dec. Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. According to Gemalto, fingerprint authentication is part of Intesa Sanpaolo’s digital transformation strategy.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JANUARY 15, 2019

One of these is safety and security, to “promote adoption of practices that enhance safety and security for service providers and users of faster payments, enabling a high-quality user experience for all and bolstering confidence and trust, which ultimately supports achievement of broader adoption.”.

Leadership 128

Leadership US Payments User Experience 128

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. The growing threat of payment fraud is pushing Bottomline Technologies to invest in payments security and data analytics within the platform.

Fintech 116

Fintech User Experience Analytics Data 116

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. SatchelPay announced last week that the central bank has given the company the green light to resume operations.) Resuming Operations.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. NY Labor Department Secures Payroll Card Win. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

Cisco

DECEMBER 21, 2020

The issue is around providing that flexibility for the DevOps teams to experiment at scale as costs are kept in control, ensuring compliance is maintained and operationally the services are manageable, while assuring application performance is above par. How will you assure and secure user experience to any cloud from anywhere?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

FEBRUARY 2, 2018

The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having. Call it the “user experience experience.”. Acheson said the exhibition is important because user experience is such a growing area of focus for banks and retailers.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

JULY 2, 2020

Loyalty Innovation Strategies . New product and services innovation can help credit unions attract and retain members who appreciate the convenience of faster and more secure banking systems, and the moves will help retain existing members who value the time, investment and efforts credit unions put in. Likewise, 33.3 Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. But with these benefits come newfound threats, chiefly in the form of data privacy and security. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

APRIL 4, 2019

That means building an omnichannel strategy is crucial for banks. The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

MAY 29, 2020

Mike Jones , president of Business Capital at CIT Group , recently told PYMNTS about the opportunity to combine the equipment financing model with another financing tool typically reserved for consumers and how this strategy can ease SMBs into their much-needed modernization efforts without breaking the bank. Financing Modernization.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. There will always be people who want to go in and use their card face-to-face,” she noted. from a pricing perspective,” she said.

Payments 160

Payments Cards Customer Experience User Experience 160

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. How user experience design (UXD) is empowering the first line of defense, and enabling the business to realize the value of “owning” risk.

User Experience 79

User Experience Compliance Risk Management Training 79

Insights on Business

APRIL 28, 2017

Setting up a new brand with unique value proposition and products designed to attract the target customer segments is a safer strategy. Digital bank subsidiaries: Many banking innovators intend to create not only differentiated digital user experiences, but also a true end-to-end business model.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Cisco

JANUARY 13, 2022

To accomplish this, financial institutions must demonstrate leadership in their own business practices with a holistic approach that relies greatly on technology for operational transformation. Driving an inclusive recovery: How can Europe secure a digital and sustainable future for all? Additional Resources.

Community 109

Community User Experience Leadership Video 109

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No. Just Cashflow Taps Ebury for FX.

Fintech 132

Fintech Groups Data Strategy 132

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

JULY 8, 2020

After securing its full banking license in the U.K. While SMBs of all industries can present an array of risks for lenders, the farming industry operates with a unique business model that can complicate cash flows. “We’ve been doing data analytics by digitally mapping the fields for five years now.

Industry 131

Industry Payments User Experience Strategy 131

FICO

SEPTEMBER 29, 2022

It’s a route to ensuring they consistently design digital offers around the customer to continually create trust, security, and far better experiences. It drives a ‘just-in-time’ mindset towards delivering greater security with real-time, fully risk-aware and pinpoint-perfect customer acquisition offers.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

DECEMBER 2, 2019

Other companies have seen their IPOs go bust, trading well below their offer prices even as they seek to change their chosen verticals, such as ride-hailing and food delivery, and notching top-line growth while operating losses seem to be on the long-term horizon. Uber and Lyft might be the poster children here.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

MAY 20, 2020

As Rahul Pangam , vice president of risk strategy at PayPal’s fraud prevention company Simility , told Karen Webster in an interview, “fraudsters are fraudsters — and sometimes they get new avenues to do what they do. Some merchants, operating primarily across offline channels, have had to go digital in a hurry. Permanently.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JANUARY 9, 2019

To beat fraudsters at their own game, retailers must change the technology they are relying on and do so in a way that doesn’t add friction to the user experience, said Shamoun Siddiqui, chief information security officer for luxury department store chain Neiman Marcus.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. The talent arms race is beginning to cut into progress on operating efficiency.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

SEPTEMBER 7, 2017

MN: Our innovation agenda derives from our objective, which is to help banking institutions offer payment solutions to their customers and enterprises who provide self-service operations to suppliers through a web portal or mobile apps to be able to detect and stop suspicious activities as soon as possible. PYMNTS: What keeps you up at night?

Analytics 116

Analytics Fraud Innovation Industry 116

NCR

SEPTEMBER 29, 2017

As a result, it’s arguably more important than ever for financial institutions to get their self-service strategy right, and one of the key steps in that process is meeting cash demand. What seems clear is that strategies and methods such as these will remain extremely important for the foreseeable future.

ATM 85

ATM US Analysis Industry 85

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent trust that their information is secure.

Data 277

Data Innovation Payments Millennials 277

Insights on Business

OCTOBER 12, 2018

Imagine you could get more IT strategy alignment accomplished in days applying techniques grounded in IBM Design Thinking than you did in all of the past year. Improved digital interactions: Strategies and tools to extend and monetize existing assets such as APIs to enable a marketplace for open banking with third parties, for instance.

Innovation 87

Innovation Strategy Industry Technology 87

Insights on Business

JUNE 14, 2018

Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. Footnotes: Macknight, Joy.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115