PYMNTS

JULY 16, 2019

For other companies, GDPR is the main concern as they move to expand operations within Europe. With merchants and retailers now required under law to provide two-factor authentication to their customers, many are expressing concerns that this new added layer of security will compromise the user experience.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JANUARY 28, 2021

Today, Curtsy has left its roots at Ole Miss and moved to California, where with the tailwind of $14 million in funding and the backing of Y Combinator , the company is refining its operations and looking to grow its target market. “So, So, we think a lot about, like, ‘How can we truly be everything for everyone?’” Oates said. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS. Preparing For The Future.

Technology 360

Technology Company Operations Payments 360

Perficient

JULY 9, 2020

To improve the end-user experience, I’ve implemented this Google Places Autocomplete API using jQuery in an Insite Commerce framework for one of our clients. As the user enters text, autocomplete returns address predictions in the form of a dropdown picklist. Avoid typos and user errors.

Google 510

Google User Experience CA United States 510

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

PYMNTS

JANUARY 20, 2021

Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. And it’s a sound customer relationship strategy. Instant payments are critical to fully delivering on that end user experience, she noted. The ‘Better For Everyone’ Solution . The Road Ahead.

Online 276

Online Payments User Experience Operations 276

PYMNTS

DECEMBER 14, 2020

After the transaction is completed, Flourish will continue to serve RIAs and operate as an independent entity from MassMutual's existing insurance and wealth management business, according to the release.

Massachusetts 229

Massachusetts Fintech Survey User Experience 229

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

NOVEMBER 19, 2020

All of these processes must be as seamless and efficient as possible, because they not only set up a customer for an optimized payment experience, but they also contribute to the overall user experience in a B2B eCommerce setting. They're very good at retention and keeping the customer relationship.". Emerging Business Models.

Payments 263

Payments User Experience Online Strategy 263

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

Perficient

AUGUST 31, 2020

Here are some examples: Call Deflection Strategies. Additional channels or a full omni-channel strategy. Call deflection and self-service are increasingly important, given longer wait times and more customers looking for similar information due to disruptions in normal business operations. Self-service options. Brainstorming.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Today, customers of restaurant chains place food orders through quick-service restaurant (QSR) websites, mobile apps or via third-party delivery platforms.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

SEPTEMBER 3, 2019

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

SEPTEMBER 30, 2020

Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

Report 230

Report Retail United States Online 230

PYMNTS

FEBRUARY 4, 2020

. “Many enterprises today have been unable to streamline their receivable processes, negatively impacting business operations and profitability,” said Genpact Chief Strategy Officer Katie Stein. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas.

Dallas 131

Dallas Texas User Experience Software 131

Cisco

FEBRUARY 10, 2022

Financial services firms that have their operating models reimagined/transformed to support the hybrid work model have the first mover advantage of becoming fully resilient businesses, ready to weather any storm. A “Hybrid Work Powered” operating model for financial services firms should at the least have the following 5 characteristics : 1.

Security 149

Security Operations Guidelines User Experience 149

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. The advanced B2B eCommerce solution is powered by Magento Commerce.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

DECEMBER 15, 2020

Head of Global Strategy and Payments for Global Transaction Services David Kretz said the solution aims to "remove friction and bring transparency to cross-border payments.". Scotiabank Launches Real-Time Payments For Businesses. Emirates NBD Debuts Its Enterprise Payment Hub.

Innovation 236

Innovation Data America Payments 236

PYMNTS

JULY 23, 2020

GEP , which works in procurement and supply chain strategy, has launched its new accounts payable (AP) solution, which will help automate AP services through cloud technology, artificial intelligence (AI) and machine learning (ML), according to a press release.

User Experience 140

User Experience Fraud Taxes Resources 140

Perficient

AUGUST 20, 2020

Developing an SEO Strategy. B2B Players Can’t Offer B2C Experiences (Or Can They?). Challenge #2: Developing an SEO Strategy. Knowing your priorities is a great first step, but there are many other elements to a strong SEO strategy. Topics we’ll cover include: Understanding Your SEO Priorities.

Google 452

Google Examples Trends Tools 452

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Have an exit strategy. Don’t isolate yourself.

Strategy 97

Strategy System UX Tools 97

Bobsguide

JUNE 3, 2022

It is actually key in allowing financial institutions to deploy effective branch automation solutions and provide better customer experiences, enhance customer satisfaction, deliver functionalities faster and at lower cost, as the technology allows them to focus their energy on business functions.

Innovation 147

Innovation ATM Software Policies 147

Bobsguide

MARCH 23, 2022

With the expertise delivered by senior guest speakers, attendees can expect to discover the strategies, tools, and processes powered by innovation and client-centric values to meet cross-generational needs and thrive in a digital age.

Conference 78

Conference Management Software User Experience 78

PYMNTS

SEPTEMBER 22, 2020

With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution. Yet for small vendors, prioritizing the buyer experience can be a challenge with limited resources.

Cards 235

Cards Capital Online Security 235

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Organizations have realized the benefit of taking a holistic, end-to-end, approach when it comes to accounts payable automation,” said Bob Cohen, research director at Ardent Partners.

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

JULY 27, 2020

But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries? Indeed, said Bixby, although technology and automation can support accelerated onboarding, underwriting and payouts, policyholders still crave a human experience when it comes to insurance.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

NOVEMBER 24, 2020

Like so many areas of B2B products and solutions, corporate purchasers now expect a consumer-like experience when buying for their organizations. This has had a prominent impact on B2B SaaS firms’ customer acquisition strategies, according to Owens. There is almost a virality to products within medium or large organizations,” he said.

Payments 151

Payments Software Strategy User Experience 151

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. SatchelPay announced last week that the central bank has given the company the green light to resume operations.) Resuming Operations.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JUNE 4, 2019

Highspot’s platform combines machine learning and intuitive user experience to connect sales and marketing in order to deliver personal, relevant customer conversations. Yet research shows that 65 percent of content produced by marketing for use by sales is never utilized.

Capital 108

Capital Security Seattle User Experience 108

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

JULY 7, 2020

John Diamond, president and chief operating officer of SMB alternative lender Revenued , recently told PYMNTS that the industry may see some repeat patterns in the months and years ahead that the sector saw 10 years ago.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

JANUARY 15, 2019

One of these is safety and security, to “promote adoption of practices that enhance safety and security for service providers and users of faster payments, enabling a high-quality user experience for all and bolstering confidence and trust, which ultimately supports achievement of broader adoption.”.

Leadership 128

Leadership US Payments User Experience 128

PYMNTS

FEBRUARY 2, 2018

The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having. Call it the “user experience experience.”. Acheson said the exhibition is important because user experience is such a growing area of focus for banks and retailers.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150