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Regions’ Duggirala to present at Banking Automation Summit

BankInovation

Regions Bank’s enterprise chief operations and technology officer, Amala Duggirala, will take the virtual stage at the Banking Automation Summit to discuss best practices for automation project implementation. The live presentation will take place 2:45 EST on Monday, Nov. Register for the event here.

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BAS 2020: Regions taps IBM Watson to upgrade call center

BankInovation

Regions Bank is using AI technology from IBM Watson to improve its customer service.

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Voice Technology Makes (Sound) Waves At QSRs

PYMNTS

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. The company is targeting both regional and national businesses with a minimum of 10 locations. The employee or wait staff wouldn’t know the difference between a voice or an online order.

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Here is our Digital Banking Playbook

South State Correspondent

Banks often lack a technology architecture plan and are channeled down dead-end streets. Bankers don’t know what they don’t know, and few bankers outside of national and regional banks have experience with platform selection when it comes to digital banking platforms. Part of this problem is deficiencies in vendor selection.

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MiHC La Puerta Portal Opens the Door to Success for Hispanic Students in Detroit

Perficient

One of their key factors is through technology. We were honored to collaborate with MiHC to develop the La Puerta portal at no cost,” said Joel Stanesa, general manager of Detroit operations, Perficient. La Puerta is available to MiHC’s partner schools, with plans to scale access regionally and nationally over time.

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SoftBank Launches New Tech Fund Focused On Latin America

PYMNTS

SoftBank, the Japan-based technology company, is rolling out a $5 billion fund that will target Latin American technology companies. According to a report in Reuters , by launching another tech-focused fund, SoftBank is increasing its ambitions in the technology market beyond its massive Vision Technology Fund.

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10 Lessons From The Small Business Banking Conference

South State Correspondent

We sat through almost every presentation and took pages of notes. Small Business Preferences for Choosing a Bank Are Changing Curinos presented some interesting data about the changing face of small business preferences when opening a transaction account. Many banks were looking to install more automation to lower operating costs.