PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. And this has a significant impact to the user base as well, as more information is needed.”.

Online 153

Online Security Course Mobile 153

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” . billion.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

MAY 22, 2017

That depends, says counterterrorism and cybersecurity expert Richard Clarke, on what companies, banks and regulators are willing to learn from the incident. The good news is that roughly half (52 percent) of adults who conduct activities online use two-step authentication to protect their online information and accounts.

Regulation 116

Regulation National Online System 116

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Both banks and regulators are re-examining how exactly SCA will affect the financial ecosystem.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” . billion.

Payments 130

Payments Compliance Fraud User Experience 130

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. In addition to the user experience, having an accessible site can mitigate the risk of potential legal complaints.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

NOVEMBER 17, 2020

and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape. With that migration, AIB's whole U.K. The new development comes from a management buyout by Souter Investments , a private equity-focused family investment office, and Manfield Partners Limited.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

FEBRUARY 28, 2019

This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences. Renting a room or home online — or through a mobile app — is familiar to consumers, who are used to browsing and booking listings with a few taps on their touchscreens.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JUNE 8, 2016

. “As financial institutions are required to open their accounts through new regulation, such as PSD2, it also shows how they can offer their customers new value-added services.”. For businesses, the solution enables regulated businesses to attract more customers online and provide great user experiences for customers.”.

User Experience 100

User Experience Regulation Software Online 100

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. The Tracker also looks at the security challenges that QSRs are tackling as they work to keep fraudsters away.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

DECEMBER 10, 2020

KYC regulations require companies to prevent money laundering and protect themselves from being linked to criminal enterprises by accurately verifying their customers? Online account openings increased by as much as 15 percent when social distancing mandates were implemented. identities. . One study revealed that 73 percent of U.S.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

JUNE 17, 2019

Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. You need incentives to swallow up the slightly clunky user experience,” she said. The discussion took place as more attention shifts to open banking.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

AUGUST 14, 2019

14 as part of the Payments Service Directive (PSD2), stands as one of the most comprehensive global efforts to bring more security to online payments and eCommerce – while also, at least ideally, reducing the friction that can alienate consumers from merchants, financial institutions and payment services providers. a password). a password).

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

FEBRUARY 2, 2021

And even before the coronavirus sent us all indoors and online, the advent of mobile handsets — ever cheaper and more affordable for large swaths of the population — and mobile networks becoming widely available in emerging markets represented such an event.

Mobile 235

Mobile Payments System User Experience 235

Insights on Business

MARCH 26, 2018

A digital reinvention is underway in financial services, driven by the need for fraud prevention, personalized customer service, and the ability to keep pace with massive amounts of new regulations. Diamond pointed out that along with security and best-in-class user experience, a bank must play by the rules and maintain compliance.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Digital bank subsidiaries: Many banking innovators intend to create not only differentiated digital user experiences, but also a true end-to-end business model.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards. NY Labor Department Secures Payroll Card Win.

Cards 131

Cards New York Lending Strategy 131

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And Mastercard wasn’t the only big brand feeling the sting of European regulators wrath. Alphabet Inc.’s

Video 128

Video Data Google Cards 128

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JUNE 29, 2017

Our market environment has become so much more complex because of the evolution of technology, regulation and data security. With the flood of payment processing data entering through a retailers point-of-sale system, whether that be in the store or online, more consumer data is being collected today than in the pre-Internet era.

Payments 143

Payments Retail Branding User Experience 143

Gonzobanker

MARCH 13, 2018

This ability is extremely valuable, but it fails to achieve transformation goals in the absence of two important technology considerations in commercial lending transformations: 1) user experience, and 2) data strategy. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e.,

Lending 60

Lending Technology User Experience Data 60

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

NOVEMBER 23, 2016

Instead, there are a myriad of online self-service platforms to take on everything from HR to payroll, payments to employee benefits. We thought it would be so much easier if there was an online way to not only buy what you needed but to understand it first and also to be able to manage it on the back end. But what about insurance?

Online 100

Online Industry User Experience New York 100

PYMNTS

OCTOBER 13, 2016

Our focus has always been on user experience and for them to get capital in less than ten minutes. Kabbage offers a variety of loans up to $100,000 with types scaling from SBA and Small Business Credit Cards, to Online and Peer-to-Peer, to Equipment and Inventory, to Payroll and Professional Loans. Fees range from 1.5

Regulation 100

Regulation Lending US FDIC 100

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. Which is why, Clark said, it’s time for a change.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

DECEMBER 2, 2019

Rosen said Commerce Venture’s approach was borne out of the reality that there’s a continuous need for the more-entrenched financial services and payment players to keep up with best-in-class user experiences, processes and interfaces. It’s not a one-sided relationship, though.

Capital 127

Capital Innovation User Experience Payments 127

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

DECEMBER 11, 2017

Although Australian consumers don’t spend as much money online as their American and U.K. counterparts, they are enthusiastic online shoppers. As a highly mobile and digital population – 68 percent of whom own a smartphone – 65 percent of Australian consumers reportedly shop online, and 40 percent do so at least once a month.

Payments 105

Payments Online Management User Experience 105

PYMNTS

SEPTEMBER 23, 2020

The digital natures of the services enable 24/7 money transmission from any location, and Aptiv8’s collaboration with Nium has the potential to add more features in the future, such as online shopping, that will further enrich the use-cases for the migrant workers. Providing quick, digital KYC services can help.

Policies 132

Policies Security User Experience Tools 132