PYMNTS

FEBRUARY 28, 2019

This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences. Renting a room or home online — or through a mobile app — is familiar to consumers, who are used to browsing and booking listings with a few taps on their touchscreens.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

AUGUST 14, 2019

14 as part of the Payments Service Directive (PSD2), stands as one of the most comprehensive global efforts to bring more security to online payments and eCommerce – while also, at least ideally, reducing the friction that can alienate consumers from merchants, financial institutions and payment services providers. Operational Concerns.

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Digital bank subsidiaries: Many banking innovators intend to create not only differentiated digital user experiences, but also a true end-to-end business model.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards. NY Labor Department Secures Payroll Card Win.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And Mastercard wasn’t the only big brand feeling the sting of European regulators wrath. Alphabet Inc.’s

Video 128

Video Data Google Cards 128

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JUNE 29, 2017

Our market environment has become so much more complex because of the evolution of technology, regulation and data security. Because of this, the operational infrastructure needed to enter the game has pushed out many players. “Traditionally, the ISO was the sales and marketing driver for our industry.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

NOVEMBER 23, 2016

Business operations have long gone digital. Entrepreneurs today don’t have to rely on outsourcing operations that are too complex or they may not have the resources for. Instead, there are a myriad of online self-service platforms to take on everything from HR to payroll, payments to employee benefits. But what about insurance?

Online 100

Online Industry User Experience New York 100

PYMNTS

DECEMBER 2, 2019

Other companies have seen their IPOs go bust, trading well below their offer prices even as they seek to change their chosen verticals, such as ride-hailing and food delivery, and notching top-line growth while operating losses seem to be on the long-term horizon. Uber and Lyft might be the poster children here.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

OCTOBER 13, 2016

I think it was a real advantage to us to start during an economic downturn,” says Kathryn Petralia, a co-founder and Head of Operations at Kabbage. “It Our focus has always been on user experience and for them to get capital in less than ten minutes. Kabbage is a data and technology platform that enables real-time lending. “We

Regulation 100

Regulation Lending US FDIC 100

Gonzobanker

JANUARY 17, 2020

Banks are most afraid of big tech, just when these players face regulation. However, between anti-trust regulations, algorithm investigations and states focused on privacy (e.g., New regional banks will struggle with operational maturity and customer experience. This must change from the top.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

JANUARY 12, 2017

We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. PYMNTS: Describe the customer shopping experience today, and how has that changed over the last five years? A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

NOVEMBER 8, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. It’s a concept Rob Orgel, now the new president and chief operating officer at Flywire , told Karen Webster was foundational to his decade-long career at Apple. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

CB Insights

SEPTEMBER 11, 2018

Facebook stock is down and it faces investigation by a growing list of international regulators. Google has lost employees and also faces regulation. The job offers the opportunity to review, critique, and guide all engineering, user experience, and product plans to ensure privacy for Google customers.

Google 48

Google Apple Policies social media 48

NCR

JANUARY 17, 2017

At the same time, new regulations, such as PSD2 , are changing how different transactions are viewed by the regulating bodies. The difficulty comes with maintaining the right balance between fully complying with regulatory demands and keeping user experience simple. The fintech industry will witness two shifts.

Fintech 40

Fintech Trends Industry Compliance 40

FICO

JANUARY 7, 2021

The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs. The winning strategy will be: to improve the mapping and monitoring of the supply chain.

Management 52

Management Analytics Strategy Data 52

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. One of the things that we’ve focused on as an organization is a seamless user experience.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JULY 1, 2019

The announcement establishes a low-cost ecosystem that will enable Libra cryptocurrency users to make purchases both on Facebook and other online marketplaces. The Libra Association was created specifically to demonstrate that the network will operate separately from Facebook. . “We Delivering a Smoother eCommerce Experience.

blockchain 100

blockchain cryptocurrency Retail Regulation 100

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

PYMNTS

APRIL 2, 2019

The hallmarks have been single platforms, or perhaps two operating systems — in other words, convenient and widely adopted frameworks, and jumping-off points for innovation. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens. is authorized in the U.K.

Software 165

Software User Experience Security Compliance 165

PYMNTS

MAY 4, 2017

In a recent interview with PYMNTS’ Karen Webster, Rich Aberman, co-founder and chief strategy officer at online payment service provider WePay , spoke to the recent emergence of white-label payments solutions, the market opportunities they can provide businesses and what the future holds for this way of enabling payments.

Payments 118

Payments Software Risk Management Operations 118

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. Financial crimes compliance has often been seen as a mere cost-center activity, and a “check-the-box” exercise to keep auditors and regulators satisfied. How long have you been in the industry? In the U.S.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

JANUARY 20, 2020

Fabara says there’s a stark divide between the places where financial institutions’ (FIs) regulations and standards for detecting, enforcing and preventing fraud are high and the places where they are lacking — including those nation-states where cyberfraud is now an industry specialization.

Security 168

Security Fraud Risk Management Payments 168

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Customer journey: Using chat to get people from online to brick-and-mortar. Retail & e-commerce: Convenient shopping & scheduling.

Industry 78

Industry Examples Tools Retail 78

William Mills

SEPTEMBER 12, 2017

VERY Cool mobile, user experience. I checked out their web site and they are promoting their IOS/Google Play mobile apps (no surprise) and I found this: This website is operated and maintained by Collective Returns, Inc. Its an add on to existing online banking. They’re showing their investment mobile app.

Samsung 69

Samsung Mobile User Experience Google 69

CB Insights

MARCH 21, 2018

Despite the rise of online brokers, many consumers still call insurance brokers by phone to purchase new policies. While the blockchain can increase backend efficiency for insurers, it can also lead to a superior user experience for customers. Join us for a deep dive into blockchain in 2018. First Name.

blockchain 78

blockchain Fraud Policies Industry 78

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. BehavioSec transforms behavior into a transparent layer of security by monitoring in real-time the way users interact with their devices.

San Francisco 12

San Francisco Video Fintech Data 12

PYMNTS

JANUARY 19, 2017

Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks. These changes are enabling community banks to take innovative approaches to data to improve business operations.

Data 100

Data Community Bank Community Digital Banking 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Markafoni was an online shopping destination for Turkish consumers, specialising in clothing and fashion accessories.

Company 78

Company US San Francisco Capital 78

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. The big bang project is over.” THE STINKIN’ FEDS AWARDS.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. The big bang project is over.” THE STINKIN’ FEDS AWARDS.

Utah 60

Utah System Community Marketing 60

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100