PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Both banks and regulators are re-examining how exactly SCA will affect the financial ecosystem.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. Centsoft Integrates With QuickBooks Online.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

MAY 22, 2017

That depends, says counterterrorism and cybersecurity expert Richard Clarke, on what companies, banks and regulators are willing to learn from the incident. The good news is that roughly half (52 percent) of adults who conduct activities online use two-step authentication to protect their online information and accounts.

Regulation 116

Regulation National Online System 116

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

DECEMBER 10, 2020

KYC regulations require companies to prevent money laundering and protect themselves from being linked to criminal enterprises by accurately verifying their customers? Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. .

Video 201

Video Digital Banking User Experience Tools 201

Insights on Business

MARCH 26, 2018

A digital reinvention is underway in financial services, driven by the need for fraud prevention, personalized customer service, and the ability to keep pace with massive amounts of new regulations. Diamond pointed out that along with security and best-in-class user experience, a bank must play by the rules and maintain compliance.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. billion users, and at least 44 percent of U.S.

Data 189

Data Online Google social media 189

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. Which is why, Clark said, it’s time for a change.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

NOVEMBER 8, 2019

Not only that, but fresh PYMNTS research sheds light on fraud and facial recognition. That is to say, as organizations expand on an international scale and reach new customers, those businesses must allow consumers to pay the way they want for the optimal end-user experience. That and much more in the latest PYMNTS Weekender.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And Mastercard wasn’t the only big brand feeling the sting of European regulators wrath. Alphabet Inc.’s

Video 128

Video Data Google Cards 128

PYMNTS

OCTOBER 7, 2019

The questions are about how is this going to work, what are regulators going to do, how are consumers going to react to the emerging field of choices. Instant payment fraud is absolutely a real thing. has increased exponentially in the 10-plus years this has been online in the U.K.

Payments 167

Payments Innovation System Security 167

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Fintech Labs Insights

MAY 24, 2017

Highlighting the fact that regulation is a key barrier to growth for banks, a post at the Trulioo blog earlier this month underscored how important it was for FIs to leverage technology to meet these challenges. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

NCR

APRIL 6, 2016

Banks around the world now have an excellent opportunity to create new business, increase loyalty, improve customer experience and mitigate risk using the vetted identity information they have worked so hard to build. Increase Customer Experience and Loyalty. Mitigate Risk and Comply with Regulations.

Customer Experience 40

Customer Experience Online System User Experience 40

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. In many ways, the rise of data breaches really forces the adoption of smarter and more dynamic security products to truly protect data and manage fraud,” he noted. Protecting the commerce ecosystem from fraud and risk is both a short- and long-term game.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

JULY 1, 2019

The announcement establishes a low-cost ecosystem that will enable Libra cryptocurrency users to make purchases both on Facebook and other online marketplaces. One strategy in that effort is to get a jump on system governance with the assistance of regulators. . “We Delivering a Smoother eCommerce Experience.

blockchain 100

blockchain cryptocurrency Retail Regulation 100

Fintech Labs Insights

APRIL 14, 2016

March 2016: Partnered with eSignLive to Deliver Digital Customer Acquisition in Regulated Industries. May 2015: Won “Top Innovation, Best User Experience” in Citi Mobile Challenge. ( Demo video ). What they’ve been up to: March 2016: Presented at FinDEVr New York. June 2015: Featured in American Banker. HQ: Durham, NC.

Las Vegas 12

Las Vegas San Jose Video New York 12

FICO

MARCH 6, 2020

With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. Fraud and money-laundering are closely connected. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

MAY 31, 2018

The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25, and with that, everyone has been worrying about the collection, usage and storage of personal data. The biggest problem with online authentication is that it’s, well, online. End User Experience. Regulations.

ATM 109

ATM Data Security Regulation 109

CB Insights

MARCH 21, 2018

Despite the rise of online brokers, many consumers still call insurance brokers by phone to purchase new policies. These include: Fraud detection and risk prevention: By moving insurance claims onto an immutable ledger, blockchain can help eliminate common sources of fraud in the insurance industry. First Name. Source: IBM.

blockchain 78

blockchain Fraud Policies Industry 78

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. For developers, our SDK’s open up a whole world of possibilities to not only minimize fraud but also remove annoying friction such as False Rejects.

San Francisco 12

San Francisco Video Fintech Data 12

Fintech Labs Insights

MARCH 27, 2017

In its simplest form, the technology essentially involves replacing traditional, face-to-face savings and investment advice with automated, online guidance. Unfortunately, there’s often a tension between necessary compliance and fraud measures and a seamless, easy on-boarding process.

Fraud 12

Fraud User Experience Fintech US 12

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. Demand in Need of a Supply – Online/mobile commercial loan origination. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. THE STINKIN’ FEDS AWARDS.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. Demand in Need of a Supply – Online/mobile commercial loan origination. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. THE STINKIN’ FEDS AWARDS.

Utah 60

Utah System Community Marketing 60

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer. They’re doing that at the same time regulators seem to be working overtime to put traditional banks at a competitive disadvantage.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Markafoni was an online shopping destination for Turkish consumers, specialising in clothing and fashion accessories.

Company 78

Company US San Francisco Capital 78

Lex Sokolin

OCTOBER 14, 2020

Everyone complains about Amazon, but we all shop online. The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it. Thus the hypocrisy of human nature. And here’s the meat.

Lending 52

Lending User Experience Google United States 52