PYMNTS

SEPTEMBER 11, 2019

Nicolas Dinh , chief operating officer of year-old Canadian financial startup STACK , recently spoke with PYMNTS about the key forms of fraud that nascent mobile financial services firms face and how companies can leverage security technologies and partnerships to gain customers’ trust. Partnering With Established Players.

Security 113

Security Fraud Mobile Cards 113

PYMNTS

NOVEMBER 14, 2019

The onboarding process can pose major headaches for small businesses in an ecosystem where online and mobile banking are in demand, yet not always available at the caliber banking customers have come to expect. That’s despite the majority – 70 percent – that say they would prefer to open a deposit account online. ”

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

JULY 31, 2019

In the July Subscription Commerce Tracker , PYMNTS explores how subscription-based businesses are adapting to an ever-changing market, and how they keep their payments experience secure. While music and movie streaming services are well-entrenched in the subscription commerce ecosystem, video game streaming is still gaining momentum.

Video 139

Video Google Online Security 139

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. GDPR has been a blueprint for many online data and privacy regulations rolled out around the world. EU and U.K.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

APRIL 22, 2020

Advanced technologies and connectivity — where video is only part of the equation — can change the very ways we do business, especially when servicing operations out in the field. To that end, as TeamViewer CEO Oliver Steil told Karen Webster, online collaboration is about more than screen time.

Video 168

Video Examples Management System 168

PYMNTS

JULY 7, 2020

Digitizing operations tops the list of merchant imperatives, but getting there can be a struggle — especially when it comes to digitizing the checkout experience for a post-pandemic age. Merchants’ needs have changed dramatically due to the pandemic. Elsewhere, earlier this year, Cybersource announced a pilot program for the OAuth 2.0

Video 284

Video Tools Mobile Online 284

PYMNTS

APRIL 22, 2019

An increasing number of customers want to onboard with retailers and banks through their mobile phones, putting greater pressure on businesses to provide robust, digital know your customer (KYC) checks and other security measures. The company recently announced a new online solution for onboarding fund houses. About the Tracker.

Fraud 143

Fraud Security Online Video 143

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. FIs are responding to COVID-19 in different ways, although all appear to be taking minimizing exposure to heart.

Technology 248

Technology ATM Video Tools 248

PYMNTS

MARCH 26, 2020

The services Affirmed Networks offers include better costs, more simple network operations, and quick ways to implement new features. The idea is to keep improving the ways 5G networks operate, Microsoft said in its post. Those things, the post states, will allow the floodgates to open for new economic opportunities, ideas and more.

Video 131

Video Operations Innovation Security 131

PYMNTS

JANUARY 28, 2019

And last week in payments and commerce was particularly drizzly — between real money launderers making use of fake video game funds, regulatory fines and earning fumbles, all kinds of players were reaching for their umbrellas over the course of the week. Sometime it rains. Fortnite’s Money Laundering Problem. So what did we learn this week?

Video 128

Video Data Google Cards 128

PYMNTS

APRIL 30, 2020

said it expects to spend its anticipated $4 billion second-quarter profits on coronavirus-related expenses, according to the company’s filing with the Securities and Exchange Commission (SEC). Under normal circumstances, in this coming Q2, we’d expect to make some $4 billion or more in operating profit. Amazon.com Inc.

Washington 140

Washington Video Operations US 140

PYMNTS

JULY 31, 2017

Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace? The big box retailer has been investing heavily in its online marketplace, and recently invited international vendors onto its platform. As it turns out, they aren’t.

Online 113

Online Study Retail United States 113

PYMNTS

JUNE 19, 2019

To stay competitive, many CUs are turning to data analytics to improve their operations in a number of areas, such as faster transactions and improved security. To counter this, AARP recently launched BankSafe, an online training platform, to help FI employees more effectively assist elderly customers.

Analytics 131

Analytics Video blockchain Training 131

PYMNTS

FEBRUARY 27, 2019

The app allegedly violated the Children’s Online Privacy Protection Act (COPPA), which requires that companies get parental permission before collecting data from children under the age of 13. The app lets users make short lip-synching videos and share them with other users.

Data 134

Data Video United States Operations 134

PYMNTS

JUNE 8, 2020

The new coronavirus led many financial institutions (FIs) to close or limit the hours of operation of their brick-and-mortar branches amid stay-at-home orders, in effect making digital platforms the only option for many consumers to interact with their banks. Why Mobile Banking Depends On Balancing Onboarding Convenience With Security.

Mobile 157

Mobile Video Tools Security 157

Abrigo

JANUARY 24, 2024

A second fraud management and prevention consideration for credit unions is that FedNow will operate around the clock every day of the year. For example, an ATM scheme that operated through July 2023 targeted credit unions in six states, stealing nearly $6 million. This can be either through their own online capabilities or an app.

Fraud 221

Fraud Payments Software Policies 221

Independent Banker

OCTOBER 31, 2022

It has introduced a plethora of new retail banking initiatives in the past couple of years, including online account opening for anyone in the state of Wisconsin. The community bank offers a variety of deposit offerings through its online account platform, which can easily be accessed from its website. “We The initiative is working.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

AUGUST 12, 2019

News came last week that Facebook is trying to get into the video streaming subscription business and attempt to steal market share from YouTube and Amazon. This is the first time Facebook is trying to sell subscriptions directly to users without an intermediary, indicating eagerness to enter the video streaming business.

Retail 118

Retail Video Security Software 118

Bank Innovation

FEBRUARY 23, 2016

StockTwits, one of the pioneers in social investing, will soon introduce an API that gives access to financial news. Justin Paterno, president of the company, disclosed the news last night at a small gathering at Cornell University’s tech incubator in New York, but did not give a timing for the release. StockTwits Read More.

Video 150

Video New York Company Operations 150

PYMNTS

MARCH 28, 2019

The March Digital Consumer Onboarding Tracker explores how rideshare companies, online gig marketplaces and other platforms are working to provide even faster and more secure digital onboarding experiences. Any online marketplace needs to provide secure onboarding to keep all users safe from fraud. About the Tracker.

Fraud 108

Fraud Video Security Online 108

Cisco

APRIL 12, 2022

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. Commerce disruptor Amazon has found value in operating physical stores, financial institutions should be able as well. Optimize branch operations. This is where Cisco technology can help. Empower the branch.

America 109

America Customer Experience Operations Survey 109

PYMNTS

NOVEMBER 8, 2019

And Amazon Ring fixed a security flaw in its Ring Video Doorbell Pro. Amazon Ring Security Flaw Opened Door To Hackers. Amazon Ring fixed a security flaw in its Ring Video Doorbell Pro that could have possibly let hackers get the Wi-Fi passwords of homeowners. EU: Apple Pay May Be Stifling Payments Competition.

Apple 109

Apple Payments Video Conference 109

PYMNTS

JUNE 4, 2020

The June AML/KYC Tracker ® explores these and other methods that financial services companies are adopting as they work to make their security efforts both faster and more accurate. FIs have long provided digital services, but many have designed these experiences for the customer demographics that most prefer online and mobile channels.

Report 158

Report Fraud Security Fintech 158

Bank Innovation

JANUARY 10, 2017

IBM is way past looking for blockchain use cases — it has between 300 and 500 blockchain projects going at the moment, according to CEO Ginni Rometty. In an interview with Bank of America CEO Brian Moynihan (Moynihan interviewed Rometty) Rometty revealed some of the areas where she sees blockchain Read More.

blockchain 150

blockchain Video America Operations 150

NCR

APRIL 11, 2016

That said, does the glut of online and mobile banking tools have to come at the cost of human connections? Earlier this year, Toronto-based Tangerine Bank became one of the first financial services institutions to offer encrypted chat sessions through its mobile app and online banking site. Can the two co-exist?

Video 40

Video Tools Mobile Millennials 40

Cisco

APRIL 26, 2021

Online banking has almost become the standard, so that banks are using fewer and fewer employees on site. Ratiodata Video Consult offers a practical solution here. Financial advice by video in the bank branch of the VR-Bankverein Bad Hersfeld-Rotenburg eG. Video conference system as a solution.

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Video Conference Maine ATM 62

PYMNTS

MARCH 26, 2019

Customers online leave behind all kinds of data in their wake — who they are, how often they visit or purchase items, what they’ve looked at and purchased, when they’ve exited, what they keep coming back to see, how much they spend. The camera continues to do what it has always done: take in and stream video.

Retail 127

Retail Security Data Software 127

BankBazaar

JUNE 10, 2020

Quite a few of us have spent our time indoors during this crisis by streaming our favourite shows and movies on Netflix, Hotstar, Amazon Prime and other video-streaming platforms. A video experience like no other. Additionally, users can manually select the quality of video that suits their taste. Groceries are important.

Video 97

Video Mobile Regional Knowledge Base 97

PYMNTS

JUNE 1, 2016

As has been widely reported, a hacker in Russia, with the handle BuggiCorp, has been peddling a “zero-day “vulnerability online that affects all Windows operating systems. There were also two YouTube videos, ostensibly posted by BuggiCorp, which showed how zero day could be used to bypass the aforementioned security features.

Report 100

Report Security Video Bitcoin 100

PYMNTS

APRIL 22, 2020

He added that 5G also has the capability of bringing internet access to rural America, giving operators the chance to service 30 percent to 40 percent more customers — along with the benefits of low latency and high rates of connectivity. Or, for another example, high quality video uplinks can be useful for home schooling or telemedicine.

Video 142

Video Security Data Mobile 142

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JUNE 13, 2019

According to the Digital Fraud Tracker , one-quarter of malware specifically targets FIs, and over 5 percent of online retail revenue is now lost to fraud. The rise of online banking has provided a host of opportunities for fraudsters. Any measure of security introduces friction. Fraud doesn’t impact all industries equally.

Fraud 110

Fraud Security Retail Tools 110

PYMNTS

MAY 22, 2020

India-based Xtracap secured $1 million in angel funding, YourStory reported. In addition to invoice finance, the company offers SMBs a range of other solutions, including order management and online payments tools. Cybersecurity insurance startup Coalition secured $90 million in Series C funding, TechCrunch reported.

Capital 141

Capital Analytics Fintech Report 141

PYMNTS

OCTOBER 14, 2020

To that end, Ken Gavrity , head of enterprise payments at KeyBank , told Karen Webster that companies must re-examine the most basic operations in order to stay afloat and maybe even thrive – or face existential threats as they mull the great digital shift. Looking at Working Capital – and Security. Looking Ahead .

Payments 242

Payments Course Innovation Operations 242

PYMNTS

OCTOBER 11, 2019

The value of online payments for all transactions is set to blow past $6 trillion by 2024, and much of this money will be spent via person-to-person (P2P) marketplaces. However, the more comfortable consumers grow with online payments and marketplaces, the harder it becomes for platforms to keep them satisfied.

Online 124

Online Case Study United States Payments 124

PYMNTS

OCTOBER 23, 2020

Only 49 percent believe such apps keep their information very secure, for example, while just 24 percent said these solutions provided the guidance they were seeking. The ongoing pandemic is pushing credit unions to reexamine their operations, however, especially as branch-based banking continues to face restrictions.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

JANUARY 19, 2021

What if close to half of all companies surveyed said productivity during COVID-19 work-from-home (WFH) orders is actually rising, as more business is conducted efficiently online and less time goes into commutation or gets siphoned off by sundry other office intrusions? Well, they’ve said it. billion in 2020 alone.”.

Fraud 151

Fraud Survey Video Mobile 151