PYMNTS

NOVEMBER 6, 2019

bank account have access to Zelle in their mobile banking app,” Lou Anne Alexander, group president, payments solutions at Zelle operator Early Warning, said in a press release. A survey conducted earlier this year found 53 percent of U.S. Today, one in two adults with a U.S. During the quarter, consumers made 80.8

Millennials 107

Millennials Payments Cards Survey 107

PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. Payors surveyed stated that they made only 45 percent of all their disbursements via non-instant payment methods, in fact.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

SEPTEMBER 30, 2020

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. Luxury retailers are also targeting millennial and Generation Z consumers to expand their customer bases, with one report showing that millennials accounted for 35 percent of high-end retail purchases, for example.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% with revenues up to $500 million. The data is clear: While most small businesses use some type of large, global bank, a significant portion of them are not happy with the services being provided.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

JANUARY 28, 2021

Fifty-seven percent of survey respondents in PYMNTS’ How We Shop Report stated that merchants’ digital payment options impact their willingness to shop, and 26 percent insisted that merchants accept contactless card payments. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

Innovation 187

Innovation Millennials Payments Mobile 187

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. Leveraging Data Responsibly .

Strategy 332

Strategy Tools Industry Customer Experience 332

Abrigo

SEPTEMBER 2, 2015

Katie McConnell, Director of Recruitment and Development at GALLAINA LLP, notes that Millennials currently represent 80 million people or 25% of the United States population. Millennials are the most diverse and technologically savvy generation to date, and that comes with certain expectations for the workplace.

Millennials 150

Millennials Training Survey United States 150

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. These are among the key conclusions of Delivering Cardholder Customer Service Report , a collaboration with Elan , for which PYMNTS surveyed of 2,078 U.S.

Cards 216

Cards Data Millennials Report 216

PYMNTS

NOVEMBER 5, 2018

According to the firm, B2B transactions were a key driver of ACH transaction growth in the third quarter of the year, leading NACHA Chief Operating Officer Jane Larimer to describe the ACH Network as “thriving.”. Interestingly, half of millennial small business owners refuse to use a commercial card product. NACHA said 43.2

Payments 171

Payments Survey Millennials Cards 171

PYMNTS

JULY 7, 2020

For example, Afterpay, which operates in the United States, United Kingdom, Australia and New Zealand, recently reported that it served 4.4 For example, a recent survey shows that one in three millennials have added to their credit-card debt since the pandemic’s onset. users are millennials or from Generation Z.

United States 131

United States Millennials Examples Cards 131

PYMNTS

SEPTEMBER 29, 2020

Fifty percent of businesses say manual processes, sluggish payments and high operating costs have made managing accounts receivable departments nerve-wracking over the last six months. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. consumers will do.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

NOVEMBER 3, 2020

Schools and universities will be allowed to continue to operate, but all bars and restaurants must close except for takeout and delivery. As the latest How We Will Pay survey by PYMNTS and Visa indicates, consumers still shop, but “going shopping” is not quite how they think about it anymore. The current U.K. How We Shop Now .

Millennials 146

Millennials Data Study Survey 146

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. For corporate travel, it has been encouraging partners to focus their offerings on millennials.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

NOVEMBER 13, 2020

In this case, the metrics show triple-digit gains on the top line, and red ink on the operating income lines still in place – a hallmark of high-flying platform companies that have gone public over the past several months. At the same time, the operating loss declined from $479 million to $131 million. Cash Is King? .

Course 244

Course Millennials Operations Survey 244

PYMNTS

OCTOBER 8, 2018

The statistic , released from Mercator Advisory Group in its report, “Business Credit Cards and B2B Payments: Opportunity to Improve Market Penetration,” found millennial small-business owners are less likely than their older peers to use a business credit card, and more likely to use their personal card for business spend.

Millennials 197

Millennials Cards Survey Lending 197

PYMNTS

MAY 21, 2020

That shift, according to PYMNTS consumer survey data on the subject , has been largely propelled by consumers’ growing concerns about their health and safety — driving four out of 10 consumers to relocate activities like shopping, working and socializing online. Former U.S. According to our latest polling, 31.1 Another 30.3

Millennials 171

Millennials Survey Online Retail 171

NCR

JUNE 29, 2016

Turns out that was just a preview: Another Facebook executive, EMEA operations chief Nicola Mendelsohn, recently predicted that within five years Facebook “will be definitely mobile, [and] it will be probably all video.”. And it has to do with the dreaded ‘m’ word: Millennials. It’s always been that way. This is the new normal.

Millennials 45

Millennials social media Video Tools 45

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

NCR

NOVEMBER 9, 2017

For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. In addition, 37 percent of millennials said they would like to use biometrics in tandem with a banking app, compared with just 31 per cent of adults overall.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. million people in the U.S., Generation Z. million Americans.

Retail 147

Retail Millennials Study Trends 147

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ”

Study 129

Study Survey Leadership Millennials 129

PYMNTS

JUNE 18, 2018

feel more comfortable with data exchange than in the past, with that number increasing to 54 percent among millennials. This survey shows that people are increasingly aware of the role data plays in our lives and are becoming more conscious of the decisions they make in exchanging data for value.”.

Data 100

Data US Survey Millennials 100

PYMNTS

JANUARY 29, 2020

Louis, Missouri-based Together Credit Union , which operated under three separate names — American Eagle Credit Union, Anheuser Busch Employees’ Credit Union and Purina Credit Union — until late last year. It’s a very busy space,” said Together’s chief operating officer, Tom Kraus, in an interview with PYMNTS. “St.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MAY 1, 2020

Yet less than a third of Main Street small and medium-sized businesses (SMBs) are adapting their operations to meet consumers’ post-pandemic expectations. In Main Street On Lockdown: Reinventing The Road To Recovery edition, PYMNTS surveys 437 Main Street SMBs to learn why they are resisting consumers’ shift to doing commerce online.

Maine 141

Maine Millennials Payments Analysis 141

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

JANUARY 22, 2020

Function shoppers complete online surveys – a basic part of the DTC website experience these days. The survey is designed to help customers build a hair profile: They answer questions about their hair’s structure (straight, curly, dry, oily, etc.) Candles, too, provide a chance for DTC to grow – specifically, scented candles.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. CUs need to ensure that their operations are secured if they want to maintain member loyalty. That trust has been documented as crucial to success, too.

United States 174

United States Security Innovation Mobile 174

PYMNTS

NOVEMBER 16, 2017

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. CUs that are invested in millennial expectations will have an edge over their community competition, he said. “We

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

PYMNTS

NOVEMBER 5, 2019

Wainwright noted that the first step in automating its inbound operations involved pricing. Wainwright noted that the company expects to see steady increases in the share of items that have automated copy and retouching, which will support improvements in inbound operations unit cost and increase the scalability of its operations.

Millennials 101

Millennials Retail Exercises Branding 101

PYMNTS

MAY 4, 2017

As many as 56 percent of those surveyed said they were using cash as frequently as they did a year ago; 23 percent were using it more often. As for demographics, Pierce stated that tech use does indeed skew younger, but that millennials do use a hybrid of cash and digital payments.

ATM 192

ATM Millennials United States Study 192

PYMNTS

NOVEMBER 22, 2017

A new survey from research capacity building program Support of Competitive Research (SCORE) released this week suggests small- and medium-sized businesses (SMBs) in the U.S. SCORE, which operates a network of volunteer business mentors, published its “Small Business Jobs Report” survey data on Tuesday (Nov.

Survey 108

Survey Millennials Regulation Report 108

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87