article thumbnail

Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security. What do consumers want?

UX 116
article thumbnail

Top News In Payments: Paytm Secures $1B In New Funding; Olo Pilots BMW In-Car Ordering

PYMNTS

25) that it secured $1 billion in new funds from Japan’s SoftBank and China’s Alibaba affiliate Ant. The exposed information, however, reportedly did not include password data, Social Security numbers or any financial information. 25) that it secured $1 billion in new funds from Japan’s SoftBank and China’s Alibaba affiliate Ant.

Security 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is UX The Key To Mobile Wallet Breakout?

PYMNTS

With this in mind, PYMNTS recently spoke with Leo Castro, vice president of product marketing and brand for BigCommerce , an eCommerce platform, about the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy shoppers into buyers. Importance of nailing UX.

UX 100
article thumbnail

Is UX The Mobile Wallet Whisperer?

PYMNTS

For the October Tracker, PYMNTS caught up with Leo Castro, vice president of product marketing and brand for BigCommerce, to discuss the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy mobile shoppers into buyers.

UX 100
article thumbnail

Why Legacy Banks Have Mobile App Advantages

PYMNTS

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184
article thumbnail

Data – The Lifeblood of Intelligence Automation

Perficient

Some data may exist in secure warehouses, others within Salesforce, or Amazon Web Services S3. Salesforce Data Cloud Securely Brings It All Together Businesses can leverage the power of tools such as Salesforce’s Data Cloud to bring together multiple data sets.

Data 491
article thumbnail

Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150