Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JANUARY 26, 2021

Smaller firms lack the leverage to negotiate better rates or to secure favorable contracts with individual travel vendors. A lot of tools geared towards small- and medium-sized businesses don’t have the capability of doing expenses management and control,” Sikora said. The first, said Sikora, is in SMBs’ lack of buying power.

Marketing 208

Marketing Management User Experience Tools 208

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For more on PSD2 and GDPR, visit the Tracker’s News & Trends. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

CB Insights

DECEMBER 15, 2020

Change has been long overdue for the wealth management industry, which is facing growing competition, outdated legacy tech , thinning margins , and an aging client base. Below, we dig into emerging trends in the wealth tech industry. 2019 represented a record year for asset and wealth management M&A deals. Source: Deloitte.

Management 87

Management Fintech Industry Trends 87

PYMNTS

JULY 30, 2020

“ACH payments have become increasingly popular for many consumers; a trend accelerated this year during the COVID-related shift toward ecommerce and away from brick-and-mortar retail experiences,” said Lowell Putnam, Plaid’s head of partnerships, in a statement. The price of the service was not disclosed. “In

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. No surprise: The trend has been toward contactless.

Google 254

Google Mobile Apple Survey 254

Independent Banker

NOVEMBER 30, 2022

What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. And now the trend is gaining traction in the U.S. By Colleen Morrison. Community bank considerations.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

JUNE 9, 2020

To that end, in an interview with PYMNTS, Kevin Hughes , aggregation product manager at Fiserv , said that data — specifically data aggregation tied to open banking — remains key to adding new solutions to banking platforms. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

Data 151

Data Security Online User Experience 151

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

MARCH 20, 2019

As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. Meanwhile, the rapid rise in consumer connectivity is prompting several telecom providers to develop solutions that can keep consumers’ identities secure.

Security 139

Security User Experience Mobile Marketing 139

Abrigo

MARCH 15, 2022

Convenient access to free, local ATMs, security concerns, and being nervous about putting all of their funds in a digital bank were among the reasons provided. Convenient access to free, local ATMs, security concerns, and being nervous about putting all of their funds in a digital bank were among the reasons provided. Learn More.

Online 195

Online Lending Survey Digital Banking 195

Javelin Strategy & Research

MAY 7, 2015

Expect to see some forays into wearables and other efforts to fit finance into the consumer’s hectic lives, too, a trend Ian Benton and I delved into most recently with “Push Notifications Change the Game for Financial Alerts” in April.

Trends 40

Trends San Jose User Experience System 40

PYMNTS

MARCH 17, 2020

Businesses continue to embrace the growing number of FinTech solutions available, a trend that traditional financial institutions (FIs) cannot afford to ignore. While banks provide the global scale and security treasurers need, FinTechs can provide targeted solutions and an elevated user experience. Cao said. “If

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

SEPTEMBER 27, 2017

According to Hari Gopalkrishnan, managing director of consumer facing platforms and technology for Bank of America, that’s especially true when it comes to digital identity security and protection technology for banks and other financial institutions. Partnering to provide a better experience.

America 133

America Samsung Security Apple 133

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Identities, in turn, must be secured, verified and reusable.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

AUGUST 10, 2017

started the trend by launching a voice assistant within SmartBank, its mobile banking app for students, before rolling it out to the general public. Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

APRIL 22, 2016

But last week also revealed another trend: VCs’ love of the invoice financing platform, with new backing going to Kickfurther and Onfido, two SME lending portals that operate in the space. Enterprise Security.

Capital 100

Capital Security Software User Experience 100

Abrigo

FEBRUARY 8, 2022

As the expectations around technology change with each generation and the recent pandemic pushing products and services that do not require an in-person transaction to become more mainstream, the demand for financial services to support a more decentralized experience has reached its peak. BSA/AML Officer Required.

Compliance 195

Compliance Training Regulation Fraud 195

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Reinhard Hochrieser, director of Product Management at Jumio , said that a few prominent statistics come to light here. The executive said the 40 percent abandonment rate for remote account openings reflects “an industry trend to use a device to conduct financial activity on a day-to-day basis.”

Online 153

Online Security Course Mobile 153

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

Security 100

Security Fraud System User Experience 100

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. and beyond to introduce a range of new products and services for the SMB user.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance. One, of course, is the physical token.

America 117

America Mobile Security Technology 117

PYMNTS

NOVEMBER 1, 2016

While the tablet market remains in a bit of a slump, sales of Apple’s iPad Air have helped the company to secure its market lead. “Unfortunately, many low-cost detachables also deliver a low-cost experience,” Jitesh Ubrani, senior research analyst with IDC’s Worldwide Quarterly Mobile Device Trackers, said in a statement.

Apple 100

Apple Marketing User Experience Tools 100

PYMNTS

SEPTEMBER 12, 2017

We listen to our customers, we watch consumer trends and we observe what FinTech companies are working on. I also listen very attentively to the sales and relationship management folks. PYMNTS: What trends and changes are you watching that are affecting the industry and your role? DM: Ideas come from an array of sources.

Innovation 122

Innovation ATM Trends Mobile 122

FICO

DECEMBER 20, 2022

Vice President, Product Management. Needless to say, I’m a little rattled on my ability to spot key trends, at least when it comes to sports. Here are my predictions on the payment trends for the next year, how they’ll create risks or opportunities in 2023, and what FIs need to watch out for with each of them. FICO Admin.

Fraud 52

Fraud Payments South Carolina Compliance 52

PYMNTS

JUNE 2, 2016

And cloud-based restaurant automation provider HotSchedules and hospitality software service provider Agilysys rolled out a workforce management solution designed for the hospitality industry, designed to help hospitality businesses save on labor costs, streamline operations and improve user experience.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

SEPTEMBER 7, 2017

On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas. MN: We are a pioneer in applying behavioral analytics in the fraud and security space. PYMNTS: Where do you look for innovative ideas, and why?

Analytics 116

Analytics Fraud Innovation Industry 116

NCR

SEPTEMBER 29, 2017

They also looked to the future, predicting that the use of app-based platforms for an enhanced user experience, greater security and interoperability could be a defining trend. Financial institutions have a responsibility to get their cash management right, in order to maximize availability and meet customer demand.

ATM 85

ATM US Analysis Industry 85

Gonzobanker

JANUARY 17, 2020

The only solution is to keep executing on a formal roadmap of improvements and build internal integration, user experience and data skills that will act as the “glue” in a world full of imperfection. However, these businesses are increasingly run by next-generation managers who want a more digital customer experience.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens. At the same time, providers must ensure a positive, consistent customer experience.

Innovation 186

Innovation Security Customer Experience Technology 186

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The scorecard assesses five companies examined in a.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

NOVEMBER 1, 2017

The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said. Like any eCommerce experience, nobody wants friction [in terms of] being able to make a purchase,” Haas noted. “We

Payments 102

Payments Regional America Marketing 102

MyBankTracker

SEPTEMBER 10, 2020

And unlike other investing sites, they charge $0 management fees. And it can help to diversify your portfolio to manage risk. 0 management fees. You’ll also need a valid Social Security number or Taxpayer Identification Number to open an account. And it’s even better when you can do it with minimal fees.

Taxes 52

Taxes Online Management Examples 52