PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

FICO

AUGUST 27, 2020

This blog post highlights six of the issues and risks in the identity management process where COVID-19 demands organizations focus their attention. Customer experience. There is a fine balance to be struck between managing ID security and offering customers an acceptable experience. Appropriate friction.

Management 52

Management Fraud Security Examples 52

Perficient

FEBRUARY 13, 2021

For organizations using Teams Calling, it is recommended to start notifying your users about this new capability and update your training and documentation accordingly. One important note, this new capability does not support IRM (Individual Rights Management) nor Do Not Forward (DNF) emails. Team Creation Alignment.

Meeting 520

Meeting Policies Groups Training 520

PYMNTS

JUNE 9, 2020

To that end, in an interview with PYMNTS, Kevin Hughes , aggregation product manager at Fiserv , said that data — specifically data aggregation tied to open banking — remains key to adding new solutions to banking platforms. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

Data 151

Data Security Online User Experience 151

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. How will the institution compete with the more sophisticated treasury management business? Due diligence is your friend.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance. One, of course, is the physical token.

America 117

America Mobile Security Technology 117

South State Correspondent

MAY 18, 2023

A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately. Three: Source Document Construction, Management, and Flags Every company should stop internal document production and teach employees about optimized data construction. Tate makes it easier and more homogenous to do just that.

US 195

US Training Examples Data 195

Cisco

DECEMBER 21, 2020

As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. How will developers manage container platforms across multiple clouds? Impact of the Multi-cloud environment on CX.

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

Security 100

Security Fraud System User Experience 100

PYMNTS

MAY 20, 2020

Unfortunately, this current environment presents some of those opportunities.”. All of this data serves up a rich opportunity for fraudsters to fly under the radar amid the waves of card-not-present transactions, monetizing stolen credentials or trying to complete (false) chargebacks. Permanently.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JANUARY 30, 2020

When expanding the same concerns to aggregators and business software solutions that integrate payments into the end user experience, some new, yet similar, risk considerations emerge. At the same time, they must manage the mechanics of moving funds across any number of ecosystems and locations. Looking at the Aggregators.

Payments 143

Payments Software Management Technology 143

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience.

Millennials 165

Millennials Trends Meeting social media 165

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

JULY 8, 2020

After securing its full banking license in the U.K. While SMBs of all industries can present an array of risks for lenders, the farming industry operates with a unique business model that can complicate cash flows. As Coates explained, Oxbury’s banking platform also acts as an invoice management portal.

Industry 131

Industry Payments User Experience Strategy 131

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Reinhard Hochrieser, director of Product Management at Jumio , said that a few prominent statistics come to light here. Lagging behind digital-only banks, traditional banks must look to streamline and offer a frictionless mobile experience to their user base.

Online 153

Online Security Course Mobile 153

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No. thrive.”. There are over 5 million self-employed people in the U.K.,

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

FEBRUARY 19, 2019

But getting from theory to daily fraud prevention practice presents massive challenges, and not everyone knows what to do or how to do it. And that’s in addition to the lost revenue and money that will have to be spent to compensate customers and upgrade security systems. That’s where Kevin Lee comes in. Insult Rate.

Fraud 169

Fraud Data Maine System 169

PYMNTS

SEPTEMBER 27, 2020

But the Financial Times (FT) reported moving from a furnished office space to a living room table can present cybersecurity risks. Lukayn Hunsicker, vice president of Product Management, Financial Solutions at Feedzai , told PYMNTS financial institutions and other service providers need to step up their fraud-fighting strategies.

Security 323

Security Company Fraud Survey 323

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. FICO® Origination Manager now interacts seamlessly with Alternative Deal Structure (ADS) to evaluate thousands of alternative offers and present a set of differentiated options in seconds.

Miami 40

Miami Analytics Florida Management 40

PYMNTS

JULY 31, 2019

So, why do cross-border payments present so many challenges? Increasingly, payments providers are stepping in creating solutions that solve speed and security issues for companies while maintaining seamless user experiences.

Payments 181

Payments blockchain System User Experience 181

Fintech Labs Insights

OCTOBER 6, 2015

Hypori’s virtual mobile infrastructure platform (VMI) shields enterprises from the risks of BYOD while providing a rich, responsive end user experience, and a more secure, cost-effective compliant solution for any organization. Presenters: Sanjay Challa, Product Manager. LinkedIn | sanjay.challa@hypori.com.

Security 12

Security Mobile Fintech Case Study 12

Javelin Strategy & Research

MAY 7, 2015

Attempts to streamline the user experience and financial chores like opening accounts ( Avoka ). But place your bets for whether a presenting company will be “best in show” or “first to go.”. The on show on May 12-13 in San Jose has grown to two days, and it features about 72 companies covering a range of specialties.

Trends 40

Trends San Jose User Experience System 40

Fintech Labs Insights

OCTOBER 6, 2015

Online and mobile banking has come of age and consumers today are empowered with dozens of convenient ways to manage their finances online. However, securing transactions, protecting user identity and protecting both the financial institutions and consumers from an ever-increasing risk of fraud has not evolved. Key Takeaways.

Fraud 12

Fraud Security User Experience Online 12

Banking 2020

AUGUST 27, 2015

But the question remains: can smartphones solve the growing problem of skimming or do they have their own particular vulnerabilities that might present a new avenue for hackers? Security and mitigating losses from skimming ultimately will be what banks care about most. Perhaps the biggest problem is perception.

ATM 40

ATM User Experience Fraud UX 40

Fintech Labs Insights

MAY 3, 2016

Additional factors of authentication for added security. Exceptional user experience. Why it’s so great: Our innovation will allow FIs to bridge the digital divide across their online channels to onboard more customers, more securely. Presenters: Sarah Clark, General Manager – Identity, Mitek Systems.

User Experience 12

User Experience Software Mobile Security 12

Fintech Labs Insights

AUGUST 4, 2016

Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Register today.

User Experience 12

User Experience Customer Experience America Security 12

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. When Risk Management Is a Mindset and Not a Business Unit.

Security 168

Security Fraud Risk Management Payments 168

Fintech Labs Insights

AUGUST 16, 2016

Seamless user experience for login, verification, & authentication. Our innovative REL-IDverify product allows mobile, out-of-band authentication for any omni-channel transaction – all protected by the integrated REL-ID identity, authentication, and secure channel solution. Presenters. Bimal Gandhi, CEO.

Cyber Security 12

Cyber Security User Experience Security Innovation 12

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. Now, “one of the nice things about 3D Secure 2.0”

Security 108

Security CA Payments Analytics 108

PYMNTS

JUNE 1, 2016

Another thing Starbucks did well was to present customers with the information they needed in a simple screen that made it easy to pay their tab or reload their account balance. This user interface was sublimely intuitive, as you can see for yourself in these screenshots: Source: Gila Allswang’s blog. I’m absolutely baffled, Starbucks!

Payments 100

Payments Mobile Retail Google 100

Fintech Labs Insights

MAY 13, 2015

Kofax’s platform combines the speed and convenience of mobile to enhance the user experience, with the security and confidentiality of a traditional branch experience. ” Presenting Diane Morgan (Sr. Business Development Manager) and Dimitri Snowden (Solutions Architect).

Mobile 12

Mobile CA User Experience Strategy 12

William Mills

MAY 11, 2016

11:37 am William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss major trends presented at this year’s Finovate and highlight key companies such as Malauzai Software, PayActiv and many more! CreditHQ helps businesses manage cashflow. Check back for new updates throughout the day.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

FEBRUARY 22, 2016

Whether in service of greater security or lesser friction in e-commerce – or both – companies are busy leveraging sound and voice to improve the user experience in fintech. SwipeSonic provides ultrasound-based encryption that is inaudible to the human ear to secure online transactions.

San Jose 12

San Jose Payments User Experience Online 12

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. They are popular, but far from ubiquitous, and offer a somewhat fragmented user experience. Why Issuers Are The Best POS Installment Lenders.

Lending 188

Lending User Experience Cards Fintech 188