ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

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User Experience Mobile Data Las Vegas 60

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 17, 2018

Human services technology provider DATIS HR Cloud has announced in a press release a partnership with Relias to provide a more holistic workforce management experience for healthcare organizations. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

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Management Raleigh User Experience National 100

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

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Technology social media Management Groups 105

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

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Online Security Course Mobile 153

PYMNTS

OCTOBER 5, 2020

We owe our thanks to the global network of banks, corporates, shareholders and technology partners, who have collaborated to deliver this network,” Contour CEO Carl Wegner said in the announcement. Together we have designed and built the digital future for trade finance.”.

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User Experience Groups blockchain Online 188

PYMNTS

NOVEMBER 5, 2020

But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

JULY 15, 2020

The new engine is designed to combat a frequent complaint about the booking process, which is that online booking tools don’t provide a good user experience. And, in light of the pandemic, the booking experience is extra important, as many users are foregoing travel due to the risks of the pandemic.

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User Experience Tools Management Innovation 134

Gonzobanker

MARCH 13, 2018

Not surprisingly, many look to technology to support the transformation. Technology decisions can unduly—and sometimes unwittingly—drive the transformation process, however. We’ve seen numerous banks make critical technology investments before they thoroughly defined the business issues they were looking to address.

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Lending Technology User Experience Data 60

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

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Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

South State Correspondent

AUGUST 31, 2022

The advantage of using AI for document management in banking is threefold. By combining document intelligence with workflow automation, banks can take giant strides in automating certain tasks like vendor management. Like data lake houses, much of this technology is “on-demand,” so banks only pay for what they are using.

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Training Data Examples Taxes 448

PYMNTS

JULY 1, 2020

Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms.

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System Digital Banking Tools User Experience 268

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says. The company boasts a simple user experience and a formidable protection against cyberattacks.

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Report User Experience Security Fintech 199

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

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United States Security User Experience Mobile 184

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

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Tools Mobile Online United States 167

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

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Millennials User Experience Alabama Tools 168

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. To be fair, it’s not as if banks have been ignoring the technological shift. We've got to do more of it.”.

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Digital Banking ATM Mobile Atlanta 256

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management.

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UX Guidelines Compliance Study 531

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Elsewhere, StreetShares raised $10 million to expand small business lending technology for banks and credit unions.

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Lending Meeting User Experience Innovation 224

PYMNTS

MAY 29, 2020

For SMB owners facing a cash flow crunch that coincides with the need to invest in modern equipment and technology as part of their digital transformations, equipment financing may be an appropriate option. Rather than procure an item outright, there are advantages to obtaining equipment financing to secure the technologies SMBs need.

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Capital Technology User Experience Strategy 168

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

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Mobile Boston Fraud Colorado 289

Perficient

JANUARY 16, 2023

There are many third-party ‘banking-as-a-service’ companies that use API integrations to embed financial services into the user experience of non-financial companies. You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Embedded Finance and Blockchain . Conclusion .

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blockchain Software Customer Experience Strategy 275

PYMNTS

APRIL 14, 2020

This is particularly important in today’s environment, according to Bottomline Technologies CEO Rob Eberle. He told Karen Webster in a recent conversation that coronavirus disruption will likely become a catalyst to B2B payments digitization as AP departments are forced to operate entirely online.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

FEBRUARY 21, 2020

As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user experiences provided in their personal lives. Self-Service Opportunities (And Barriers).

Policies 141

Policies Management System User Experience 141

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

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Retail Mobile Marketing Samsung 164

PYMNTS

DECEMBER 18, 2020

The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home. Other notable features that are almost universally offered by top performers include online ordering via website and curbside pickup options.

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Study Mobile User Experience Innovation 144

PYMNTS

MAY 12, 2016

Expense management firm Coupa is getting closer to the corporate travel space thanks to a new collaboration with Sabre. Corporate travel technology firm Sabre Corporation provides businesses with its GetThere online booking tool, a solution for businesses to ensure corporate travelers adhere to company policy while on business trips.

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User Experience Management Policies Tools 100

PYMNTS

APRIL 24, 2020

. COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

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Data Innovation Digital Banking Meeting 187

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

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Fraud Risk Management Security Cards 201

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online. Enfuce Tackles Fraud In Open Banking.

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Fintech Fraud Data Lending 192

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy. About the Payments And The Platform Economy Playbook.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. More online gambling sites also apparently are becoming more “friendly” to cryptocurrencies, at least according to CoinRevolution early this month. A key part of user experience is payment speeds.

Innovation 137

Innovation Payments Taxes User Experience 137

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

JANUARY 28, 2019

And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. And, while only 27 percent of QSR managers have a positive view of ordering and paying through a mobile app, solution providers are seeking to tackle their restaurant pain points. restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

MAY 28, 2020

The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Coming from AppDynamics , 95 percent of respondents said they have changed their digital technology priorities as a result of the pandemic. The customer experience online has dozens of critical elements.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. And, while customers have a favorable view of many of these technologies, QSR managers tend to have more of an old-school outlook. percent of managers view, say, in-store kiosks positively.

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Innovation Mobile Management Branding 125