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CIBC's Martinez-Moreno sees bank user experience as key to digital transformation

Payments Dive

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

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Complementing SAP with True Order Management Capabilities

Perficient

Seamless order to fulfillment is the crux of any good experience. A brand’s reputation and longevity, as well customer loyalty and adoption, often hinges on the success of how order management (OM) is rooted in an organization. The interaction with users at their point of need is the tipping point and often dictates success or failure.

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Customizing Extractions from Oracle Enterprise Data Management

Perficient

Oracle’s Enterprise Data Management (EDM) solution has been heavily focused on several areas over the past couple of years; data governance, data integrity, and out-of-box integrations just to name a few. Users with Data Manager permission on a dimension can run extr acts. Have additional questions about extracts?

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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in an interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A Data-Driven Approach To Enhancing The Payments Experience.

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Accounts Receivable Realigns Its Focus To User Experience

PYMNTS

The last decade of B2B FinTech innovation not only led to an explosion of product options for businesses to manage a variety of processes, including accounts receivable (AR), accounts payable (AP) and accounting. According to McCarthy, the end-users of AR solutions aren’t the only users that technology providers have to keep in mind, either.

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Citi Explores The Real-Time Payments User Experience

PYMNTS

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. But with the U.S. But with the U.S.

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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A data-driven approach to enhancing the payments experience.