Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

MARCH 20, 2020

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. And there's a security … that sits with a check. I have proof.

Data 143

Data User Experience Fintech Lending 143

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

MAY 29, 2020

He pointed to the need for SMBs to remain competitive and provide consumers a best-in-class end-user experience that can often only be achieved with modern technology. Rather than procure an item outright, there are advantages to obtaining equipment financing to secure the technologies SMBs need.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

Security 100

Security Fraud System User Experience 100

PYMNTS

FEBRUARY 2, 2018

From a consumer standpoint, they may not understand what the future of banking actually looks like,” said Bill Acheson, vice president and general manager at Diebold Nixdorf. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

Cisco

DECEMBER 21, 2020

The issue is around providing that flexibility for the DevOps teams to experiment at scale as costs are kept in control, ensuring compliance is maintained and operationally the services are manageable, while assuring application performance is above par. How will developers manage container platforms across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

MARCH 17, 2020

While banks provide the global scale and security treasurers need, FinTechs can provide targeted solutions and an elevated user experience. As treasurers navigate the risks of global expansion, they’re also guiding their organizations toward new business models, which have major ramifications for how businesses manage cash. “If

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. The mindset required to successfully battle fraudsters these days starts with a change of language.

Fraud 169

Fraud Data Maine System 169

PYMNTS

APRIL 18, 2019

And the truly smallest business (like freelancers, service providers and microbusiness[es]), and managing cash flow effortlessly, is priority one.”. It’s not secure at all, yet it’s what customers know and trust. That is the reality of what customers want in terms of user experience.”.

Taxes 226

Taxes Payments Cards User Experience 226

PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). Many inroads for mobile banking were made during the past several months, but banking app adoption rates are still lower than they should be. There are roughly 47.7 million consumers in the United States (or 42.4

UX 234

UX Mobile Data United States 234

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

AUGUST 31, 2017

There was, of course, the internet’s go-to solution for unwanted things — Craigslist — but Huzar was looking for a cleaner user experience and a process that was a bit more organized. He thought he could probably build that experience, then spent about five years trying to convince himself not to.

User Experience 127

User Experience Conference Maine Course 127

PYMNTS

SEPTEMBER 7, 2017

We put a lot of thought and innovation into our product design to make sure our end users (fraud analysts or fraud managers) are productive, efficient and have a delightful user experience. MN: We are a pioneer in applying behavioral analytics in the fraud and security space. PYMNTS: What keeps you up at night?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

APRIL 30, 2018

trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

JUNE 2, 2016

And cloud-based restaurant automation provider HotSchedules and hospitality software service provider Agilysys rolled out a workforce management solution designed for the hospitality industry, designed to help hospitality businesses save on labor costs, streamline operations and improve user experience.

Retail 100

Retail Software User Experience Payments 100

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. Fees are usually fewer while the money management features are plentiful. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. ATM Access.

ATM 52

ATM Cards Mobile Online 52

Lex Sokolin

SEPTEMBER 3, 2020

The main driver of today’s entry is the news?—?which Who secures it? These gears of computational machine enable core banking, portfolio management, risk assessment, and underwriting in the guise of various companies. It runs on thousands of computers and rewards participants for computational security with digital assets.

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

SEPTEMBER 14, 2016

Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off. Essentially, we’re talking about turning fraud from being a cost to becoming a revenue lift.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. When Risk Management Is a Mindset and Not a Business Unit.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

DECEMBER 30, 2016

But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers. Wendrow believes having an efficient EMV chip reader can be an advantage for retailers that want to offer customers seamless payment transactions.

Tools 122

Tools Retail Payments US 122

PYMNTS

JUNE 10, 2016

To do that, the company offers services like parking rate management, payment collection, processing and enforcement, among others, in order to help cities take better control of their parking lots. Although we try to also provide in help and the user experience for the parker, our main customer, the person who pays us, is the city.

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

DECEMBER 10, 2018

REDCard holders linked that card to their checking account, and users were given 5 percent cash back on purchases made using it. A payment method that has managed to capture nearly a quarter of sales over a decade hasn’t done badly. But that may be as good as it gets. But even that has changed.

Branding 184

Branding Cards Payments New Jersey 184

Fintech Labs Insights

JUNE 18, 2015

As a payments platform, WePay conducts business in a battlefield of daily security concerns. Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. 2) A merchant account platform, Connect.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

AUGUST 6, 2020

Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. These include everything from transaction success rates to currency exchange rates to local or regional security regulations. Adding a payments orchestration layer can help, however.

Report 159

Report UX Regional Retail 159

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. They are popular, but far from ubiquitous, and offer a somewhat fragmented user experience. Why Issuers Are The Best POS Installment Lenders.

Lending 188

Lending User Experience Cards Fintech 188

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts.

Google 272

Google Fintech Payments Apple 272

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS. under the GDPR.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JUNE 29, 2017

Apple created a movement that spanned across OS platforms toward truly consumer-friendly smartphones, where experience was re-imagined with “simplicity” in mind. The iPhone platform has enabled an incredible number of innovations that have made payments easier and more secure. For me, the killer use case has always been in-app payment.

Apple 150

Apple Mobile Innovation social media 150

Fintech Labs Insights

JANUARY 8, 2016

Jumio : demoed credentials-management technology, Netverify, that turns mobile devices into ID document-scanning terminals. March: Wins the Anti-Fraud/Security category at the FinTech Innovation Awards. May: Wins “Top Innovation, Best User Experience” in Citi Mobile Challenge.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

AUGUST 9, 2019

It therefore comes as little surprise that these are the same companies whom consumers say they would trust to design, implement and manage hypothetical everyday apps. On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal.

Data 155

Data Millennials Google Apple 155

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. one solves the low accuracy level of automated conversational applications with its Conversational Data Management Platform. Key Executives.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

MAY 26, 2016

In an interview with Karen Webster, John Proctor, vice president and product line manager at ACI , delved into the triumphs and trials seen thus far. What are the main barriers to entry for people, businesses and payment providers looking to be a part of the U.K.

How To 102

How To Payments Fraud Innovation 102

CB Insights

MARCH 21, 2018

Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. Enter blockchain technology, a cryptographically secured form of shared record-keeping. A depiction of the insurance claims process run on the blockchain.

blockchain 78

blockchain Fraud Policies Industry 78

PYMNTS

APRIL 25, 2016

adults would like to proactively engage in managing their cards and card spend. Already having the last known location of the user on the server allows issuers, in real-time, to correlate and allow a transaction which otherwise would have been declined because they suspected fraud,” Ahlawat explained.

Fraud 100

Fraud Cards Branding User Experience 100