PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JUNE 2, 2020

“Branch transactions have long been successful largely because of the personal interactions that consumers receive when visiting a branch and interacting with a teller [or] banker,” Doug Brown, senior vice president and general manager, NCR Digital Banking, told PYMNTS.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

MAY 29, 2020

He pointed to the need for SMBs to remain competitive and provide consumers a best-in-class end-user experience that can often only be achieved with modern technology. Closed shops and depressed customer demand mean cash flow is tight for Main Street, and large-scale investments are, for many, entirely off the table. ”

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

SEPTEMBER 9, 2019

One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. When a user wins a big amount, they want to be able to withdraw their winnings as quickly as possible. Lack of confidence will lead to lower tax revenues.”.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Today, customers of restaurant chains place food orders through quick-service restaurant (QSR) websites, mobile apps or via third-party delivery platforms.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

JANUARY 6, 2021

Though the investments in a payments system itself may be huge, the costs of actually managing the transactions (which boil down, really, to data flows) are essentially zero. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. “The Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. Insult Rate.

Fraud 169

Fraud Data Maine System 169

Cisco

DECEMBER 21, 2020

The issue is around providing that flexibility for the DevOps teams to experiment at scale as costs are kept in control, ensuring compliance is maintained and operationally the services are manageable, while assuring application performance is above par. How will developers manage container platforms across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

FEBRUARY 2, 2018

From a consumer standpoint, they may not understand what the future of banking actually looks like,” said Bill Acheson, vice president and general manager at Diebold Nixdorf. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

MARCH 24, 2020

The answers, as Payrix has discovered, may differ depending on whether a merchant customer is looking at payments from a monetization perspective or whether they are focused on payments from a customer experience standpoint. Consider the case of Uber, where, as Butler said, payments themselves are part of the product.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

AUGUST 23, 2019

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. Online marketplaces are starting to employ more AI and machine learning (ML) technologies as competition in the marketplace and sharing economy heats up.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JUNE 2, 2016

Similarly, CardFlight and Miura recently came together to debut a new mPOS solution, manufactured by Miura, that will operate on the CardFlight mPOS platform, called the Bold B550. Starmount, an omnichannel solution provider, announced it would partner with payment solution provider Aurus, Inc.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. About The Tracker.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

SEPTEMBER 7, 2017

MN: Our innovation agenda derives from our objective, which is to help banking institutions offer payment solutions to their customers and enterprises who provide self-service operations to suppliers through a web portal or mobile apps to be able to detect and stop suspicious activities as soon as possible. PYMNTS: What keeps you up at night?

Analytics 116

Analytics Fraud Innovation Industry 116

Lex Sokolin

SEPTEMBER 3, 2020

The main driver of today’s entry is the news?—?which How does software operate? Where does it operate? These gears of computational machine enable core banking, portfolio management, risk assessment, and underwriting in the guise of various companies. Please also note that this my take?—?not not the ConsenSys take?—?for

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

DECEMBER 10, 2018

REDCard holders linked that card to their checking account, and users were given 5 percent cash back on purchases made using it. A payment method that has managed to capture nearly a quarter of sales over a decade hasn’t done badly. But that may be as good as it gets. But even that has changed.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JUNE 24, 2016

Billtrust’s Payment Cycle Management is one such solution. Using technology to streamline the presentation of invoices may not take as much change management as corporates may think, because the automation helps to solve for many of the inherent inefficiencies. The Customer Experience. B2B Payment Trends.

Cards 109

Cards System Payments Technology 109

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. Fees are usually fewer while the money management features are plentiful. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. ATM Access.

ATM 52

ATM Cards Mobile Online 52

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100

Lex Sokolin

OCTOBER 28, 2020

cough blockchain* Last week, the company announced a planned spin-off for its Managed Infrastructure Services unit by end of 2021 , which currently generates about $19 billion out of IBM’s $75 billion of revenue (give or take). At the least, it is an experiment worth running. whether telecom, managed services, or otherwise?—?is

blockchain 40

blockchain Google National Apple 40

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. What rarely gets mentioned in the coverage is just how complicated platform payments can be, given myriad operational, regulatory, and risk prevention requirements.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. When Risk Management Is a Mindset and Not a Business Unit. More and more, we are going after bad actors with a vengeance.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

DECEMBER 11, 2018

Today, nearly half of gig workers surveyed for the most recent PYMNTS.com Gig Economy Index say they use a digital marketplace to find work, handle payments and manage other key components of freelancing, like taxes. This was the goal of Toptal, which operates freelancer time-tracking solution TopTracker. working population.

Payments 178

Payments User Experience Cards Taxes 178

PYMNTS

AUGUST 9, 2019

It therefore comes as little surprise that these are the same companies whom consumers say they would trust to design, implement and manage hypothetical everyday apps. On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal.

Data 155

Data Millennials Google Apple 155

CB Insights

AUGUST 21, 2018

To get to this integrated state, MR will rely on technologies like voice recognition and predictive AI to better observe, interpret, and respond to user behavior. leveraging voice for an immersive user experience. Right now, two main MR goggle product platforms are emerging: the Microsoft HoloLens and Magic Leap One.

Mobile 65

Mobile Google Apple Technology 65

FICO

JUNE 8, 2023

Steve is an industry thought leader who had previously served as TrueCar’s Senior Vice President of Strategy and Business Development, and AutoTrader.com’s Vice President of Product Management and Business Development, overseeing the acquisitions of vAuto, Kelley Blue Book, HomeNet Automotive, VinSolutions and DealerScience.

Data 52

Data Industry Examples Retail 52

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. one solves the low accuracy level of automated conversational applications with its Conversational Data Management Platform. Key Executives.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MARCH 21, 2018

Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. While the blockchain can increase backend efficiency for insurers, it can also lead to a superior user experience for customers. Source: Gem.

blockchain 78

blockchain Fraud Policies Industry 78

Fintech Labs Insights

MAY 25, 2017

banqUP’s dashboard consists of configurable modules for managing everything from budgets and transactions to contacts and accounts. Pulkiewicz: We provide the standard banking services seamlessly integrated with fintech services and business apps of the users’ choice. Finovate: How does your technology solve the problem better?

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. DBS Bank — DBS Asia X (DAX). Founded: 2016. Founded: 2015. Founded: 2012.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Three notable excerpts: First Attempts : Blin.gy We needed 40% day-one returns and were closer to 25%. The clock kept ticking.

Company 78

Company US San Francisco Capital 78

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

He positioned himself on both sides of the Groupon deal through various privately-owned investment vehicles and management roles. Both Lefkofsky (with Groupon) and Kleiner Perkins (with Cerent) were able to win so big in part because they had hands-on operational roles in their investments. The way he did this was controversial.

Lending 78

Lending Capital Company Google 78