PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. According to the survey, nearly 70 percent of executives said they are extremely or very concerned about the cybersecurity of online banking systems and portals.

Online 100

Online Meeting Survey Analysis 100

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

NOVEMBER 8, 2019

Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close and personal experience with newer forms of digital ID. Innovations — some more fantastical than others — keep emerging, though. A newer survey found similar sentiments, worldwide. Vein recognition?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Domino’s was one of the original restaurant chains to drive disruption with the development of an online tracker.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

OCTOBER 31, 2019

Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. Only 15 percent of surveyed CU executives expected the same. Half of U.S.

Innovation 101

Innovation Survey Lending Technology 101

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. But half had also purchased something online in that same time, showing that the way people shop is shifting. Nearly 80 percent of respondents had made a purchase in a physical store within the last week.

Security 151

Security social media Study Google 151

Bank Innovation

NOVEMBER 9, 2016

The recent Android banking Trojan that’s gaining ground, Tesco Bank having to halt online transactions, the massive Yahoo hack, and even the troubles at Wells Fargo could all be Read More. As much as we all love digital banking (and we do) there are clear kinks that need to be worked out.

Survey 210

Survey Apple Digital Banking Online 210

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% But it’s not just the difficulty of securing lines of credit or business loans that have SMBs unhappy,” the executive continued. with revenues up to $500 million.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. One recent survey found that 78 percent of U.S. Except, maybe not. Privacy Changes. Overall, 69 percent of consumers favor GDPR-like regulations in the United States. billion in June.

Online 101

Online social media Baltimore Data 101

PYMNTS

NOVEMBER 27, 2020

A recent survey found that 81 percent of business leaders expect real-time payments to dramatically change the business world, with 66 percent anticipating that they will eventually stop accepting cash or paper checks altogether. . The challenges of B2B transactions. The benefits of APIs and webhooks .

Meeting 238

Meeting Fraud Survey Security 238

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. ”

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. Much has been said about the wealth effect of those who held and hold stock market securities, and much has been written about income disparity. Invention can become necessity.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

SEPTEMBER 22, 2020

Many financial institutions (FIs), especially online-only entities, moved their digital banking infrastructure to the cloud years ago to prepare for a rising crop of digital users, but the pandemic’s impact goes deeper. Banks are continuing their ongoing movement to the cloud even as data and security questions continue to grow.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

AUGUST 13, 2019

Even so, the trade group said that “with fewer families surveyed saying they have children in grades K-12, spending is expected to total $26.2 College is also a notable location for the rise of other retail innovation — including technology that is changing the quick-service restaurant (QSR) word, mobile order-ahead.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

SEPTEMBER 24, 2020

These considerations are especially important during the ongoing coronavirus pandemic as the wave of legitimate customers now doing their banking online has prompted a corresponding spike in fraud. Companies are reexamining how they can use cloud technologies to comply with changing security standards as digital banking volumes expand.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

OCTOBER 16, 2020

Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.

Security 189

Security Knowledge Base Customer Experience Retail 189

PYMNTS

MARCH 18, 2016

Embedded digital security company Oberthur Technologies released on Thursday (March 17) the results of a survey showing that 80 percent of respondents would be more likely to use a MOTION CODE-enabled card over one that has a static and printed CVV code when shopping online.

Cards 100

Cards Security Fraud Online 100

Bank Innovation

MAY 4, 2017

Consumers are becoming more comfortable with biometrics in banking—most are now actively asking for the capability to be included in their mobile and online banking experience. Almost 80% of customers want more biometric authentication methods in their digital banking (online and mobile) experience, according to a survey of 1,000 U.S.

Survey 308

Survey Digital Banking Mobile Online 308

PYMNTS

NOVEMBER 11, 2020

Fintech Partner Connect will “support new ways for businesses and consumers to seamlessly and securely pay, get paid, send money and more,” a spokesperson for the credit card and financial services giant said in an email announcing the new program on Visa on Wednesday (Nov.

Fintech 277

Fintech Compliance Online Survey 277

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

Bank Innovation

JULY 25, 2017

Customer fears about card security and fraud is increasing, but as it turns out, fewer consumers are actually experiencing that fraud. This is according to the Consumer Payment Card Data Security Perceptions survey by data solutions provider Transaction Network Services, released today.

Fraud 230

Fraud Cards Survey Security 230

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example.

Cards 162

Cards Fraud Retail Security 162

Perficient

JULY 11, 2022

When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout. But, the reality was, even though I felt more financially secure, I wasn’t technically in any less debt than I would have been had I just bought the shoes outright.

Fintech 474

Fintech Trends South Dakota Apple 474

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Then, there was sudden exponential growth in innovation.

Security 100

Security CA Payments Big Data 100

FICO

MARCH 13, 2019

Given new and disruptive innovations in the auto industry such as driverless cars, collaborative economy models with companies like Uber and Lyft entering the mainstream, new subscription ownership models, and the overall shift to digital experiences, it’s clear that the vehicle industry is experiencing tremendous change. 13% of U.S.

Survey 73

Survey US eBook Online 73

Bank Innovation

SEPTEMBER 6, 2017

This is according to the second part of the Global Consumer Survey: Consumer Trust and Security Perceptions report conducted by ACI Worldwide and the Aite Group. Mobile wallet usage is increasing across the globe, but for countries with more fleshed-out credit card networks, that growth is still slow.

Mobile 339

Mobile Study Survey Cards 339

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MARCH 1, 2019

While the benefits were great, the innovation came with its share of risks, too. According to a 2017 YouGov survey, 65 percent of SMBs in the U.S. The value of online banking fraud loss nearly tripled from 2007 to 2009 after the U.K. Security strategies. In turn, businesses could more easily sell higher-priced items.

Security 134

Security Payments Fraud Cards 134

PYMNTS

NOVEMBER 8, 2017

FIS surveyed 25 markets in which real-time payments programs are operational, rating their innovative qualities on a scale from 1 to 5. Singapore’s Fast and Secure Transfers (FAST) scheme also received a 4 score on the innovation scale, which focuses on accelerated inter-bank transfers as well as direct debits.

Innovation 101

Innovation Payments System Operations 101

PYMNTS

SEPTEMBER 9, 2020

The pandemic has dramatically accelerated the shift to digital all across the world, and this means that online trust and security is now more important than ever," he said, according to the release. Pakistan, according to a survey by GSMA , has goals of becoming a digital society.

Mobile 206

Mobile Survey Fraud Security 206

PYMNTS

JUNE 25, 2020

Last year, PYMNTS’ How We Will Pay Survey found that while an increasing share of U.S. In a world where physical retail was, by and large, shut down for three months, our consumer surveys have since found that many U.S. PYMNTS readers looking for similar innovation closer to home can check out Walmart.

Google 141

Google Survey Apple Innovation 141