PYMNTS

JULY 22, 2019

Retail trends and innovation can come from unlikely places, and that seems to be the case now when it comes to pets and CBD, two hot areas of commerce that are intersecting. According to a Brightfield Group study cited by the Bloomberg report, “the CBD market could be worth almost $24 billion in the U.S.

Retail 124

Retail Innovation Industry Study 124

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

APRIL 25, 2018

The latest Index, covering the first quarter of 2018, examined what the best innovators are doing and found it’s not enough to be just diving into digital — though that’s a start, given the generally poor state of QSR innovation. So what makes an innovative restaurant? Granted, that’s a slight increase of 0.7

Study 111

Study Innovation Survey Mobile 111

PYMNTS

NOVEMBER 17, 2020

Customer experience platform Narvar is partnering with real estate investment trust Simon to facilitate easier retail returns, according to a press release. Despite our deep roots in eCommerce, we've always believed in the persistent power of physical retail," Amit Sharma , founder and CEO of Narvar, said in the release.

Retail 212

Retail Customer Experience Maine Regional 212

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JUNE 6, 2017

The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. Square Root CEO Chris Taylor commented on the retail landscape and what’s needed to improve brick-and-mortar success down the line.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

NOVEMBER 18, 2020

The event is the company's 11th annual one, and the American Express Shop Small Impact study found that 78 percent of businesses reported that a social media campaign had helped to drive sales, with endorsements of small- to medium-sized businesses (SMBs) having the potential to be worth as much as $197 billion for the U.S.

social media 201

social media Study Survey Retail 201

PYMNTS

MARCH 7, 2017

With the popularity and convenience of online shopping, it’s no surprise more retailers are looking to invest in various technologies to help provide a better in-store experience. In Zebra Technologies’ 2017 Retail Vision Study , it was found that a majority of retail decision makers are planning to invest in IoT.

Study 109

Study Retail Data Analytics 109

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

OCTOBER 16, 2018

A report has found that opening a new brick-and-mortar location can cause a significant boost in a retailer’s online traffic. According to a recent ICSC study, “ The Halo Effect: How Bricks Impact Clicks ,” when retailers invest in brick-and-mortar stores, their online presence grows. The clicks versus bricks debate is over.

Study 122

Study Online Retail Branding 122

Bank Innovation

FEBRUARY 5, 2020

central bank is studying the feasibility of a digital currency, said Federal Reserve Governor Lael Brainard.

Study 259

Study US Policies blockchain 259

BankInovation

JANUARY 18, 2022

In this episode of "The Buzz" podcast, hear how executives in retail digital banking are least confident in their organizations' ability to create a well-defined innovation strategy and measure the results. Over the next five years, banks expect most innovation to happen in product delivery.

Digital Banking 98

Digital Banking Innovation Innovation Strategies Study 98

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

FEBRUARY 4, 2019

The study is based on “more than 340,000 AI-related patent applications and 1.6 The 158-page WIPO study found that U.S.-based Microsoft was significantly behind that, with 5,903 patents, but that’s still good enough for the global major leagues when it comes to AI research and innovation. AI Payments Growth.

Innovation 194

Innovation Study Fraud Technology 194

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

OCTOBER 31, 2019

Digital financial services from lending to asset management are expected to generate at least $38 billion of annual revenue across Southeast Asia by 2025, more than tripling from $11 billion in 2019, according to a new study by Bain & Co., Google and Temasek Holdings Pte.

Study 186

Study Lending Google Online 186

Bank Innovation

APRIL 23, 2019

Nearly 80% of traditional financial institutions feel little or no threat from fintechs today, but 65% believe fintechs will be a “significant threat” by 2022, according to a new study by Harvard Business Review.

Study 225

Study Fintech Survey Technology 225

Chris Skinner

MARCH 23, 2017

I’ve been working closely with BKM, the Turkish retail payments clearing company, for a few years now. They manage the Fintech Istanbul program, and are the powerhouse behind many of the innovations we’ve seen in Turkey from mobile wallets to contactless payments. Could you please tell us a bit about banking sector in Turkey?

Innovation 196

Innovation Cards Trends System 196

Bank Innovation

JANUARY 4, 2019

A new study by software provider VisibleThread found that 58% of nearly 5,000 pages of website content for 50 U.S. Even the most readable websites studied were more difficult to read than Moby Dick, the report said. banks is “inaccessible” to the average American.

Study 186

Study Software Report Online 186

PYMNTS

JANUARY 13, 2020

Fitness and wellness are helping to change the face of retail in 2020. Innovation is also taking place within retail brick-and-mortar pharmacies. Not only that, but a study from The American Journal of Medicine indicates that market pressures in the industry are pulling doctors away from primary care and into sub-specialties.

Retail 146

Retail Houston social media Trends 146

PYMNTS

APRIL 2, 2019

Good and accommodation merchants are not alone in pursuing innovations to keep competitive. higher than retail firms’ average of 33.5 Many merchants across all studied markets pursue innovation to remain competitive. Different merchant types placed higher emphasis on other innovations. and the 31.4 percent.

Innovation 144

Innovation System Analytics Study 144

PYMNTS

MARCH 18, 2020

The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned. Much of that context comes from expert summations of upgrades, in which retailers of virtually every size are now investing.

Innovation 130

Innovation Retail System Technology 130

PYMNTS

SEPTEMBER 8, 2020

Consumers are living in stressful times, and Patrick Gauthier , vice president at Amazon Pay , told PYMNTS in a recent interview that merchants working to prepare for retail’s new normal should start by addressing that. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”. Gauthier said.

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based Unattended Retail Can Boost Sales.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

Retail 172

Retail Online Study Meeting 172

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. To learn more about consumers’ changing payment needs and why merchants must invest in key payments innovations, read the Playbook’s Deep Dive.

Retail 174

Retail Payments Report Trends 174

PYMNTS

JUNE 16, 2017

When it comes to the ramifications for the retail industry, a Deloitte study found that 56 cents of every dollar spent in retail stores today is influenced by digital interactions. As such, it would behoove retailers to invest wisely in incorporating social media strategies into their overall marketing campaigns.

Study 119

Study Online social media Retail 119

PYMNTS

OCTOBER 8, 2020

A December 2019 study found that 70 percent of restaurant customers have used mobile devices to interact with restaurants, for example, although the nature of their interactions varies. As a retailer, you can say there's no practical purpose why a customer would be trying to log on to your network using a bot. Mobile Ordering.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

FEBRUARY 11, 2019

Intuit found through a study that, across the globe, as much as 61 percent of small businesses (SMBs) face difficulties when it comes to managing cash flow. Amazon, for its part, said that real-time offerings can provide “payments infrastructure to develop innovative products and services for businesses and consumers.”.

Study 203

Study Payments Google Survey 203

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Even worse, it’s having an impact on how quickly their innovations can get to market.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

Bank Innovation

MAY 2, 2018

Security and fraud risk remain the top priority for retail banks seeking to update their payments infrastructure, a study released this week by ACI WorldWide and Ovum found.

Security 150

Security Innovation Payments Study 150

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 179

Retail Case Study Customer Experience Technology 179