PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

Bank Innovation

AUGUST 17, 2017

Mobile wallets may be all the buzz, but debit cards were still the most popular of payment method in the U.S. According to the 2017 Debit Issuer Study released earlier this week, debit card transactions were at a record high in 2016, with 23.6 in 2016, according to a recent report by PULSE. transactions per […].

Cards 290

Cards Mobile Study Report 290

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based Unattended Retail Can Boost Sales.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Not surprisingly, to make consumers more comfortable shopping and checking out in their stores, retailers have rushed to enable a “ contactless ” payment experience. Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

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Cards Rhode Island Payments Online 212

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. To learn more about consumers’ changing payment needs and why merchants must invest in key payments innovations, read the Playbook’s Deep Dive.

Retail 174

Retail Payments Report Trends 174

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

APRIL 2, 2019

Good and accommodation merchants are not alone in pursuing innovations to keep competitive. higher than retail firms’ average of 33.5 Many merchants across all studied markets pursue innovation to remain competitive. Different merchant types placed higher emphasis on other innovations. and the 31.4 percent.

Innovation 144

Innovation System Analytics Study 144

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. The wall-mounted machine also has a 21-inch screen for consumer interaction, and comes ready to accept near-field communication (NFC) contactless and card payments.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem come from the world of QSRs.

Retail 163

Retail Security Google Survey 163

PYMNTS

DECEMBER 3, 2019

But a study from the National Restaurant Association found that just 18 percent of restaurants offer mobile ordering via their own apps, while 43 percent of consumers want such methods. Even so, innovators from third-party apps to restaurant chains themselves are offering mobile options that extend beyond delivery.

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. Around The New Merchant Business Models Ecosystem. About The Playbook.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

JULY 22, 2019

RHB in Malaysia is introducing fraud protection cards with mini screens on the back that auto-generate new card verification value (CVV) numbers, according to reports. An algorithm will generate the new number for the card. Also, most of it was done when the card wasn’t even present, with either stolen PIN numbers or CVV codes.

Fraud 108

Fraud Cards Security System 108

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments Innovation Leads the Way . Payments and banking products were pushed to the head of the digital-first line thanks to the pandemic, leading to the acceleration of contactless and card-not-present commerce.

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Study Cards Payments Innovation 205

PYMNTS

MARCH 2, 2020

Retailers often need additional coverage during peak holiday shopping periods, hospitals may need substitutes for nurses on paternity leave and construction companies might need to increase staff for sizable projects. Employees’ Payroll Card Opinions. The number of activated payroll cards in the U.S. rose from 3.1

Cards 130

Cards ATM United States Payments 130

PYMNTS

JANUARY 22, 2019

Financial Innovation Now (FIN) submitted a public letter in December, contending that the Fed was best-positioned to operate a ubiquitous, interoperable real-time payments network. Innovation, flexibility and agility helped drive WEX ’s acquisition of Discovery Benefits, Inc. All this, Today in Data. DBI) in 2018.

Data 167

Data Payments Innovation Study 167

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 11, 2020

Consumers are going digital and are finding the experience to be an upgrade, while the physical retail channel is becoming increasingly unsatisfying by a pretty wide margin. Herron said that means retail needs to catch up and start rethinking a model that is “definitely broken right now” when it comes to shopping in a physical store.

Retail 273

Retail Meeting Customer Experience Online 273

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that is bring new opportunities to retail. But challenges remains, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Among the latest developments from the retail side of the ecosystem comes from the world of QSRs.

Retail 109

Retail Google Survey Security 109

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study found that 55 percent of U.S. Another study found that 55 percent of U.S. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. In conjunction with the new initiative, Mastercard also released a study that discovered the overwhelming majority of individuals and business leaders (90 percent) feel data privacy is universally important. Biometrics in retail could be just the beginning.

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Prevention Innovation. That increasing risk is driving innovation, as PYMNTS has also documented.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

Fintech 193

Fintech Innovation Community Bank Study 193

PYMNTS

JANUARY 1, 2021

PYMNTS has tracked those changes every step of the way via exclusive research , Tracker reports and studies, starting on March 6, a full 10 days before the country – or large swaths of it – were locked down. Our shopper will use her card-on-file with her supermarket. How She Thinks About Timing Her Order.

Study 362

Study Survey Exercises Cards 362

Gonzobanker

OCTOBER 27, 2022

It’s time for innovative banks and credit unions to redesign checking — fast. In early October, the Federal Reserve finalized a rule, known as Regulation II (Debit Card Interchange Fees and Routing), that requires every debit card transaction to have access to two unaffiliated payment card networks.

Cards 78

Cards Fraud Regulation Trends 78

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

Payments Source

OCTOBER 25, 2016

Card Forum is the only event built exclusively for card and payment executives at the industry’s leading issuers, networks and retailers. The 2017 program features in-depth case studies and networking to ensure that you’re making the most of your time away from the office and coming back with actionable strategies.

Cards 60

Cards Case Study America Study 60

PYMNTS

MARCH 2, 2020

In today’s top payments news, Alibaba and Ant Financial created an app for the Chinese government to use to track people and their health status, and some AmEx salespeople reportedly misrepresented card rewards and feeds to boost card applications. Visa’s Former Innovation Chief, Jim McCarthy, To Begin Position As President At i2c.

Report 130

Report Payments Study Cards 130

PYMNTS

AUGUST 19, 2020

Consumers are accustomed to using digital payment methods to make retail purchases. They can easily pay using digital wallets, cards-on-file or a wide variety of digital payment options online or in store, and transactions are expected to be fast, seamless and simple. This is a far different experience for everyday business purchases.

Cards 233

Cards Exercises United States System 233

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. Merchants pay $3.13 per lost dollar on average, which marked an increase from $2.94

Technology 248

Technology User Experience Fraud Comparison 248

Chris Skinner

JULY 5, 2017

One of the first to be contactless and, more recently, one of the first to offer social retail banking. If nothing else, I love Turkey for their cheesy adverts: In this latest update BKM, the ACH for most of the retail banks, provides the story of Troy, the first and only national payments scheme of Turkey.

National 300

National Cards Innovation Payments 300

PYMNTS

DECEMBER 20, 2016

As documented in the December edition of the Unattended Retail Tracker™ , the results of a six-month long study conducted by USA Technologies show that just informing customers that a merchant or vendor accepts Apple Pay and other mobile wallets can boost overall sales by more than 36 percent. About the Tracker.

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Report Innovation Payments Apple 100