PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries?

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs).

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144

Study Mobile User Experience Innovation 144

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? Multi-cloud Optimized Networks: How will you achieve common operations, policy, visibility, and performance across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Barybin recently took up the position to head the cross-border payments technology company after the Bank of Lithuania halted SatchelPay operations earlier this year.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

PYMNTS

FEBRUARY 4, 2020

. “Many enterprises today have been unable to streamline their receivable processes, negatively impacting business operations and profitability,” said Genpact Chief Strategy Officer Katie Stein. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas.

Dallas 131

Dallas Texas User Experience Software 131

Bobsguide

MARCH 23, 2022

With the expertise delivered by senior guest speakers, attendees can expect to discover the strategies, tools, and processes powered by innovation and client-centric values to meet cross-generational needs and thrive in a digital age.

Conference 78

Conference Management Software User Experience 78

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Essam, Head of Corporate Operations at Banque Misr said, “We selected Finastra due to the efficiency of its solutions and the team’s commitment to our business.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

FEBRUARY 2, 2018

In the Lounge, guests will have the opportunity to try out a contactless payments experience featuring Diebold Nixdorf’s latest concepts — and some other innovations, too. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Bottomline is also updating the Paymode-X AP Automation solution to work more seamlessly with users’ back-office systems. .

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. And it may be an opportunity for alt-lenders to once again initiate an innovation boom.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

SEPTEMBER 30, 2020

Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

Report 230

Report Retail United States Online 230

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

DECEMBER 19, 2018

Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. According to Gemalto, fingerprint authentication is part of Intesa Sanpaolo’s digital transformation strategy. The cards don’t require a battery because they are powered by the terminal.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

DECEMBER 2, 2019

Other companies have seen their IPOs go bust, trading well below their offer prices even as they seek to change their chosen verticals, such as ride-hailing and food delivery, and notching top-line growth while operating losses seem to be on the long-term horizon. There’s a continuous need, too, for tech innovators to find distribution.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. Digital-First Banking Developments Around The World. About The Tracker.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

JANUARY 14, 2021

“We’ve lived through COVID with them … and our new platform is something that allows us to expand that end-to-end strategy.”. The company said that while retailers often come up with innovations , “bringing these ideas to in-store trials, iterating them quickly and rolling them out at scale takes years. Enter Elera.

System 189

System Retail US Data 189

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers. ” The Power of Data.

Fintech 187

Fintech Data Cards Innovation 187

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Setting up a new brand with unique value proposition and products designed to attract the target customer segments is a safer strategy. Key to designing great products is thinking like a retailer.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Environmental monitoring, control and optimization.

Community 109

Community User Experience Leadership Video 109

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. How user experience design (UXD) is empowering the first line of defense, and enabling the business to realize the value of “owning” risk.

User Experience 79

User Experience Compliance Risk Management Training 79

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. The latest version of FICO ® Decision Management Platform accelerates how business decisions are put into operation by coordinating and orchestrating the process.

Analytics 40

Analytics Management Innovation How To 40