PYMNTS

APRIL 28, 2017

According to a press release , uncovering the intelligence and insights of these consumer calls can help enterprise and mid-sized companies optimize media spend and sales operations, driving more high-quality calls to their businesses and creating the opportunity to successfully convert more of those callers into customers.

Analytics 134

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PYMNTS

APRIL 30, 2019

Late last year, for instance – on the two-year anniversary of Marketplace – the social media network operator rolled out price range suggestions and auto-categorization features to make it easier to sell things. Marketplace was certainly not the only area of focus at F8 on Tuesday.

social media 103

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PYMNTS

JULY 30, 2019

One of the biggest retail stories as we head into 2020 is how India is a battlefield of digital commerce, along with a hotbed of retail innovation. The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported. Amazon’s Moves.

Retail 108

Retail social media eBook Report 108

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. These striking designs paid for themselves in media exposure.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

MAY 14, 2018

It made a largely unreported acquisition of a firm called STARTEK earlier this year, and although it may sound like an acquisition more appropriate for Jeff Bezos’ Blue Origin space exploration firm, the business is a call center operator and engagement outsourcing specialist. Evine is getting ready to expand.

Los Angeles 139

Los Angeles social media New York Video 139

PYMNTS

SEPTEMBER 11, 2020

As reported by CNBC , the latest forays into “virtual” crowds extend a partnership that the NFL has had in place with Microsoft since 2013, where Microsoft Surface hardware is deployed to help run operations. In a way, it’s video conferencing in service of leisure, not business. But a total recreation is out of the picture, of course.

social media 168

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PYMNTS

APRIL 25, 2016

In an interview with Fortune , Nordstrom Director of Social Media Bryan Galipeau explained how the company’s latest pivot toward Snapchat promotional content has seen a boost in traffic for the retailer. The final video was seen 6.7 How did Nordstrom do? It’s a great storytelling platform,” Galipeau told Fortune.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

SEPTEMBER 3, 2019

But the NFL is making a big play for those fans and others via its newly announced partnership with TikTok , a popular social video app that has been growing rapidly and is now starting to focus on monetization and advertising. Not only that, but “the transitory nature of social media and its effect on the collective U.S.

social media 122

social media San Francisco Video National 122

FICO

MAY 15, 2023

With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As

Payments 52

Payments Video Customer Experience social media 52

Bank Innovation

APRIL 22, 2019

Neither video games nor dating nor shopping have a stronger pull, in terms of initial mobile app retention than financial apps, according to one report released by mobile app research firm Liftoff.

Mobile 186

Mobile Report Industry Video 186

PYMNTS

FEBRUARY 12, 2019

The company is betting on use of AI, neural networks and other learning technologies in development of popular video content to take contextual shopping experiences to the next level. However, while use of AI can help create contextual experiences, there’s still work to be done for improving consumer engagement.

Samsung 158

Samsung Video Report Strategy 158

PYMNTS

JANUARY 19, 2019

And classic films aren’t the only place where a flop can presage a hit: In fact, many of today’s favorite consumer innovations come care of a failed first iteration that was widely derided before it was praised. It was in defining and controlling its relationship to video game developers. For example…. The Tablet. The Miss .

Video 152

Video Los Angeles System United States 152

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Insights on Business

JANUARY 10, 2017

And Blockbuster, which in 2004 had about 60,000 employees and more than 8,000 stores, was in bankruptcy by 2010 because Netflix and other on-demand video providers figured out how to deliver a much more convenient and rewarding experience. And data can be structured in databases or unstructured in social media and video.

Customer Experience 87

Customer Experience social media Video Innovation 87

PYMNTS

JULY 5, 2017

With our technology, our innovation, our partners — 10 million small business sellers — they can compete with Microsoft and IBM. China’s Google Home equivalent Xiaoyu Zaijia (“little fish”) rolled out in January from Baidu, which operates China’s dominant search engine. In Other News….

Google 108

Google social media Apple Report 108

Celent Banking

DECEMBER 15, 2015

Long before the Simples, GoBanks, Movens or Hello Banks of the world sought to capitalize on the shift in consumer behavior, there was mBank – serving customers where they want, when they want and through an innovative direct approach that, in its day, was one of the first of its kind. Video banking inspired by Skype and Google Hangouts.

Branding 100

Branding Retail social media Video 100

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

NOVEMBER 12, 2019

In Latin America, Colombia is a bright spot for innovation and growth within the small business ecosystem. We have an analysis about their psychometric, their willingness to pay, their behavior on social media,” he said. An Oxford Business Group report on the nation pointed to an estimated 2.5

Lending 102

Lending Analysis America Strategy 102

PYMNTS

NOVEMBER 21, 2017

Opt Outside is not a new innovation in anti-retail retail. In 2015, REI kicked off their annual protest against Black Friday excess and managed to take the social media world by storm with a very counterintuitive promotion for the holiday season. Why did we make this decision? Why did we take this action?

Retail 103

Retail social media Video Community 103

NCR

OCTOBER 16, 2017

A recent tweet from Metro Bank highlighting their drive-up ATMs received the highest level of consumer interaction of all their recent social media activity, with quotes of “how cool is that”, “amazing” and “brilliant – that is what you call thinking out of the box” Why drive-ups could be set for growth.

ATM 75

ATM Regional social media Metro 75

Insights on Business

MARCH 6, 2019

Tech like video cameras can assure you your child has made it home from school, while apps can let you know your child’s location or notify you if they’re speeding while driving, or can even tell you how much time they’re spending on social media. Moving towards holistic surveillance today.

San Francisco 93

San Francisco social media Technology Meeting 93

FICO

AUGUST 3, 2022

Innovative Customer Communications for Fraud. FICO’s Tanya Baker was on hand with her presentation Fraud Analytics Innovation – Sophisticated Tools for Challenging Times to talk customers through FICO’s analytical innovations that tackle scams, including the FICO machine learning model for scam detection.

Fraud 52

Fraud Analytics Trends Innovation 52

PYMNTS

OCTOBER 4, 2019

Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social-media-like way. The company also offers workout videos that users can access via their mobile devices. That helps those smaller operators, too.

Innovation 190

Innovation Community social media Operations 190

PYMNTS

OCTOBER 13, 2017

“As new technology advances bring innovation, we need to be careful that the impact of this is progressive and does not create barriers…”. The first 3,000 of those new moderators were announced last spring, in the days and weeks that followed a rash of suicides that were posted on the social media site. “If

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CB Insights

MARCH 19, 2019

5G technology could help production operations in the manufacturing industry become more flexible and efficient, while enhancing safety and lowering costs to maintain. Samsung and AT&T have partnered to create the United States’ first manufacturing-focused 5G “ Innovation Zone ” in Austin, Texas. We dig in below.

Industry 78

Industry Video Mobile Technology 78

PYMNTS

JULY 27, 2016

The blockchain allows us to create a cohesive layer that brings all these loyalty programs together to operate in different ways and create more value overall. When I use my cellphone, I am unaware of what is allowing me to send videos or post comments on social media. GS: Consumers don’t have to do anything.

blockchain 100

blockchain Bitcoin social media Technology 100

PYMNTS

JUNE 17, 2016

We were thrilled to report that the health of those businesses that line the side streets and main streets of Any Town, USA are not only healthy and growing but making the local economies in which they operate healthy, too. Operating a business in a profitable manner — what a quaint idea. And, that’s not all the good news.

Apple 100

Apple Maine Retail Course 100

NCR

SEPTEMBER 19, 2017

But consider how marketers felt when the Internet first became a thing, or email, or social media. It’s not as easy to send money or the title of a car or rights to a song as it is to send email, text, or a video file. Social media platforms like Steem will allow users to earn attention and get rewarded for participation.

blockchain 45

blockchain Marketing social media Bitcoin 45

William Mills

MAY 11, 2016

01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. DigiByte is looking at video games, and have created a “gaming wallet” based on blockchain tech. ^SR. Based in Hong Kong; showing integration with free to play video games. Personalized video content on a mass scale. Check it out on our YouTube!

Video 40

Video Lending social media Analytics 40

Bank Innovation

MARCH 24, 2016

Y Combinator’s Winter 2016 Demo Days just wrapped up, with 159 startups taking the stage and making their play for funding. Just under 10% of the companies — 15 to be exact — were fintech-related. This is about average for a YC incubator class, with the 26% from Summer 2015 being an Read More.

Fintech 150

Fintech Meeting Company social media 150

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Not just for video games… okay, you have my attention. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. David Carr (Innovation Manager). The account has a tie into social media and sharing.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 11, 2017

That’s not the only strategy the social media giant plans to deploy, though. It has recently started processing charitable donations, extended an olive branch to record labels and is apparently looking for office space in China where it can work on its Building 8 hardware innovation projects. Music To Video-Makers’ Ears.

Strategy 128

Strategy Video social media New York 128

William Mills

SEPTEMBER 9, 2016

Auto-financing is ripe for innovation. Social media is a special challenge since social media was not created with compliance in mind. I can see how some other social media channels may be more prevalent and important in the U.S. 10:50 am Moonraft Innovation Labs – [link] – @moonraft.

social media 40

social media ATM Mobile Customer Experience 40

Insights on Business

FEBRUARY 3, 2019

Supported by innovative technologies and processes, this collaboration between humans and machines further enhances the strengths of the organizations that embrace it. Trustmark, a leading US bank with 220 branches, faced critical challenges in its commercial and consumer loan operations. Watch the video. IBMFintech Twitter.

Customer Experience 157

Customer Experience social media Case Study Video 157

CB Insights

OCTOBER 29, 2018

The Sad State of Corporate Innovation. See how corporates are failing when it comes to innovation. Download the free 31-page State of Innovation report. While Google excelled in building software, it lagged behind in hardware and product innovation. Microsoft and Nokia. Date: April 25, 2014. Price: $7.9B. Amount: $1.4B.

Google 76

Google Software Innovation Company 76

Fintech Labs Insights

JANUARY 27, 2016

Whether using instant video, voice, co-browsing or a combination, the platform is an enterprise-calibre, FINRA- and SEC-compliant solution increasing engagement. “Even email and social media posts are more traditional, turn-based ways of communicating.” “All browsers, all operating systems.”

Customer Experience 12

Customer Experience Online New York City Video 12

CB Insights

MARCH 27, 2019

Facebook, for example, disclosed that an unprecedented data breach in September 2018 exposed the social media accounts of up to 90M users — including login credentials — effectively compromising access to any site that lets users log in with their Facebook account. But the company is not alone. The Controversies.

Google 76

Google Apple Security Data 76