PYMNTS

SEPTEMBER 3, 2020

The pandemic has accelerated a preexisting trend in the restaurant industry in which QSRs — driven by doing more business with digitally savvy millennials and Generation Z consumers — have sought to personalize their interactions.

Management 130

Management System Millennials Study 130

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk. Take Target, for instance. Gen Z Trends.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

FEBRUARY 20, 2020

Yet, what if these companies extended their presence into banking by offering accounts that improved the way consumers use and manage their credit cards and debit accounts? For the Building A Better App: Banks And The Innovation Imperative Report , a collaboration with Ondot , PYMNTS surveyed more than 3,000 U.S. In fact, 24.3

Cards 146

Cards Data Management Mobile 146

Abrigo

SEPTEMBER 2, 2020

Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. These findings are true among all generations surveyed. These findings are true among all generations surveyed. Credit Risk Management. SBA Lending.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

SEPTEMBER 18, 2018

The changes that tech-savvy workers have imposed on their employers’ travel and expense (T&E) policies and strategies go beyond adoption of expense management FinTech solutions, too. The Pew Research Center found millennials are already the largest generation group in the U.S. They are digital,” said Bogaert.

Millennials 138

Millennials Management Technology Innovation 138

PYMNTS

SEPTEMBER 29, 2020

Fifty percent of businesses say manual processes, sluggish payments and high operating costs have made managing accounts receivable departments nerve-wracking over the last six months. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. consumers will do.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

Abrigo

SEPTEMBER 2, 2020

Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. These findings are true among all generations surveyed. These findings are true among all generations surveyed. Credit Risk Management. SBA Lending.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

NOVEMBER 6, 2020

Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. NEW DATA: Five Payments Innovations for Winning the Digital-First Shopper. Data Analytics Changes the Working Capital Management Paradigm. Trackers and Reports.

Online 148

Online Payments Millennials Apple 148

PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management.

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

Bank Innovation

JUNE 20, 2017

Those personal finance management apps work after all: An increasing number of consumers are putting their money away for the future. Only about a quarter of consumers can’t cover an emergency expense, according to a survey released yesterday by Bankrate.

Survey 303

Survey Management Millennials 303

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MARCH 13, 2017

Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults. Some millennial-focused banking solutions include financial tools to help users manage their money and meet their financial goals. In the U.K., In the U.K.,

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

JANUARY 14, 2021

Delivery done right meets a consumer’s needs including around delivery time — with Walmart’s partnership with HomeValet described by Ward as “one of many solutions we’re testing” to make people’s lives “more manageable.”. Participants will get their Walmart items delivered directly into the HomeValet smart box placed outside their home.

Meeting 165

Meeting Arkansas Retail Millennials 165

PYMNTS

NOVEMBER 21, 2017

They’re a result of the Competition and Markets Authority (CMA) inquiry, which found a serious lack of innovation in the nation’s banking sector — especially when it comes to small- and medium-sized business (SMB) services. A separate survey conducted by U.K. As the U.K.

Fintech 115

Fintech Millennials Meeting Innovation 115

PYMNTS

DECEMBER 4, 2018

As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. The Millennials Cometh. We are talking here, of course, about millennials.

Payments 191

Payments Millennials Cards Course 191

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

JULY 18, 2016

However, when it comes to embracing innovation, some companies are hesitant to put adoption of technology at the top of their to-do lists. 90% of CFOs rely on their relationships with the bank when seeking advice on short-term investments, found the 2016 AFP Liquidity Survey , underwritten by State Street Global Advisors.

Survey 100

Survey Technology Management Millennials 100

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

Tefkin

JUNE 3, 2014

While other sectors attract more mainstream press attention (payment, retail banking), the asset management industry is also deeply affected by “software eating the world” Asset Class Competition. Traditional asset management companies are increasingly facing competition on both sides of the performance scale.

Industry 42

Industry Management Innovation Analysis 42

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

NOVEMBER 16, 2017

Mary’s chief operating officer, Ken Senus, about how the credit union has evolved since it was founded and why, perhaps counterintuitively, its age is an appealing factor for millennial members. From Mill Workers to Millennials. Older credit unions that have managed to stay in business for many years, including St.

Millennials 101

Millennials US New Hampshire Resources 101

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

PYMNTS

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 100

Compliance Leadership Training Innovation 100

PYMNTS

OCTOBER 20, 2020

The new report How We Will Pay 2020: Home As The Consumer’s Commerce Command Center report, a PYMNTS and Visa collaboration, surveyed nearly 10,000 U.S. We learn that the creative innovation that’s capturing people’s imaginations more than anything now is the mighty spoken word. percent bought new retail product brands.”.

Maine 221

Maine Retail Branding Study 221

PYMNTS

APRIL 5, 2018

The most recent PYMNTS’ Gig Economy Index , for example, found that 51 percent of gig workers surveyed in the fourth quarter of 2017 reported being paid within one week of rendering their services. The survey was conducted in November and December of 2017 and included 22 FIs that represent 78 percent of the ACH Network origination volume.

Tools 108

Tools Survey Payments Examples 108

Banking 2020

MAY 15, 2015

Articles via Credit Union Times, Bank Innovation, American Banker, The Financial Brand. Millennnials not afraid to dump their banks: According to a recent Accenture survey, nearly 1 in 5 millennials said they switched from their primary bank in the past 12 months. The disappearing check: how long until the end? No loyalty?

Millennials 40

Millennials Survey Branding Innovation 40

PYMNTS

OCTOBER 11, 2018

To serve millennials and other consumers, Wells Fargo launched a mobile banking app called Greenhouse by Wells Fargo last year. The app, which was announced in November, includes tools to help consumers manage their money and see where they stand financially.

Payments 150

Payments Mobile Tools Cards 150

PYMNTS

JUNE 22, 2016

According to a new survey from Bank of America , released on Tuesday (June 21), less than one in five (17 percent) adults believe they are on their mobile phone too much, while more than half (56 percent) believe other people are guilty of overuse. The data shows there is an ever-growing daily dependence on mobile devices.

America 101

America Payments Mobile Survey 101

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Everyone from the c-suite downwards needs to be involved in the conversation about open banking. The bottom line? Take a closer look.

social media 151

social media Millennials Online Fraud 151

PYMNTS

NOVEMBER 16, 2020

Across generations, PYMNTS’ research found that 40 percent each of Gen Zs, millennials and bridge millennials (respondents born between 1979 and 1988) say that they either won’t or likely won’t get the vaccine, 25 percent more than those who say they very likely or likely will. The remainder were somewhat likely. Whatever works.

Study 270

Study Retail Millennials Conference 270

PYMNTS

MAY 12, 2020

Consumers are paying with credit and debit cards more than ever before, and they are increasingly looking to their smartphones to gain greater control over how they spend and manage their money. This series, based on a survey of 3,000 cardholding U.S.

Regional 241

Regional National Cards Mobile 241