PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

DECEMBER 24, 2018

In my career to date working for innovative fintechs – including my current role at Finastra – I have had great opportunities to create, build and structure high-performing teams, and have enjoyed every minute of it. One of the main lessons learned is that what really makes teams work is having not just the best […].

Innovation 170

Innovation Maine Fintech Operations 170

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

DECEMBER 17, 2020

Main Street businesses are optimistic about their longer-term survival — meaning that they believe their businesses will be around two years from now. That’s important, given the fact that Main Street SMBs are responsible for driving a significant portion of the economy, employing roughly 40 percent of the workforce.

Maine 117

Maine Philadelphia Online US 117

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

MAY 1, 2019

Accounts payable operations are essential to ensuring that payments to a firm’s partners and suppliers are processed and delivered on time. Yet these firms were considerably more likely to embrace innovation. Additionally, a significant share of invoices (43.8 percent) arrive via snail mail. A significant share of firms, 71.1

Innovation 202

Innovation Survey Operations Report 202

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. Robot Efforts. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

DECEMBER 31, 2020

Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

OCTOBER 23, 2017

When IT Becomes a Drag on Innovation. FIs want to innovate – 97 percent of banks and credit unions surveyed told PYMNTS they have focused on innovation over the past three years. Thirty-six percent of FIs say their existing IT infrastructures made payments innovation hard or very hard. So, what’s stopping them?

Innovation 131

Innovation Trends Survey Maine 131

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries?

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

APRIL 2, 2019

Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. But not all innovation labs or tech hubs give rise to seamless tech progression. New Efforts. Lab Changes.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. That’s our No.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Woe to any QSR operation that ignores that lesson. More details about QSR digital and mobile innovative efforts are coming soon enough. Customer Patience.

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But, Lynch noted, it is still a starting point. For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

MARCH 12, 2020

The company also set up a multi-million-dollar subsidy program to reduce operating costs and capital risks for their merchants, in an effort to help them get back to work safely and efficiently. An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same.

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Fellow fast food chain KFC , meanwhile, is adding automation to its kitchen operations in the United Kingdom and Ireland.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JULY 18, 2019

Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer data, they risk being left behind as financial institutions continue to adopt innovative digital technologies to please the modern consumer. Investment Trends. Among the most significant findings?

Innovation 124

Innovation Data Cards Maine 124

PYMNTS

OCTOBER 23, 2019

Beacons are small, battery-operated wireless devices that transmit Bluetooth signals to nearby smartphones,” explains another recent report. “In In a retail manufacturing, the main focus is to attract the attention of consumers at that moment and in that place which can most affect their decision to buy. Related Innovation.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Woe to any QSR operation that ignores that lesson. More details about QSR digital and mobile innovative efforts are coming soon enough. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Woe to any QSR operation that ignores that lesson. More details about QSR digital and mobile innovative efforts are coming soon enough. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

Cisco

AUGUST 11, 2020

The first half of 2020 has demonstrated the remarkable adaptability of the financial services industry in the face of simultaneous disruption to economic, operational, and customer behavior conditions. The post Cisco’s Connected Experiences: Helping Financial Institutions Achieve Sustainable Innovation appeared first on Cisco Blogs.

Innovation 123

Innovation Customer Experience Survey Meeting 123

Bank Innovation

AUGUST 24, 2018

billion in assets and operates mainly in Asia, Africa, and the Middle East, announced in June that it would begin work on developing a disruptive new business model for the Hong […]. Standard Chartered, headquartered in London, is expanding its global digital footprint from Hong Kong to the west coast of Africa.

Maine 253

Maine Marketing Operations Online 253

PYMNTS

APRIL 13, 2020

Aquilina previously spent almost eight years working in commercial card products at Mastercard prior to joining the Portland, Maine-based WEX. As part of a new strategy aimed at innovation, WEX is developing “cloud-native solutions on a microservices-based architecture” as a way to improve payment speed and efficiency, the company said.

Payments 239

Payments Portland Strategy Innovation 239

PYMNTS

JULY 27, 2020

Our surveys found that like most consumers and businesses, Main Street SMB owners thought in March that the lockdowns would last two or maybe three months tops. The PYMNTS study found that sluggish sales figures have cut cash flow for Main Street SMBs hard as the pandemic grinds on. But even then, 58.4 percent of U.S. Cash Flow Woes.

Maine 234

Maine Payments Study Survey 234

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

APRIL 4, 2019

But with new restaurants also come new or expanded digital initiatives – part of the overall trend, documented by PYMNTS research, of QSRs getting smarter about eCommerce and mobile tech, even as restaurant managers and customers often have differing views about which service and payments innovations work best. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

NOVEMBER 12, 2018

Once consumers reach the app’s main screen, they can find photos of the product that is up for sale that day, along with options for colors and sizes, and make a purchase, if they so choose. And payment innovators are taking note, with Samsung Pay bringing new shopping and rewards features to its mobile payment service.

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

JUNE 21, 2019

and Portland, Maine. According to the newspaper, those new hotels “will join a smattering of hotels already operating around the world under names more associated with fashion, jewelry, crystal or home goods, including Armani, Versace, Bulgari, Baccarat, Ikea, Muji and Shinola.”. Unattended Retail.

Retail 116

Retail Innovation Los Angeles Indianapolis 116

PYMNTS

MARCH 24, 2020

Determining a company’s main motivation is especially important since the lines between payments monetization and customer experience continue to blur. Uber, after all, may have dozens of people staffing the payments side of the operations, but smaller firms simply do not have comparable resources.

Innovation 141

Innovation Payments Software Customer Experience 141

Celent Banking

JANUARY 22, 2015

Peer to Peer (P2P) lending is one of those situations and banks have started to experiment with it, taking P2P lending to main street. For example in Argentina it was the first P2P lender to operate with the approval of the regulator, under a trust structure where Afluenta administers the trust and the money is out of its estate.

Maine 100

Maine Lending Regulation Risk Management 100

PYMNTS

JUNE 1, 2020

With curfews descending on some American cities due to violent clashes between law enforcement and protesters, Uber , Lyft and DoorDash have ceased operations during the curfew hours, CNBC reports. Now, Uber has suspended its operations in Los Angeles, Oakland, San Francisco and parts of Minneapolis during the curfew hours for the time being.

Los Angeles 163

Los Angeles Minneapolis San Francisco Oakland 163