PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

Chris Skinner

JUNE 25, 2017

This week’s main blog headlines are … Build or Buy or Build and Die? After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?”

Millennials 164

Millennials ATM Maine Fintech 164

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

AUGUST 14, 2017

In 2015, the tech media was gaga over Snap and its ability to corral the so-called most valuable eyeballs in media: the millennial. It’s an inspiring story — and one that gets many an innovator out of bed to fight the good startup fight, even in the face of insurmountable odds. What a difference two years makes. Investors put $2.65

Innovation 109

Innovation Online Google Millennials 109

Abrigo

MAY 5, 2022

Main Street Banking: A Podcast for Community Bankers 8. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195

Community Lending Maine Resources 195

PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. This consumer group takes more trips than other generations, but takes longer to plan those trips as well.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. To learn more about how FIs can optimize their customer service operations, download the report.

Cards 216

Cards Data Millennials Report 216

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Another factor in all of this is the rise of FinTechs, often backed by favorable regulatory headwinds designed to promote more innovation in payments, including the sharing of data with legacy FIs.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

OCTOBER 21, 2019

21), the latest commerce operator to be on the verge of extinction in this age of digital and mobile. though they also operate under such brands as Motherhood Maternity and Pea in the Pod stores. Retail chain Destination Maternity reportedly filed for bankruptcy on Monday (Oct. The company owns 458 stores in the U.S., Larger Trends.

Trends 101

Trends Retail social media Online 101

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. How FashionPass is Innovating Clothing Rentals. About the Playbook.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

FEBRUARY 18, 2020

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

JULY 4, 2019

Those are all lessons that apply to the world in which Awayco operates, where consumers are “mobile-first,” Silverman said. A bevy of startups is targeting millennials around the world, offering services such as amusement park tickets, cooking classes, walking tours and more, focusing mainly on the growing Asian travel market.

Trends 144

Trends Industry Mobile Millennials 144

PYMNTS

AUGUST 1, 2019

In that sense it might be hard to pick them out as innovative as first glance. I really think the genesis of that is coming from millennials. And millennials are a very interesting group to watch. The first is its unusual wedge shape and hectagonal architecture in its main lobby. In many locations outside the U.S.

Washington 109

Washington New York Millennials United States 109

PYMNTS

SEPTEMBER 30, 2019

We here at PYMNTS will leave it to others to hash out the truths of that view, but here is one thing we know: All that stuff is creating a tremendous opportunity for self-storage operators, especially those who know how to get the attention of younger consumers. Get ready for more movement, innovation and disruption in this space.

Policies 117

Policies Millennials Industry Operations 117

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

MAY 2, 2018

Millennials love to share. They are proportionally comfortable using gig economy services that provide these things, with about a third of millennials working some sort of gig position themselves. The two-sided marketplace operates in 200 locations across the U.S. Babierge CEO Fran Maier calls it “Airbnb for baby gear.”.

Millennials 144

Millennials Training Miami Leadership 144

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. That’s why Hostelz.com no longer accepts them, according to Owner and Founder David Orr.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

JULY 6, 2018

Marketplaces such as Glamping Hub see that glamping is popular with two segments in particular: baby boomers and millennials. Another segment, millennials, are looking for unique destinations that can lend themselves to Instagram and other social media channels. The Great Outdoors.

Millennials 100

Millennials social media Comparison Maine 100

PYMNTS

FEBRUARY 19, 2020

Trade shows, corporate board meetings and business fundraisers are important parts of companies’ operations, but are difficult to pull off. B2B sellers know they must offer eCommerce sales channels if they want to appeal to today’s corporate buyers — many of whom are millennials. Deep Dive: Keeping Online B2B Shopping Safe And Simple.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. The year is 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JANUARY 25, 2021

It is the juxtaposition of social networking and entertainment and sports all combined,” said Glen Calvert , chief operating officer of Fnatic , a London-based eSports outfit that hires professional gamers, runs tournaments and sells branded gaming apparel and gear. It's not just a video game. Originally, it was like, ‘What is this?

Video 197

Video Branding Comparison Industry 197

PYMNTS

JANUARY 8, 2020

Sustainable commerce is having a moment — well, two or three of them given how millennials and even younger consumers champion the trend — and that applies to food waste and commerce involving meat and plants. The company makes its money via a per-pound fee for its drying services, he said.

Trends 131

Trends Maine Technology Capital 131

PYMNTS

OCTOBER 9, 2019

Payments and other forms of innovation and disruption are taking place as the gig lifestyle spreads across the world and seeps ever further into the daily lives of consumers while becoming more critical to business. Among the main challenges? The reliance on cash in many of the markets served by UReed, Alhassan said.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

APRIL 13, 2019

The main complaint about Amazon ’s retail horoscopes is that they were a bit boring and generic. And then there are the businesses where astrology is not a side offering – it’s the entire core of the operation. Texting is the language of millennials and younger people today, so we really wanted to harness that,” he said.

Millennials 136

Millennials Retail New York City Branding 136

PYMNTS

JUNE 25, 2019

Look no further than an India-based hotel operation called Oyo for further evidence of that. The rise of Oyo comes amid other innovations and disruptions in the world of online travel. Not only that, but eCommerce innovators are taking new approaches to hotel reservations. Retail Influences.

Online 100

Online Retail Capital Marketing 100

PYMNTS

FEBRUARY 20, 2019

Chime plans to use Pinch’s background in credit building and management to offer its largely millennial user base the tools to help improve their credit scores and plan for major purchases. Challenger banks are not only delivering an innovative and smartphone-first approach to financial services. In the U.S.

Digital Banking 155

Digital Banking Millennials America Lending 155

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences. go there to shop.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 31, 2017

. -48% of SMEs considering switching banks cite a lack of products and services as their main reason — a key statistic, analysts said, because it suggests small businesses are concerned about more than rejected loan applications and high fees.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

AUGUST 21, 2017

The “innovative” solution for apartment residents thus far has been a combination of 2/3-sized versions of most household furniture married to some very creatively conceived shelving. There are a variety of ways to operate it, but one favored method is commanding Ori through Amazon’s Alexa.

New York City 105

New York City New York Millennials Miami 105

PYMNTS

JULY 15, 2016

These products are, in fact, the underpinning for pure play digital banking services offered by innovators like Chime or Green Dot. And for some consumers, especially millennials, that’s just not their choice.” Who Uses Prepaid Anyway? “The lines become very blurry,” Fauss told Webster.

Cards 100

Cards Millennials Regulation Cyber Security 100

NCR

AUGUST 1, 2017

The rise of the Millennials is creating a revolution in the economy. Security is one of the main concerns of online banking, and automated systems are prone to hacking unless properly secured. Although there is a lot of exciting innovation underway , banks have a long way to go in adopting state of the art technology.

Big Data 111

Big Data Data Fraud System 111

PYMNTS

DECEMBER 20, 2019

In a feature story , PYMNTS spoke with Eric Lorenz, vice president of finance operations for Priceline, about how the company leverages artificial intelligence (AI) to promote seamlessness as well as security. Millennials Make Big Push For B2B Personalization. Caribou Coffee New Mobile App Uses Tech For Loyalty And Payments.

Fraud 100

Fraud Trends Payments Retail 100

PYMNTS

JUNE 1, 2020

Many Main Street SMBs, local restaurants and designer boutiques are doing it for the first time. And that will become this salon’s standard operating procedure going forward. PYMNTS just completed the 10 th in our series of studies of consumers and Main Street SMBs on the impact of the pandemic on consumer and business behavior.

Cards 147

Cards Study Maine Payments 147

NCR

OCTOBER 5, 2016

Less than a third (32 per cent) of people said they would consider using a bank that had no physical branches as their main financial services provider. The winning FI’s will be those that harness the most innovative technology, to deliver the most basic of services, as the customer wants it to be. Striking a balance.

Customer Experience 100

Customer Experience ATM Strategy Millennials 100

PYMNTS

DECEMBER 4, 2019

He also said travel operators and OTAs — both of them vying for more control of travel consumers and the revenue they produce — have to get creative with payment methods and options, even if that means just offering installment plans. For OTAs and tour operators, taking payment up front is one thing.

Leadership 131

Leadership Industry Google Groups 131