PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. And this has a significant impact to the user base as well, as more information is needed.”.

Online 153

Online Security Course Mobile 153

PYMNTS

JULY 15, 2020

According to the release, the new search engine will now include better controls for filtering hotels, with new ways to search, including maps and lists, utilizing multiple sources to glean hotel information and removing duplicates. That allows corporate managers to better see and control travel spending, according to the companies.

User Experience 134

User Experience Tools Management Innovation 134

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

OCTOBER 5, 2020

Businesses and banks will begin using the platform by focusing on the Letter of Credit (LC) process, which the organization said is a longstanding, pivotal payment method with “one of the worst user experiences,” according to the announcement. Ant, which runs the Alipay mobile payment app, debuted Trusple in Shanghai on Sept.

User Experience 188

User Experience Groups blockchain Online 188

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

Fraud 201

Fraud Risk Management Security Cards 201

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

JULY 1, 2020

“Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms.

System 268

System Digital Banking Tools User Experience 268

FICO

AUGUST 27, 2020

With the COVID-19 lockdown wiping out many face-to-face interactions, it’s hardly surprising that more of what we do has naturally moved online. For the consumer, online shopping has become the norm, but so too has opening accounts digitally; even if you look at financial accounts where many would say there is a higher risk of loss.

Management 52

Management Fraud Security Examples 52

South State Correspondent

AUGUST 31, 2022

There is also typically an “enrichment” layer to many of these applications where information can be appended. The advantage of using AI for document management in banking is threefold. By combining document intelligence with workflow automation, banks can take giant strides in automating certain tasks like vendor management.

Training 448

Training Data Examples Taxes 448

PYMNTS

JUNE 9, 2020

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. The Importance Of Data.

Data 151

Data Security Online User Experience 151

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online. Enfuce Tackles Fraud In Open Banking.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. The information collected enables merchants and issuers to make near real-time authorization decisions.

Security 100

Security User Experience Fraud Online 100

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

JULY 16, 2020

Business professionals are seeking to purchase goods and services via the same workflows and interfaces they use in their personal lives, and a focus on user experience can be valuable in the B2B space. We’re used to that digital transaction, paying online, and having our orders be shipped. Driving Digitization.

Strategy 148

Strategy Resources Online Payments 148

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy. About the Payments And The Platform Economy Playbook.

Millennials 165

Millennials Trends Meeting social media 165

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. For more information, watch this webinar: #2. Moving to the cloud is the best, fastest, and most reliable way to make sure critical information remains available whenever and wherever it is needed, without delay. How Do You Improve Supply Chain Resiliency?

Management 52

Management Analytics Strategy Data 52

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

DECEMBER 13, 2018

CUs are also actively communicating with law enforcement agencies, keeping regulators informed about suspicious activity, while receiving tips on noticeable trends that these same agencies are eyeing. Many members first engage with their CU through its website or other online portal. Add it all up, and that can be a lot to handle.

Regulation 135

Regulation South Dakota ATM New York City 135

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. At the same time, Mastercard is making sure the user has an optimal experience, coupled with confidence, as they buy online.

Cards 150

Cards Security Online Branding 150

PYMNTS

DECEMBER 10, 2020

This has often entailed doing away with paper-based payments in favor of cloud-enabled AP and AR solutions that professionals can access from their laptops, computers, mobile devices and tablets to process expenses online. .

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. As Pangam remarked, banks were not caught entirely flat-footed, having already made efforts to bring more services and products online before the pandemic hit.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

JULY 19, 2017

Today’s corporate travel and expense management market is all about consolidation and collaboration. This trend reached a new peak with news that K1 Investment Management is investing $125 million to combine Certify, Nexonia, ExpenseWatch and Tallie under one roof. The real question is that the traveler’s adoption level of that is.”.

Industry 108

Industry Policies Management User Experience 108

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market. Deep Dive: How AI Could Change the C U Landscape.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Perficient

AUGUST 20, 2020

The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. SEO is a complex space to understand as Google does not share information on how its algorithms work. However, there are ways to get detailed information on what keywords play the largest role in your competitor’s SEO program.

Google 452

Google Examples Trends Tools 452

PYMNTS

MARCH 17, 2020

“When I think back to the feedback that we had from our prior digital experience, we got a lot of comments from our guests, our crew members in the restaurants and from our franchisees,” he explained. What we heard was that our existing app was overly complex, and [that] the user experience was not very intuitive.

Mobile 168

Mobile System Online Data 168

Perficient

OCTOBER 8, 2020

Hub is a logical/physical space where everyone comes searches content, deciphers information, looks for viable information, lineage etc. The core of Teams in the backend is SharePoint Online. With that in mind for establishing a good change/revision management with Power BI models this capability was enabled. pbix) files.

Analytics 579

Analytics Management Data Security 579

PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

Gonzobanker

JANUARY 17, 2020

While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. Operationally, these M&A-birthed regionals are a mess that will require years of process improvement and streamlined automation to achieve the customer experience levels necessary to stay independent.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. Maybe all of the above, and maybe all at once. What Big Tech Needs to Do.

Digital Banking 160

Digital Banking UX Online Innovation 160