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Improving Debt Collections – It’s More Than Just Technology…

Perficient

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing to omni-channel technology, process improvements, and best practices. Through our work, we’ve found that other opportunities exist…beyond technology. We call it Workforce Optimization. Case Study.

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Spreedly Adds Banking Exec As Chief Information Security Officer

PYMNTS

Spreedly , which works in accelerating global commerce via a secure, flexible platform for any payment type, has announced Christopher Hudel as chief information security officer (CISO), according to a press release. Hudel’s role will be to help boost cyber protection for customers.

Security 221
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Amidst a Global Crisis, Cloud Technology Trends for 2021 Emerge

Perficient

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind.

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Trends Shaping the Insurance Industry in 2024

Perficient

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221
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How Nearshore Software Development is Helping Healthcare Companies Innovate

Perficient

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294
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Why banking technology makes sense – recession or not

Abrigo

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

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Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.