PYMNTS

APRIL 7, 2020

The 2020 Association for Financial Professionals (AFP) Payments Fraud and Control Survey underwritten by JPMorgan found that business email compromise (BEC) was the most noted origin of tried or actual fraud incidents in 2019, according to an announcement.

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PYMNTS

OCTOBER 22, 2020

That’s the hot take from a qualitative and quantitative retail survey from a company that specializes in moving SMBs (small and medium-sized businesses) and even VSBs (very small businesses) into the digital-first economy. He was surprised about the attitude and planning around physical stores.

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PYMNTS

OCTOBER 12, 2020

Consumers were in many ways forced to figure out how to use digital wallets for their everyday needs, such as grocery or food delivery,” Mao said. “QR Mao said Blackhawk’s data found that 82 percent of those surveyed responded that the digital wallet has made their recent shopping experiences much easier.

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PYMNTS

JUNE 4, 2020

More than half of college students say they can’t afford tuition, as the coronavirus crisis has taken a toll on many families’ ability to pay for school, according to a survey by OneClass. The poll quizzed more than 10,000 freshmen, sophomores and juniors from more than 200 colleges and universities nationwide, CNBC reported. .

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Perficient

AUGUST 30, 2020

You might also use site surveys or other market research to learn more about your persona. You can build this understanding through interviews with patients – or staff members, such as clinic coordinators, who work closely with patients and engage in non-clinical conversations with patients. Research the healthcare journey.

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Payments Dive

FEBRUARY 11, 2020

A survey of U.S. consumers indicated that 86% of bank account holders expect a seamless experience across channels and devices when conducting banking activities.

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Independent Banker

FEBRUARY 28, 2022

These community bankers share how they collect positive reviews, and how to respond to negative ones. Your digital footprint outside of your own properties is increasingly how decisions are made,” says Rob Birgfeld, executive vice president and chief marketing officer for ICBA. How to respond to negative reviews.

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Realwired Appraisal Management Blog

JULY 5, 2023

More than 50% of chief appraisers, reviewers and commercial appraisers from my informal survey thought report quality declined in the past 10 years. They say appraising is an art. But just like art, there’s amazing work and “meh” work. Some appraisers rely on external reviewers to fix their art. Houston, we have a problem.

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Gonzobanker

SEPTEMBER 14, 2023

Just this week, Finovate host Greg Palmer surveyed the event’s audience on what the biggest challenges of digital transformation projects were for incumbents, according to Fintech Futures. They’ll offer more ideas on how to differentiate your bank, among other things. The results? So what : Yes, it’s hard to try something new.

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FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

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Jack Henry

FEBRUARY 3, 2022

More than 50% of consumers surveyed in a global study want an omnichannel banking experience – the ability to seamlessly switch between physical and digital channels; and 61% of “digitally-centric” consumers are more likely to stay with their primary bank or credit union as opposed to 55% of “branch-centric” consumers.

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FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

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Abrigo

JUNE 21, 2017

About 1 in every 3 family firms has no succession plan at all, and fewer than 1 in every 4 has a plan that is actually in writing and has been communicated to the firm’s key stakeholders, according to a recent survey of private companies by PwC. Many brokers expect deal flow to increase in the coming months, based on the Pepperdine survey.

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FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

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Abrigo

NOVEMBER 15, 2016

One in every four CPA firms currently faces challenges related to succession planning, according to a recent survey by the AICPA Private Companies Practice Section and Succession Institute LLC. Nearly half of the survey participants pointed to merging with another firm as their first choice of exit strategy.

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TheGuardian

AUGUST 20, 2023

A survey carried out for the personal finance website Save the Student last year showed that 82% of students worried about making ends meet, while one in 10 had resorted to using food banks. And in a cost of living crisis, the curve is even steeper.

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PYMNTS

MARCH 22, 2017

Freshbooks VP of Strategy Matthew Baker highlighted these findings in a chat with PYMNTS to weave through the research and sound off on some of the survey results that most caught his attention. It’s a large responsibility, but as Freshbooks’ survey found, many small business owners are learning how to operate with a trial-and-error mindset.

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Accenture

APRIL 30, 2019

Nevertheless, our research allowed us to separate retail banking customers into four distinct “personas” that can give providers a great deal of insight into how to structure their offerings and stay relevant. That’s how winning banks will compete for and grow market share in the years ahead.

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PYMNTS

MAY 4, 2020

Instead, what if customers were segmented by their approach to returning to “normal” shopping behaviors as suggested by the PYMNTS COVID-19 surveys ? As customer segments will change, the need to segment by income or demographics is over for now.

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ATM Marketplace

JUNE 16, 2021

Go beyond surveys to build a modern CX strategy. Stratifyd for CX and Voice of the Customer is designed for the business you have today and the changes of tomorrow. With so much changing, don’t get caught flat-footed thanks to legacy technology and static dashboards that don’t grow along with you. Read this eBook to learn more.

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Abrigo

OCTOBER 10, 2023

Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Acting as the last line of defense, it is crucial to have an effective process in place.   For over a decade, DiCOM Software, now Abrigo, has  surveyed loan review professionals  to uncover challenges they often face.

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Abrigo

OCTOBER 10, 2023

Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Acting as the last line of defense, it is crucial to have an effective process in place.   For over a decade, DiCOM Software, now Abrigo, has  surveyed loan review professionals  to uncover challenges they often face.

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BankInovation

MARCH 3, 2021

In 2019, 54% of companies surveyed by Forrester Research were implementing AI, but the IT research firm expects that number to rise […].

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ATM Marketplace

MARCH 29, 2021

Brutal force attacks on ATMs are on the rise, and often with explosives, with news of these attacks publicized on an almost daily basis. Along with logical attacks are malware and specialist electronics that gain control of the ATM and access to customer data and funds.

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Abrigo

JUNE 2, 2017

outlined the responses from 188 accounting professionals in a 2014 survey. The survey data within the article showed 70 percent of respondent firms have used an outside accounting service. The recent publication from AccountingWeb titled “ What do your business clients want?

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Independent Banker

AUGUST 31, 2021

In fact, one in five community banks had deployed APIs before 2020 and another quarter planned to do so this year, a 2020 Cornerstone Advisors survey found. For example, enabled by application programming interfaces (APIs), many community banks are embracing fintech solutions.

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BankBazaar

MAY 2, 2022

A recent survey by an online mutual funds platform found that 72% of Indians are unaware of how much to put aside or invest to achieve financial freedom. The post How To Work Towards Financial Freedom appeared first on BankBazaar - The Definitive Word on Personal Finance. The word ‘finance’ can ring heavy in your ears, correct?

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Independent Banker

MARCH 31, 2022

About two-thirds of community banks have maintained a relationship with the same core processor for more than five years, and nearly 50% have kept the same vendor for more than 10 years, according to the 2020 ICBA Community Bank Core Processing Survey. Source: 2020 ICBA Core Processor Survey. Quick Stat.

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PYMNTS

MAY 27, 2020

How often has COVID-19 actually been transmitted on airplanes so far? WSJ said the International Air Transport Association surveyed 18 major carriers and found that a handful of crew members have been infected on the job, although none of the cases involved passenger-to-passenger transmission.

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PYMNTS

SEPTEMBER 9, 2020

Different generations have embraced eCommerce to varying degrees, according to a PYMNTS survey that found 40.3 Customers are very supportive of protective measures meant to reduce the risk of infection, with 84 percent of consumers saying they were more likely to visit stores with mask requirements.

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Abrigo

OCTOBER 18, 2016

The following is an excerpt from the Sageworks whitepaper "How to Improve Financial Presentations to Clients". After all, the Chapman University Survey on American Fears for 2015 found that a higher percentage of people fear public speaking than fear death.

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PYMNTS

NOVEMBER 19, 2020

The analysis is also cross-referenced with our survey of a census-balanced panel of 2,130 U.S.

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ABA Community Banking

NOVEMBER 19, 2019

As the population of older Americans continues to grow—and with seniors increasingly the targets of scams—a majority of banks are responding by offering training for frontline staff on how to prevent elder financial exploitation, according to the ABA Foundation’s second Older Americans Benchmarking Report released today.

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PYMNTS

AUGUST 15, 2016

The folks at Internet Retailer took a look at brand loyalty, the importance of customer retention programs and why it’s cheaper to retain an existing customer than market to a new one by surveying hundreds of eCommerce companies and executives.

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PopularBank

NOVEMBER 30, 2022

The vast majority of consumers participating in the International Council of Shopping Centers’ Annual Holiday Shopping Intentions survey said inflation would impact their holiday purchases. Contact us or visit a branch to find out how our products and services can help you this holiday season. 4 holiday shopping budget tips.

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BankInovation

JANUARY 26, 2023

In fact, according to a recent intelliflo survey, conducted by The Harris Poll, less than […] This economic uncertainty, coupled with lingering financial impacts from the pandemic and rising inflation, have made many uneasy about their financial fitness.

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PYMNTS

JUNE 17, 2019

Just how great of a challenge this represents for digital platforms is starkly revealed in the new Payments 2022 Playbook: Building A High-Performing Payments Team For Fraud Detection , a PYMNTS study in collaboration with Stripe , for which 250 heads of payments representing various sizes and types of digital platforms were surveyed.

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