PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. This is one of the ways that platforms are working with AI tools to differentiate themselves from their competition.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JANUARY 30, 2019

Compliance and risk management technology provider Opus is launching a new Know Your Customer (KYC) workflow solution for banks. The Software-as-a-Service (SaaS) tool also looks to streamline client onboarding and improve the accuracy of customer due diligence. A press release on Tuesday (Jan.

Compliance 115

Compliance Risk Management Analysis User Experience 115

PYMNTS

DECEMBER 8, 2017

The firm’s co-founder and chief product officer, Ferhan Patel, said the tool aims to fill gaps left by companies’ own banks. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As such, electronic B2B payments are a vital tool in that effort.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market. Deep Dive: How AI Could Change the C U Landscape.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Now they don’t have to. Alliance Bank Taps Into Ephesoft Data Capture.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

OCTOBER 20, 2017

“Citi is constantly looking for ways to make banking more convenient by connecting with our customers when and how they want to be served, especially with respect to security and protection,” said Elyse Lesley, head of Digital, Client Experience, Marketing & Analytics, US Retail Bank and Mortgage.

Cards 108

Cards User Experience Mobile ATM 108

Independent Banker

JANUARY 31, 2022

As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption. Our institution has taken a strong focus on fraud as we prepare for FedNow,” Furey says. and another pilot bank. Product Capability and Planning Information Sheet.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

NOVEMBER 2, 2018

That is, a system that is as transparent as it is dynamic so that merchant expectations are always well-attuned to how their businesses will be managed on that platform, based on their business performance, and so that fraud can be spotted and responded to in real time. . Risk And User Experience.

Payments 162

Payments Data Software Fraud 162

PYMNTS

DECEMBER 5, 2019

In an interview with PYMNTS, Reinhard Hochrieser, vice president of Product Management at authentication services provider Jumio , said when it comes to the emergence of deepfakes, “from an identity verification perspective, we are right at the beginning. But the technology is already extremely solid.

Video 139

Video Course Technology User Experience 139

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Javelin Strategy & Research

FEBRUARY 23, 2015

It’s a term that causes many bankers to lock up mentally because they can’t envision a way for personal finance management to escape the historical shackles of old-fashioned PFM in a tab. But just because consumers don’t want PFM in a tab doesn’t mean they don’t want personal finance management in online and mobile banking.

Management 40

Management Taxes Mobile America 40

Perficient

JANUARY 16, 2024

Background On October 19 th , 2023, the Office of the Comptroller of the Currency (OCC) published an article highlighting new enforcement actions and clarifying explicit rules regarding misconduct, particularly as it relates to financial abuse by senior-level management.

Compliance 221

Compliance Guidelines Policies Risk Management 221

PYMNTS

MARCH 8, 2019

The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience. The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

PYMNTS

JUNE 10, 2020

FIs that already provided mobile options were well-positioned to manage consumers’ and businesses’ finances during the pandemic, but others have had to look beyond their existing relationships to offer digital services. That may be why April also saw 200 percent growth in new account openings made via mobile.

Mobile 130

Mobile Security Examples Study 130

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t? And those abandonment rates?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

APRIL 30, 2018

IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business. Some 750 such networks , they said, were provisioned in the first two weeks of that launch.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

AUGUST 24, 2017

While much of Europe has embraced the use of the original 3DS protocol for the majority of virtual transactions, the protocol’s reputation for a clunky user experience in the online checkout flow has kept it from seeing the same adoption in the U.S. In fact, only 18 percent of U.S.-based based transactions leverage it today.

Security 102

Security CA User Experience Mobile 102

PYMNTS

NOVEMBER 30, 2018

Understanding risk, particularly its sources and how to most effectively manage it, is one of the most fundamentally important topics in payments for those who provide services and those who use them. At the same time, Aberman said, merchant services has evolved into a longer-tailed tool. “We The Expanded World Of Risks.

Risk Management 162

Risk Management Management Payments Fraud 162

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t? And those abandonment rates?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

MAY 24, 2017

. “To help grow their role and create effective change, compliance needs to embrace the process and tools of change, innovation, and technology,” the blog authors wrote. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

Fintech Labs Insights

MARCH 16, 2017

FinDEVr Previews highlight companies presenting new developer tools, platforms, and integrations at FinDEVr New York 2017 , March 21 & 22. The company allows analysts to rapidly create custom analytics decision engines to drive lending, portfolio risk management, fraud mitigation, or any custom decision need.

New York 15

New York Analytics User Experience Risk Management 15

FICO

SEPTEMBER 22, 2021

Building a hot air balloon our of a ball, kerosene, newspaper, and cotton (E1:S20)… though he later eclipsed this by building another hot air balloon out of a tool shed, tent, parachute, homemade superglue, welding equipment, and a gas tank (S3:E6). Put your business users to work on the data. Not anymore.

Strategy 52

Strategy Fintech Data Industry 52

PYMNTS

SEPTEMBER 10, 2018

Fraudsters can take advantage of the fact that authentication is all over the map,” Nolte said, “especially if they manage to intercept legitimate calls. Mobile , he noted, is becoming mandatory in some areas, where the regulation is more stringent insofar as it is becoming the most usable tool. “I

Cards 102

Cards Mobile Security User Experience 102

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JUNE 10, 2016

To do that, the company offers services like parking rate management, payment collection, processing and enforcement, among others, in order to help cities take better control of their parking lots. Although we try to also provide in help and the user experience for the parker, our main customer, the person who pays us, is the city.

Mobile 100

Mobile Payments Training Wisconsin 100

William Mills

MAY 11, 2016

CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. This looks like a polling tool, to get quick client feedback, mostly about current events. David Carr (Innovation Manager).

Video 40

Video Mobile social media Analytics 40

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. It has motivated a different approach for fighting fraud in the 2020s and beyond. But everyone knows the job has to be done. “At

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Preventing Hiccups in the User Experience. … That’s why research is a major tool against churn,” she said.

Customer Experience 131

Customer Experience Fraud Video Security 131

Fintech Labs Insights

JUNE 18, 2015

We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. The company provides payments services with flexibility and user experience control that platforms seek. It also provides regulatory and fraud risk protection. Finovate: How is WePay using machine learning to combat fraud?

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JUNE 6, 2016

PYMNTS.com recently caught up with Gopalkrishnan, who discussed how BoA’s philosophy of simplicity and security is leading to adoptable client tools, positive consumer experiences, and how it’s helping to shape how the bank focuses on technology adoption. It’s understanding, what makes me feel safer?

Security 100

Security Technology Training America 100

PYMNTS

FEBRUARY 13, 2020

This week’s look at the convergence of AR and AP finds new solutions from banks and FinTechs alike finding opportunity to strengthen the buyer-supplier relationship through tools that tackle friction on both ends of the B2B transaction.

Payments 161

Payments Chicago Management Meeting 161