PYMNTS

MAY 9, 2018

CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would beef up the role of artificial intelligence in helping those financial institutions become more secure. COOPER is not the only recent financial services enhancement introduced by CO-OP.

Fraud 100

Fraud Security Risk Management User Experience 100

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. However, the rise of mobile ordering also comes with growth in account takeover fraud.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Improving customer experiences was not the sole focus of 3DS 2.0’s The changes also include enhanced fraud protections for merchants. 3DS was initially introduced in 2001, and has continued to evolve over the past 17 years.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

MARCH 20, 2020

Fraud attacks’ frequency and complexity will likely continue to rise despite merchants’ best efforts to prevent them. The Latest Fraud Decisioning Developments. The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts.

Industry 225

Industry Fraud social media Security 225

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

SEPTEMBER 15, 2020

In the new Digital Identity Tracker, Paine discusses why digital ID verification tools could hold the key to sharing platform satisfaction. They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. We found that 52 percent of all FIs will concentrate on this area over the next three years.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

AUGUST 3, 2020

Google’s expertise in building great user experiences and a highly-scaled and secure infrastructure is a great complement to BankMobile’s financial and regulatory expertise and its unique customer acquisition funnel in the higher education segment.”.

Google 239

Google Digital Banking Pennsylvania FDIC 239

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers. We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. This is one of the ways that platforms are working with AI tools to differentiate themselves from their competition.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

NOVEMBER 13, 2020

Fraud is another consideration. One way is to adopt a comprehensive, risk-based approach, [which can be] done by conducting essential checks with regulators’ lists to identify politically exposed persons (PEP) and cybercriminals as well as employing an extensive range of tracking tools that monitor suspicious behavior,” Pathak said.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JANUARY 30, 2019

The Software-as-a-Service (SaaS) tool also looks to streamline client onboarding and improve the accuracy of customer due diligence. The tool deploys artificial intelligence (AI) to analyze traditional and open source information for enhanced risk management. A press release on Tuesday (Jan.

Compliance 115

Compliance Risk Management Analysis User Experience 115

PYMNTS

DECEMBER 10, 2020

Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. . Not just any digital banking platform will do, however: 38 percent of customers consider user experiences to be essential when selecting online banking services.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. There is the potential, too, for integrated invoicing capabilities within QuickBooks to combat invoice fraud , a growing pain point for the B2B payments landscape.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

DECEMBER 8, 2017

The firm’s co-founder and chief product officer, Ferhan Patel, said the tool aims to fill gaps left by companies’ own banks. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

JUNE 11, 2019

When it comes to authentication, customers largely prioritize convenience over safety, exposing them to fraud, and putting pressure on merchants and financial institutions (FIs) to offer convenient user experiences without compromising security. Find the feature story in the Tracker. About the Tracker.

Online 145

Online blockchain social media Security 145

PYMNTS

SEPTEMBER 25, 2018

Fusion Risk Management is expanding its corporate risk management software offering by integrating new functionality into the tool, the company said in a press release on Monday (Sept. He added, “Fragmented programs that rely on legacy tools bear hidden costs and risks.”.

Risk Management 182

Risk Management Software Management User Experience 182

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

DECEMBER 18, 2019

Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them. Much has been written about AI-powered tools for fraud detection and security. What else can it do, though, especially for online marketplaces?

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Artificial intelligence (AI) is another innovation quickly gaining ground in the CU market.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

DECEMBER 3, 2019

The drive toward frictionless but secure consumer experiences in other parts of the economy is also leading consumers to expect more from their financial institutions. Whether via eCommerce shopping or retail loyalty programs, consumers are getting used to increasingly personalized experiences. “We That’s not all.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

FEBRUARY 12, 2019

That resulted in a quite fractured user experience, and inconsistent user experiences.”. That fact, in turn, gives fraudsters the tools they need to create illegitimate accounts and conduct other forms of online theft. Those two things haven’t been really tied to each other,” Pointner said. Face Familiarity.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

Independent Banker

JANUARY 31, 2022

As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption. Our institution has taken a strong focus on fraud as we prepare for FedNow,” Furey says. Go-to-market preparations. and another pilot bank. ICBA & ICBA Bancard.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

MARCH 14, 2017

Though money laundering is a dangerous and enormous aspect of fraud, it’s often overshadowed by high-profile data breaches and other cybercrime activities. Using technology, specifically mobile tools, to verify identity is what Mitek utilizes to help businesses fill the gaps with customer self-service onboarding through a digital channel.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

OCTOBER 20, 2017

“Citi is constantly looking for ways to make banking more convenient by connecting with our customers when and how they want to be served, especially with respect to security and protection,” said Elyse Lesley, head of Digital, Client Experience, Marketing & Analytics, US Retail Bank and Mortgage.

Cards 108

Cards User Experience Mobile ATM 108