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Want Better Fraud Prevention? Build A Better Team

PYMNTS

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. That sort of fraud prevention spends 100 percent of the time on that one aspect of fraud, he noted.

Fraud 169
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The Past, Present And Future Of Voice Banking

PYMNTS

Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. The solution has been secure, but not perfect: In May, an HSBC customer’s non-identical twin managed to breach his brother’s account by mimicking his twin’s voice. Wells Fargo jumped on the bandwagon a little later.

Security 156
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How ?Adaptive? Decisioning Helps Issuers Stop Treating ?Good? Customers Like Fraudsters

PYMNTS

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. Unfortunately, this current environment presents some of those opportunities.”. For merchants and their FIs, particularly issuers, the battle is everlasting and evolving.

Fraud 208
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Customer Identity Management - Six Focus Areas in the Era of COVID-19

FICO

But the move to digital channels comes with the responsibility to protect both customers and organisations from fraud. This includes application fraud – i.e. a fraudster uses a stolen or synthetic identity to open an account and account takeover fraud - where fraudsters know enough about someone to login to their accounts and take them over.

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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

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Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. How will the institution compete with the more sophisticated treasury management business? Due diligence is your friend.

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Is Data Aggregation The Key To Banking?s Future?

PYMNTS

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

Data 151