PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JULY 23, 2020

The goal is to provide a better user experience for invoicing and a reduced risk of fraud. By using the new solution, companies will be able to scale operations to offer automated invoicing and reconciliation, global tax and regulatory compliance and better fraud controls, the release stated.

User Experience 140

User Experience Fraud Taxes Resources 140

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

FICO

AUGUST 27, 2020

But the move to digital channels comes with the responsibility to protect both customers and organisations from fraud. This includes application fraud – i.e. a fraudster uses a stolen or synthetic identity to open an account and account takeover fraud - where fraudsters know enough about someone to login to their accounts and take them over.

Management 52

Management Fraud Security Examples 52

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 16, 2019

Acquirer WorldPay, for example, has launched an Exemption Engine, which will allow companies to search for relevant exemptions that may help them better manage payments and authentication under the regulation. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Very rarely … do you hear people talking about check fraud” anymore, she noted.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

NOVEMBER 8, 2019

Not only that, but fresh PYMNTS research sheds light on fraud and facial recognition. A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. Citi: Turning Digital Payments Acceptance Into A Corporate Cash Management Play.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JUNE 9, 2020

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

Data 151

Data Security Online User Experience 151

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. “The Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

Independent Banker

JANUARY 31, 2022

This operating model—iterative and parallel testing and development—ensures an agile approach and strong collaboration as the Federal Reserve and pilot organizations jointly prepare our solutions for launch.”. Our institution has taken a strong focus on fraud as we prepare for FedNow,” Furey says. Tina Giorgio, iCBA.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. For example, our Fraud Desk department is a business model innovation we came up with to help customers who need to augment their fraud operations that go beyond our models/products.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Now they don’t have to. Alliance Bank Taps Into Ephesoft Data Capture.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JANUARY 30, 2020

When expanding the same concerns to aggregators and business software solutions that integrate payments into the end user experience, some new, yet similar, risk considerations emerge. At the same time, they must manage the mechanics of moving funds across any number of ecosystems and locations. Looking at the Aggregators.

Payments 143

Payments Software Management Technology 143

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

JUNE 10, 2020

FIs that already provided mobile options were well-positioned to manage consumers’ and businesses’ finances during the pandemic, but others have had to look beyond their existing relationships to offer digital services. That may be why April also saw 200 percent growth in new account openings made via mobile.

Mobile 130

Mobile Security Examples Study 130

FICO

DECEMBER 2, 2020

In May of this year analysts Omdia undertook an independent research project on behalf of FICO to uncover the customer identity management strategies of banks around the world including those in Malaysia and the Philippines. Met Central Bank compliance requirements to reduce fraud. eKYC Malaysia – digital transformation success.

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

MARCH 8, 2019

The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience. The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. FICO® Origination Manager now interacts seamlessly with Alternative Deal Structure (ADS) to evaluate thousands of alternative offers and present a set of differentiated options in seconds.

Miami 40

Miami Analytics Florida Management 40

PYMNTS

OCTOBER 2, 2018

In a recent PYMNTS interview , CEO Gabriel Weinberg talked about how his company raised $10 million in fresh capital — only the second funding round for the 10-year-old, Pennsylvania-based operation — and has plans to better promote itself to a global audience, while also offering other privacy protection technology. ” Another issue?

Data 189

Data Online Google social media 189

Fintech Labs Insights

OCTOBER 6, 2015

Using the Cloud to Decrease Fraud, Transactions, and Protect User Identity. Online and mobile banking has come of age and consumers today are empowered with dozens of convenient ways to manage their finances online. Strong authentication in such scenarios is often cumbersome and makes for a bad end-user experience.

Fraud 12

Fraud Security User Experience Online 12

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. Fees are usually fewer while the money management features are plentiful. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. ATM Access.

ATM 52

ATM Cards Mobile Online 52

FICO

SEPTEMBER 22, 2021

Armed with all of your aggregated data, now in the hands of your most savvy business users, create per-personalized user experiences … just like we all have grown accustomed to from Amazon, Netflix, and Google. This is often referred to as the “brain” of your digital engagement.). Spinning Straw into Gold.

Strategy 52

Strategy Fintech Data Industry 52

Fintech Labs Insights

JUNE 18, 2015

We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. What rarely gets mentioned in the coverage is just how complicated platform payments can be, given myriad operational, regulatory, and risk prevention requirements. It also provides regulatory and fraud risk protection.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JULY 1, 2020

In a PYMNTS interview , NICE Actimize Head of Fraud Strategy Rob Tharle shed light on a nasty downside to the proliferation of open banking around the globe. Moving to open banking with APIs [application programming interfaces] has impacts on fraud systems. In the U.K., Commercial Bank of Dubai Links With Thunes.

Fintech 141

Fintech Strategy Fraud User Experience 141

PYMNTS

FEBRUARY 13, 2020

The solution, Finrails AP, certainly focuses on the corporate buyer, offering businesses the ability to upload a single payment file, mitigate fraud, digitize approvals and pay via card, ACH or check. Supply chain finance, he said, can be an effective way to meet the needs of both AP and AR operations.

Payments 161

Payments Chicago Management Meeting 161

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google.

Customer Experience 131

Customer Experience Fraud Video Security 131

Gonzobanker

APRIL 26, 2023

Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk. A singular viewpoint of payments can help financial institutions identify fraud occurrences and trends across multiple payment types.

Payments 158

Payments System Fraud Resources 158

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. It has motivated a different approach for fighting fraud in the 2020s and beyond.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

OCTOBER 13, 2017

Against that backdrop, the two CA Technologies executives discussed the evolution of CA Technologies’ own Transaction Manager and Risk Analytics Network and its 3D Secure protocol engine. Amid all this embrace of mobile commerce, half of all chargebacks come from the online channel, and the cost for online retailers tied to fraud is 8.6

Security 108

Security CA Payments Analytics 108

PYMNTS

JUNE 28, 2019

User Experience. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens.

Payments 107

Payments Fraud System Fintech 107

FICO

MARCH 6, 2020

I also manage the partner channels and programs for our financial crime compliance solutions. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more.

Compliance 81

Compliance Technology Fraud Analytics 81

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. ChipShield also has an integrated password management vault. Virtual reality?

Video 40

Video Mobile social media Analytics 40