PYMNTS

JUNE 16, 2017

According to a press release , App Verify for iOS allows mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing cyber security and identity assurance from fraud.

Fraud 100

Fraud Cyber Security User Experience Security 100

PYMNTS

NOVEMBER 23, 2020

AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”. The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it. This establishes identity trust or risk in real time.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

DECEMBER 16, 2020

With Plaid, users are able to link bank accounts securely near-instantaneously, through using login credentials rather than verifying through micro-deposits, which could help to cut down on fraud.

cryptocurrency 267

cryptocurrency FDIC User Experience Security 267

Gonzobanker

APRIL 26, 2023

Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk. Consolidating payments into a single processing solution via a payment hub allows FIs to modernize their operations for consistency and scale.

Payments 158

Payments System Fraud Resources 158

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JULY 23, 2020

The goal is to provide a better user experience for invoicing and a reduced risk of fraud. By using the new solution, companies will be able to scale operations to offer automated invoicing and reconciliation, global tax and regulatory compliance and better fraud controls, the release stated.

User Experience 140

User Experience Fraud Taxes Resources 140

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JULY 27, 2020

But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries? The data collected during the onboarding process is key to mitigating fraud risks for insurance companies, too.

Innovation 247

Innovation User Experience Industry Fraud 247

The Paypers

JULY 30, 2018

(The Paypers) Jens Bader, MuchBetter : There are three critical areas of iGaming payments that need to be fixed: unfair transaction fees, poor user experience, and high fraud levels

Operations 28

Operations User Experience Payments Fraud 28

PYMNTS

OCTOBER 29, 2020

Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. Western Union, for one, leverages advanced artificial intelligence (AI)-powered analytics systems to prevent fraud on the back end without inconveniencing its corporate customers.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

AUGUST 13, 2019

While these measures will reduce fraud, we want to make sure that they won’t cause material disruption to consumers themselves; so we have agreed a phased plan for their timely introduction.”. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline.

Compliance 172

Compliance User Experience Fraud Meeting 172

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. The growing threat of payment fraud is pushing Bottomline Technologies to invest in payments security and data analytics within the platform.

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 23, 2020

Even B2B payments now need to be delivered with a better user experience, and much work remains. In that usage, there were solutions that pulled ahead because of their user experience, because of their loveliness, because they [delivered] the intuitiveness that consumers or small businesses are looking for.”.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JULY 16, 2019

For other companies, GDPR is the main concern as they move to expand operations within Europe. Fraud isn’t the only thing banks and merchants are concerned over when it comes to SCA’s upcoming deadline. Deep Dive: Retailers Brace For SCA’s Downsides.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

MARCH 15, 2017

The new PrestoPrime EMV Terminal is the successor to E la Carte’s current Presto System, which is operational every day in more than 1,800 restaurants across the United States and accepts contactless payments from Apple Pay , Android Pay and Samsung Pay. It also acts as a QR code reader and camera.

Apple 108

Apple Payments United States Samsung 108

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

NOVEMBER 8, 2019

Not only that, but fresh PYMNTS research sheds light on fraud and facial recognition. A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. In other words, it is no longer enough to respond to a fraud attack after it occurs.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. For example, our Fraud Desk department is a business model innovation we came up with to help customers who need to augment their fraud operations that go beyond our models/products.

Analytics 116

Analytics Fraud Innovation Industry 116

Independent Banker

JANUARY 31, 2022

This operating model—iterative and parallel testing and development—ensures an agile approach and strong collaboration as the Federal Reserve and pilot organizations jointly prepare our solutions for launch.”. Our institution has taken a strong focus on fraud as we prepare for FedNow,” Furey says. Tina Giorgio, iCBA.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. In fact, their slogan for the card is “Created by Apple, Not a Bank?.”

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JUNE 9, 2020

Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. The broader the coverage of the data, the better because that all factors into the value of the user experience,” he said.

Data 151

Data Security Online User Experience 151

PYMNTS

JULY 3, 2020

Forward-thinking CUs are already on top of the situation and have been digitally transforming operations from back-end automation to mobile apps that delight and satisfy members. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. The ways gambling winnings can be paid out in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

APRIL 7, 2017

In an interview with Karen Webster, Karen Redwood, vice president of global payments at WePay, stated that in girding the firm and its stakeholders against the risk of fraud, “we put the experience first, and we have some principles around how we want to design [the experience].” She noted that WePay exists “behind the scenes.…

Compliance 100

Compliance social media User Experience Fraud 100

PYMNTS

JANUARY 30, 2018

In an interview with PYMNTS, Jeffrey Wheat, global director of Cyber Operations , said the testing of blockchain-based software is just as critical to software developers as it is for the companies using these tools. One way to get consumer confidence is that someone has to look after the issue of fraud,” he told the publication. “At

blockchain 144

blockchain Security Software Tools 144

PYMNTS

JUNE 24, 2019

Machine learning and artificial intelligence are among the emerging technologies capable of boosting banking operations, including customer service and preventing fraud, as recent PYMNTS research has demonstrated. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. It may also spare customers from inconveniences like manual data entry and longer-than-necessary processing waits, creating swifter overall onboarding experiences and granting faster access to funds.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

JULY 23, 2019

Making sure the person is authorized to use those credentials is critical to establishing trust — and it’s the sweet spot in which Boku operates. The carriers that provide those phones have access to those consumers’ data — and they also have decades of developed skills in matching phones and phone numbers with their operators.

Data 101

Data Mobile Compliance Security 101

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

NCR

AUGUST 25, 2017

There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. The consequence of this is an expanding ecosystem of operators and stakeholders, which must work together to deliver comprehensive change across the sector.

US 88

US Payments System Security 88