PYMNTS

APRIL 30, 2018

All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. All tout an easy user experience via a mobile app that helps users track and monitor spend.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. The reality today is that the user experience must be seamless, easy, fast and personalised, and that includes payments,” said Visa Head of Strategic Partnerships in Europe, SVP Bill Gajda.

Payments 115

Payments User Experience Cards Fintech 115

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions.

Payments 363

Payments User Experience System Mobile 363

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name. customers since 2014.

Retail 78

Retail Digital Banking Fintech Regulation 78

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t? According to the J.D. Power 2019 U.S.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JUNE 17, 2019

has been instrumental through the Competition and Markets authority (CMA) in creating an enabling environment through setting a common standard for nine retail banks. You need incentives to swallow up the slightly clunky user experience,” she said. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

SEPTEMBER 3, 2019

“I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 29, 2020

Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention. While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So

Fraud 270

Fraud Compliance cryptocurrency Security 270

NCR

JANUARY 17, 2017

Given the prevalence of financial services across the globe – in both emerging and developed markets – the disruption opportunity for fintech startups is massive. As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

JANUARY 16, 2020

Back then, the FCA recommended a ban on retail investors’ ability to trade on crypto derivatives platforms. Retail investors, said the FCA, “cannot reliably assess the value and risks of derivatives or exchange traded notes (ETNs) that reference certain cryptoassets” and estimated, too, that the ban could save £75 million to £234.3

Regulation 132

Regulation cryptocurrency User Experience Operations 132

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline. What Are the Issues?

Compliance 152

Compliance Regulation User Experience Retail 152

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t? According to the J.D. Power 2019 U.S.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JUNE 4, 2019

Under the agreement, Visa’s customers and banking and FinTech partners will have the option to use Currencycloud’s cloud-based payments platform to provide in-demand services, including multi-currency wallets and real-time notifications on foreign exchange transactions.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

FEBRUARY 24, 2017

In recent weeks, a number of financial institutions and FinTech providers have begun testing, introducing or adding upgrades to voice navigation functionalities for their banking customers. Santander went with the former, while FinTech startup D3 Banking recently unveiled an intelligent voice banking interface. In the latter camp, U.K.

Mobile 135

Mobile Fintech Google User Experience 135

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. You can read more about this story in the full media release.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. There are a few things driving large financial institutions to think about digital transformation, but it starts with customer experience,” he recently told PYMNTS. “In

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, It’s a loyalty program overhaul that Visa and Novae say makes them the first to market with a working digital currency based on converted loyalty points. Success comes down to consumer experience, as with so many things nowadays.

Apple 233

Apple Trends America Strategy 233

PYMNTS

DECEMBER 3, 2019

Power took one key friction point of the small business (SMB) credit card market to task. Some are focusing on geography, looking at markets with significant room for commercial cards to gain traction. The collaboration also reflects the opportunity for corporate credit card products in markets beyond the U.S.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

FEBRUARY 7, 2020

Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. and Canada.

Google 123

Google Retail United States Online 123

CB Insights

DECEMBER 15, 2020

As with numerous other industries, the Covid-19 crisis has propelled digitization in the space — with fintechs and financial services incumbents alike. However, market volatility is proving that investors still want relationships with human advisors, who remain a critical part of wealth management. Source: Deloitte. Source: Bloomberg.

Management 87

Management Fintech Industry Trends 87

PYMNTS

MARCH 10, 2020

There are bad days on the market — and in the wake of COVID-19, the disease caused by the coronavirus , which has spent the last month gaining more and more global ground, there have been more than a few of those of late. The market has had a crisis of confidence,” Willie Delwiche, investment strategist at Baird told the Associated Press.

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. If omnichannel retailers can innovate quickly, they can take advantage of the 90 percent reach they still have, Alvo said.

Branding 100

Branding Retail Software User Experience 100

Gonzobanker

JANUARY 17, 2020

There are still 106,000 branches when credit unions are considered, and banks are overestimating the contribution many branches are making to retaining and growing revenue, all while starving investments in marketing, digital and data maturity. We are in the infant stages of integrating digital marketing and online origination.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

APRIL 22, 2016

Unfortunately, for the world of B2B payments, those B2B startups seem to be serving more of the retail crowd. Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech.

Capital 100

Capital Security Software User Experience 100

NCR

JUNE 29, 2016

Wharton FinTech , the first student led FinTech initiative, has published two white papers on Millennials’ relationship with banks ( June 2015 and May 2016 ). Banks who capture market share amongst Millennials will be those who develop applications prioritizing the Mobile experience. Viacom Media Networks.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

SEPTEMBER 12, 2017

If not, you probably will soon, since it just teamed up with 7-Eleven to bring surcharge-free ATM access to 8,000 of the convenience chain’s retail locations. MoneyPass, a network of Elan Financial Services , provides ATM and debit card processing solutions for financial institutions, Independent Sales Organizations (ISOs) and retailers.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). “We think of the user experience as critical and want to apply this philosophy on the business side.” The Front-End Strategy: UX.

User Experience 175

User Experience UX Fintech Tools 175

Celent Banking

JULY 22, 2016

Given the cards' dominance in merchant payments today (at least in the UK, US and quite a few other markets), solutions such as Zapp may be seen as a threat to card-based transactions. As I discussed in another recent blog , Visa controls 97% of the debit card market in the UK.

Cards 100

Cards Case Study Payments Mobile 100

Fintech Labs Insights

NOVEMBER 18, 2016

iBank Marketing’s Wallet+ PFM goal-saving platform aims to give banks a tool to help their clients create and achieve their short-term financial goals. ” Using popup notifications, Wallet+ offers users suggestions to help them reach their savings targets. iBank Marketing’s Kenichi Nagayoshi (CEO), Masato Kubota (Sr.

Marketing 12

Marketing Regional User Experience New York 12

NCR

SEPTEMBER 5, 2017

Banks face pressure as consumers are given more opportunities to compare and switch services, not to mention the rise of the dynamic fintech sector. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

Fintech Labs Insights

OCTOBER 17, 2016

ORB from Alkami will give credit unions a “unified platform across all devices and functional offerings” including PFM and P2P payments, billpay, retail and business financial services, mobile, and more. The company earned a spot on Fintech Forward’s “20 Companies to Watch” this fall, as well.

Digital Banking 12

Digital Banking Technology Idaho User Experience 12

Fintech Labs Insights

JANUARY 26, 2017

Omni-channel solutions with superior user experience. Going digital is not about targeting retail customers alone. Appzillion enables banks to provide digital experience to all stakeholders including corporate customers and internal staff. Rahul Khanna, Manager, Marketing. Why it’s great.

Technology 12

Technology social media User Experience Digital Banking 12

William Mills

MAY 11, 2016

Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Presenting a programmable cloud – a fintech platform. ^KT. Retail for a piece.

Video 40

Video Mobile social media Analytics 40

Insights on Business

APRIL 6, 2017

While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again. As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

Gonzobanker

NOVEMBER 16, 2023

Banking leaders looking for the next wave of growth need to think differently about marketing to half the population. Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. Demographically, half of the U.S. Take a look at Chime.

social media 97

social media Marketing Millennials Trends 97

PYMNTS

SEPTEMBER 2, 2019

Contactless launched in New York City, retail earnings season was an ongoing rollercoaster, Facebook decided to digitally mint its own currency, the iPhone lost its dominant footing, Prime Day made all the money and Elon Musk and Jack Ma debated whether AI will be humanity’s future or the end of us all. Brian Cornell, CEO of Target.

Payments 205

Payments Apple New York City Retail 205