PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Open Banking FinTech Enfuce this week announced a partnership with financial crime and fraud management company Featurespace.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says. We look forward to supporting Secret Double Octopus in the next phase of its growth.".

Report 199

Report User Experience Security Fintech 199

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. FinTechs are also emerging as major CU competitors. This so-called “FinTech challenge” is compounded by the fact that 45.9

Data 187

Data Innovation Digital Banking Meeting 187

Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Trust […].

America 150

America User Experience Mobile Management 150

PYMNTS

JUNE 2, 2020

FIs are meeting these shifting customer demands by adding functionalities to their online offerings that were previously available only in branches, such as account openings and loan applications,” the Tracker states. One does not simply walk into digital-first banking without preparation, however.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JUNE 12, 2018

A press release issued Monday (June 11) revealed OroCommerce is turning to the cross-border payments FinTech to provide payment services for its corporate customers via API. The solution links businesses on the OroCommerce platform to more than 125 international payment methods to pay for the goods they purchase online.

Payments 134

Payments User Experience Meeting Online 134

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Due diligence is your friend. Don’t be sold on vaporware.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JUNE 4, 2019

Under the agreement, Visa’s customers and banking and FinTech partners will have the option to use Currencycloud’s cloud-based payments platform to provide in-demand services, including multi-currency wallets and real-time notifications on foreign exchange transactions.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. FinTech Kabbage.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

DECEMBER 30, 2020

As treasury management becomes increasingly digital, a bank’s corporate banking clients face challenges when it comes to modernizing treasury workflows. Ideally, they need to change existing ecosystems without giving rise to a major IT project. Many-To-Many Markets . Thus far, the markets are “many to many,” as Shields put it.

System 243

System User Experience Resources Marketing 243

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

APRIL 14, 2020

As AP and AR innovation progresses, FinTechs are also exploring how integrating AP and AR between buyer and supplier can elevate efficiencies and savings even further. Managing receivables will be key to alleviating suppliers’ cash flow needs on the AR-end, too. Digitizing AR and AP can help eliminate those unnecessary costs.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

DECEMBER 13, 2018

Many members first engage with their CU through its website or other online portal. In recent weeks, some CUs have stepped up efforts to make their online offerings more accessible to disabled users. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

JUNE 23, 2016

In what the companies said is a first for the industry, InMotion Global and Triumph Business Capital are partnering to introduce financing options for business fleet customers, linking travel management software with corporate lending. “Online FinTech lenders have raised service-level expectations, even in trucking,” he said.

Industry 110

Industry User Experience Software Capital 110

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

AUGUST 4, 2020

Where once the marquee names in tech (and no shortage of FinTechs) jockeyed for primary banking services relationships, an increasing number of partnerships are now taking shape. In this way, Google gets new users for its Pay offering , and the banks get new customers and strengthen their respective brands.

Google 298

Google Digital Banking Course Branding 298

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

NCR

JANUARY 17, 2017

Given the prevalence of financial services across the globe – in both emerging and developed markets – the disruption opportunity for fintech startups is massive. As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, We've seen transactions happening at major online stores such as Amazon or even Apple, but also mom-and-pop shops [and] the corner bar. Success comes down to consumer experience, as with so many things nowadays. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market. Deep Dive: How AI Could Change the C U Landscape.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. But businesses today are demanding a different experience from their banks, which is driving these FIs to look a bit more closely at innovation.

Innovation 100

Innovation Fintech Tools Technology 100

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience.

Cards 131

Cards New York Lending Strategy 131

Gonzobanker

JANUARY 17, 2020

We are in the infant stages of integrating digital marketing and online origination. Today, most institutions generate fewer than 5% of deposit accounts online. that fintechs doubled their market share in four years and are now generating half of all unsecured loans to consumers. This must change from the top.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

FEBRUARY 7, 2020

A genuine sea of change is rising in terms of how merchants want to interact with their shoppers and how consumers want to manage their transactions. Consumer spending hit a high of $880 billion in Q4 2019, with online sales comprising 15 percent of total expenditure — higher than ever recorded — and smooth eCommerce checkouts.

Google 123

Google Retail United States Online 123

PYMNTS

DECEMBER 3, 2019

“Business credit card issuers are doing a great job with relationship-building, getting the formula right on dedicated account management, customized reporting and digital tools. But they may have a blind spot when it comes to the product itself,” said J.D. ” Razorpay Links Businesses To Cards.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

SEPTEMBER 27, 2019

s Nationwide Building Society did not disclose how much it invested in BankiFi , but it did say that it’s support to the open banking FinTech comes as Nationwide plans to launch a business current account. The firm operates a platform to automate tax and financial management processes for gig workers, sole traders and contractors.

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

SEPTEMBER 26, 2016

But criminals are trying to find ways to take advantage of “card-not-present transactions,” where a user pays online or over the telephone. Cybercriminals are now targeting web and mobile apps in attempts to secure stolen user credentials.

Security 100

Security Fraud System User Experience 100

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. Maybe all of the above, and maybe all at once.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JULY 27, 2016

Today, though, FinTech has changed the game, and new customer demands could be taking away community banks’ leg-up on their largest peers. According to Michael Carter, CMO at FinTech firm D3 Banking , there are a few factors at play here. ” That means providing a seamless and consistent user experience across platforms.

Regional 100

Regional Community Bank Community Study 100

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception.

Marketing 131

Marketing Sacramento Data Mobile 131