PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management.

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

APRIL 29, 2020

For their part, members trust CUs to manage their money with prudence and to offer the right products. They’re not letting up, with the latest survey of PYMNTS’ sample for this series reporting that voice assistants and other leading-edge tech are what the people want. The main reason for that is a members-first mentality.

Innovation 152

Innovation Payments Millennials Survey 152

PYMNTS

SEPTEMBER 18, 2018

The changes that tech-savvy workers have imposed on their employers’ travel and expense (T&E) policies and strategies go beyond adoption of expense management FinTech solutions, too. The Pew Research Center found millennials are already the largest generation group in the U.S. They are digital,” said Bogaert.

Millennials 138

Millennials Management Technology Innovation 138

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. What financial institutions need to compete with fintech threat disrupters. As FinTech funding rises to new record levels – $131.5 According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S.

Fintech 52

Fintech Millennials Lending Tools 52

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

OCTOBER 24, 2019

London-based FinTech firm Revolut partnered with Visa to roll out a multi-currency travel debit card in Singapore, Visa said in a press release on Wednesday (Oct. A YouGov survey commissioned by Visa showed that people in Singapore are open to the idea of using neobanks and want a debit product.

Cards 112

Cards Millennials Survey Fintech 112

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

NCR

NOVEMBER 9, 2017

Smartphones have revolutionized how people across the world, in particular young adults, manage their finances. For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. Image: iStock/diego_cervo.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Gonzobanker

OCTOBER 5, 2022

Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while market researchers feed that obsession with survey data that purports to reveal those secrets. Sadly, bankers are barking up the wrong tree, and most surveys do little to help those bankers understand consumers’ real behaviors and attitudes.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while market researchers feed that obsession with survey data that purports to reveal those secrets. Sadly, bankers are barking up the wrong tree, and most surveys do little to help those bankers understand consumers’ real behaviors and attitudes.

Survey 78

Survey Mobile ATM Cards 78

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Bridge millennials own slightly more devices than the average consumer in our study: six devices compared to the roughly five that most consumers own. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MARCH 13, 2017

Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults. Some millennial-focused banking solutions include financial tools to help users manage their money and meet their financial goals. In the U.K., In the U.K.,

Report 149

Report Digital Banking Millennials Tools 149

Abrigo

JANUARY 13, 2020

In 2020, a top focus for community financial institutions is new customer acquisition, according to the BAI Banking Outlook: Trends in 2020 survey. Finding new customers was the #2 business challenge -- second only to improving the customer digital experience, according to BAI’s survey of 400 bankers representing institutions of all sizes.

Lending 150

Lending Study Survey Community 150

CB Insights

MARCH 14, 2018

Sudden volatility has shaken the markets and the state of wealth management. Find out what’s ahead for traditional wealth managers and wealth tech startups. Millennials stand to inherit approximately $30T from their parents, the baby boomers, in the coming decades, and both upstarts and advisors are vying for a piece of the pie.

Millennials 53

Millennials Trends Management Company 53

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

FICO

MAY 23, 2017

Millennials hate banks, so much so that a majority would rather visit the dentist than listen to what banks are saying. New fintech products—across a wide range of areas including lending, wealth management, and payments—are going to lead to the unbundling of the financial services industry. Silicon Valley is coming.

Fintech 40

Fintech Millennials Survey Lending 40

PYMNTS

NOVEMBER 16, 2017

As credit unions (CUs) face increased competition from traditional banks and new players from the FinTech crowd, many institutions ponder the same question: What can we do to keep our doors open? From Mill Workers to Millennials. Older credit unions that have managed to stay in business for many years, including St.

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

JUNE 22, 2017

Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey. trillion , representing about one-fifth of all managed investments. The Right Tool for Millennial Shoppers? As of early 2016, SRIs had spiked a third to $8.72

Millennials 117

Millennials Digital Banking Survey Tools 117

PYMNTS

JULY 18, 2016

The firm’s Business Growth Pulse survey concluded that, while many companies prioritize growth, only 7 percent of small businesses (with fewer than 100 employees) actually expect that growth to occur. Here’s where analysts have found SMEs should rethink their approach to success.

Survey 100

Survey Technology Management Millennials 100

PYMNTS

MAY 1, 2020

A digital-loving millennial, John, searches our website to find the type of account he wants and chooses to open it online,” Vas Nunes said. “As When members first join, and as they complete various transactions with us or open a new product, we have the capabilities to survey them based on their experience,” Vas Nunes said. “We

Arizona 159

Arizona Security Cards Phoenix 159

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. Download the free report to find out how fintech is shaping the future of wealth management and investing. get the REPORT on next generation investors.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

FEBRUARY 23, 2017

Millions of millennials have joined the gig economy, and according to Hyperwallet CEO Brent Warrington, they’re motivated by a desire for freedom and flexibility. It appears there are more millennial gig workers than there are millennials in the regular workforce. How do these expectations need to be managed by marketplaces?

Millennials 116

Millennials San Francisco United States US 116

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

William Mills

APRIL 20, 2017

JPMorgan Chase, Ellie Mae, USAA, and Quicken Loans were part of a panel discussion on their perspectives about fintech. Seth Wheeler, Managing Director at JPMorgan Chase, posed the question, “Do we build or do we partner?” This discussion focused on the intersection of the digital and physical worlds and innovation.

blockchain 46

blockchain Detroit Conference Knowledge Base 46

PYMNTS

APRIL 22, 2016

Other investors included Rakuten FinTech Fund, Greycroft Partners and e.ventures. Acorns itself acts as a robo-advisory company that works with other online firms that manage clients’ money. And with millennials as its targeted audience, there’s still room for mighty oaks to grow. percent for anything larger.

San Jose 100

San Jose Mobile Retail Survey 100

Jeff For Banks

MAY 31, 2017

Look at the surveys. Clearly he is not attending FinTech conferences. I sometimes quip that FinTech prognosticators are like futurists. The red: millennials. In it, I wondered if customers would drink your brand Kool Aid if your branch manager had stacks of paper on her desk, or if your carpet had coffee stains from 1984.

Branch Strategies 60

Branch Strategies DC Groups Fintech 60

Jessica Ellerm

NOVEMBER 12, 2015

A survey by a team of researchers at University College in London, found that Britons were seven times more likely to reveal bedroom secrets with a stranger than share details of their salary. We’d rather talk about sex than money, according to a recent ME Bank survey. Well, thanks to fintech, this just might be possible.

Survey 61

Survey Management Fintech Branding 61

Gonzobanker

JULY 31, 2017

What’s ironic is that not long ago, PayPal was listed as the most popular mobile wallet among Millennials. Even PayPal execs laughed at this (in their offices), knowing that they didn’t even have a mobile wallet offering at the time of the survey. Fintech startups are offering tools and technologies to help answer those questions.

Samsung 70

Samsung Apple Mobile Online 70

NCR

OCTOBER 3, 2017

Managing customer service interactions can, in many cases, be expensive; from the required infrastructure to the person sitting behind a phone or desk, costs quickly build up. This arguably fueled the transition from in-country to out of country customer contact centers. Don’t be outdone by the new kids on the block.

Millennials 40

Millennials Customer Experience Meeting Innovation 40

PYMNTS

SEPTEMBER 6, 2016

In the last four years, we’ve had the adoption of bitcoin, Samsung and Apple Pay and the explosion of FinTech,” said Jenkins. Of course, it’s not just the FinTech industry and tech-savvy millennials who are fueling digital change. “Payments had been relatively static with innovation around cash, checks and credit cards.

Security 100

Security CA Payments Big Data 100

Tech and Finance

JULY 13, 2016

The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous. Some smaller banks are following their footsteps, but not enough.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

MARCH 9, 2020

It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms. According to our survey, 48.2 Seven percent (7.4)

How To 232

How To Millennials ATM Fintech 232

William Mills

FEBRUARY 4, 2016

Celent shared that 71 percent of bankers surveyed plan to eventually use self-service technology in legacy branches. percent of consumers surveyed recently by CCG Catalyst said they “forget” to use mobile payments when they go to the store. had crossed over to having more weekly mobile bank users than weekly branch bank users.

Report 40

Report Big Data Analytics Strategy 40

PYMNTS

MAY 30, 2016

Nearly 40 percent of SMBs surveyed had (or were in the process of) deployed EMV, with another third planning to do so in the next 12 months. Individuals who may not have traditional access to credit — millennials, immigrants, the unbanked, etc. — Get all of the details here. Online Checkout Conversion. Digital Banking. Omnicommerce.

Trends 100

Trends Retail Fraud Mobile 100

Abrigo

DECEMBER 15, 2016

In the 2015 Growth Strategy Survey by Bank Director , the most commonly cited areas for growth were Commercial Real Estate Lending, C&I loans, SBA loans, and Construction loans. This is compounded by the growing trend of Millennial small business owners. This was especially true for young start up firms in high growth stages.

Lending 150

Lending Millennials Study Survey 150

Gonzobanker

DECEMBER 22, 2015

Bank project management offices. A phenomenally successful $50+ billion private/wealth management bank with a customer list to die for probably won’t hurt on the reference list. Roboadvisor Future Advisor acquired by establishment asset management giant BlackRock for $150M. Vendor management. “I Millennials.

Community Bank 60

Community Bank Apple Community Technology 60