Bank Innovation

MARCH 13, 2018

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.

Digital Banking 249

Digital Banking social media Tools Examples 249

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

Long Lasting Ideas

AUGUST 7, 2014

The expansion of social media in the workplace and for personal use has made it vital for financial institutions to include a specific social media policy within its policies and procedures. 8 Steps to Create Your Social Media Policy. IBM Social Computing Guidelines. Social Media Policy Database.

social media 69

social media Policies How To Handbook 69

Independent Banker

OCTOBER 14, 2014

Husic: Originally, I had qualms about effective use of my time as an executive and the ROI of social media. After many discussions with my marketing firm—which has always led by example—I consented to start my Twitter journey. Ann Chen ( ann.chen@icba.org ) is ICBA’s director, social media engagement.

social media 105

social media Leadership Community Community Bank 105

PYMNTS

OCTOBER 16, 2019

The social media site faced accusations that its ad-targeting platform — which allows ad buyers to select what demographic groups they want to target with their advertisements — was allowing and encouraging financial institutions (FIs) to violate non-discrimination provisions of the Fair Housing and Truth in Lending Acts.

social media 110

social media Online Groups Community 110

PYMNTS

JULY 3, 2018

A recent California Supreme Court decision that essentially allows a negative Yelp post to stand about a lawyer could help determine how online reviews are treated in the future. An appeals court rejected Yelp’s argument, but the Supreme Court found in favor of the online review platform. A colleague disagreed.

Online 104

Online California social media San Francisco 104

PYMNTS

DECEMBER 15, 2020

GoDaddy was interested in Poynt because of the digital shift in payments due to the pandemic, as well as in-person and online shopping converging more all the time, the release stated. The deal is expected to close in the first quarter of 2021. He said a business could do both, and that they didn't have to be competitors.

Technology 337

Technology Payments social media Software 337

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

PYMNTS

OCTOBER 22, 2020

Consumers’ buying habits have shifted as retailers face new rules and restrictions, with each side adapting to brick-and-mortar store closures or reconfigurations as well as increased online variety and competition. I think [reserve online] is the best of both worlds,” she said. consumers in May.

social media 200

social media Retail Online Mobile 200

PYMNTS

DECEMBER 5, 2018

That’s what led him to Goodworld, an online platform that removes the friction from digital donations, making them possible (and secure) by using hashtags. Such a process can lead to online amplification for the charitable cause. This can serve as a powerful force when it comes to online charitable giving via social media.

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social media Online Maine Payments 187

PYMNTS

JUNE 8, 2020

Saunders cited the example of the popular Chinese retailer Suning, which opened a retail location in April where a “virtual shelf” displays products that shoppers can purchase via a smart screen. In addition, Saunders pointed out that a number of retailers have been “nimble” in tapping into social media to work with customers.

social media 141

social media Retail Examples System 141

PYMNTS

JUNE 14, 2019

In a new PYMNTS interview, Chavez talked about bringing more online efficiencies to pet ownership. One example comes from Walmart. The retail chain is rolling out an online pet pharmacy and opening additional veterinary clinics. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

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social media Retail Tools Examples 118

PYMNTS

JUNE 29, 2020

The rise of online and contactless transactions in the European Union, for example, has meant that many merchants are making the bulk of their sales away from brick-and-mortar stores. from 30 euros to 50 euros ($33.67-$56.12), for example. Data privacy and security continue to be top priorities for many regulators, too.

How To 239

How To Payments Management social media 239

PYMNTS

MARCH 26, 2020

Part of that communication and brand strategy must include social media, which too many retailers have de-emphasized. For example, Ray Carbonell, CEO of Qnary , a provider of executive reputation services, said for retail c-level leaders must focus on clear communication — internally and externally.

Branding 145

Branding Retail social media Customer Experience 145

PYMNTS

DECEMBER 10, 2020

“So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In In practice, that means turning customers into influencers via a social selling technology platform.

social media 257

social media Video Branding Online 257

PYMNTS

JANUARY 13, 2020

And beginning earlier in the month, new laws seek to tackle “rogue traders and online tricksters,” as denounced in a statement by Vera Jourova, the EU’s commissioner for values and transparency. That applies, too, to online ticket sales. In India, Too. A California CFPB? Penalties in the New Year.

Data 131

Data social media Regulation California 131

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

Video 224

Video social media Millennials Data 224

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Elsewhere in the space, FIs are seemingly more focused on social media integrations. The integration follows a similar partnership in Nigeria.

Fraud 178

Fraud social media Data Trends 178

PYMNTS

AUGUST 9, 2019

Direct sales company Younique, which has been pivotal in its approach to social media marketing, has launched an augmented reality (AR) makeup trying-on tool, according to a release. . The tool uses facial analysis and bridges the gap, the company said, between online and in-person shopping.

social media 136

social media Tools Branding Analysis 136

PYMNTS

DECEMBER 18, 2020

The newspaper cited examples of vendors selling vaccines produced in Western countries and in China, ranging in price from $250 to $750.

Report 274

Report United States social media Guidelines 274

PYMNTS

OCTOBER 19, 2018

In the webinar, entitled “ 5 Ways Fraudsters Fake IDs — And How Your Face Can Stop Them ,” Trilli not only offered an up-to-date primer on the latest criminal techniques to steal online data and identities, but gave practical and hopeful advice on how to prevent much of that fraud, even as the people behind it keep raising their game.

Fraud 189

Fraud Online social media Software 189

PYMNTS

JANUARY 28, 2021

Nonprofit organization One Warm Coat used to depend on coat drives held at workplaces and schools, for example, but social distancing requirements and on-site attendance restrictions have made these initiatives more challenging. Social media-based campaigns are also proving to be especially useful during the health crisis.

social media 199

social media Payments Tools Report 199

Independent Banker

OCTOBER 1, 2022

Gen Z, the younger generation, has transitioned into the workforce and is primarily being targeted through social media messages and chatbots,” Fratangelo says. Fraudsters tend to target baby boomers via robocalls about healthcare, taxes or Social Security, but they aren’t immune to social scams.

Fraud 133

Fraud social media Millennials Examples 133

PYMNTS

DECEMBER 15, 2020

Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

FEBRUARY 1, 2017

In the latest installment of The Matchmaker Is In, PYMNTS’ Karen Webster and David Evans sat down (virtually, of course) to discuss the ways companies can sell across several marketplaces online with RevCascade CEO Josh Wexler. The marketplace is not separate from the actual business that is online, said the executive.

Online 100

Online Retail social media Branding 100

Abrigo

JULY 10, 2023

An example of a rising AI fraud scheme is using voice-to-text technology, such as Microsoft’s new Vall-E Text-to-Speech System. Perpetrators who access the victim's online banking profile can alter crucial details such as their address and phone number and take over the victim’s account, obtaining complete control.

Fraud 150

Fraud How To social media Security 150

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

MAY 11, 2020

The pandemic has given a boost to social commerce. Many social channels like TikTok, Instagram and Facebook have seen more commerce activity as the digital shift continues to gain momentum. For example, fashion brands have found success on Instagram and its visual strength.

Branding 148

Branding social media Video Miami 148

PYMNTS

NOVEMBER 16, 2020

Group Seeks to Block Maryland Online Advertising Tax. At issue is the eCommerce retailer’s parallel responsibility to third-party merchants as an online shopping ecosystem and to itself as a competitor on the platform with rival products. Maryland legislators ratified the tax earlier in 2020, but Gov.

Maryland 151

Maryland Taxes Online Groups 151

PYMNTS

JUNE 17, 2020

The habit of mobile ordering food for delivery hit new heights during the lockdowns, for example, and it’s one change that isn’t going anywhere. With its new importance as a revenue stream, mobile ordering is driven in part by reviews and the exchange of customer data. Where you find customer data, you also find cybercrooks.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

JANUARY 29, 2021

In December, the European Commission revealed comprehensive possible new rules for digital services that would cover social media, online marketplaces and other platforms, providing first drafts of the Digital Services Act (DSA) and Digital Markets Act (DMA).

social media 148

social media Apple Online Regulation 148

PYMNTS

SEPTEMBER 21, 2020

For example, Election Day in past years was not marked by anything but the hour or so that it took to cast a ballot. With so many companies giving their employees Election Day off, it could be an opportunity for a one-day sales event both online and in-store. Not this year. Now, the where.

Retail 169

Retail social media Marketing Branding 169

PYMNTS

JUNE 1, 2020

Starting Monday (June 1), users of the San Francisco-based image sharing social media service can tap the camera in the search bar and snap or upload a photo to see the “Shop” tab with similar products. Pinterest has found what they say is a better way to shop via its website: with a camera.

San Francisco 138

San Francisco social media Online Retail 138

PYMNTS

NOVEMBER 22, 2018

s data watchdog in response to the social media site’s Cambridge Analytica scandal. after the Information Commissioner’s Office (ICO) ruled that the social media network operator was engaged in “serious breaches of data protection.”. Facebook plans to appeal a fine issued by the U.K. ’s An estimated 1 million U.K.

social media 138

social media Data Online Examples 138

PYMNTS

SEPTEMBER 9, 2020

If a fashion company, for example, decides to put a fashion show online with links to purchasing the goods, it will need to advertise the show and its availability. Social commerce is also an essential part of the direct-to-consumer business model, even for bigger companies that are just finding their way in this space.

Marketing 209

Marketing Report social media Course 209

PYMNTS

DECEMBER 17, 2020

At a time when the coronavirus has sent record numbers of consumers online instead of to the mall, livestreaming is filling the social vacuum. There’s no better example of the trend’s proliferation than Walmart and TikTok , which on Thursday (Dec. 17) announced a “first of its kind” event scheduled for Friday, Dec. 18 at 8 p.m.

Trends 203

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