article thumbnail

Social Media Can Make Bank Customers Susceptible To Scams

PYMNTS

Unintentionally making themselves targets for scammers, customers may become vulnerable to fraud by complaining to banks on social media when systems crash. s TSB , for example, the bank saw attempted fraud rise up to 70 times, Reuters reported.

article thumbnail

AI fraud challenges: How to guard against losses

Abrigo

Stay up-to-date on AI fraud trends to protect your clientele Emerging AI fraud schemes reveal holes in financial institution's defenses. Takeaway 2 Improving security questions is a good step to take to avoid text-to-speech AI fraud schemes. Here are several suggestions for tightening security.

Fraud 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

GIACT: It’s Time To Fight Back Against Fraud

PYMNTS

Melissa Townsley-Solis, head of GIACT , discusses one of the negative effects of COVID-19: the escalation of fraud in the payments arena. She stresses the importance of small businesses fighting back against fraud in 2021 in order to achieve economic recovery. Fraud was red-hot in 2020. Businesses across the U.S.

Fraud 180
article thumbnail

TRENDING: Is Sharing Cybercrime Data Key To Fighting Fraud?

PYMNTS

Elsewhere in the space, FIs are seemingly more focused on social media integrations. Access Bank , for example, said it would work with WhatsApp to give customers in Zambia the ability to manage financial accounts and complete transactions via the IM app. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178
article thumbnail

Deep Dive: How Biometrics Help Telecommunication Companies Fight Onboarding Challenges, SIM Swap Fraud

PYMNTS

Onboarding these customers can be a tedious challenge prone to fraud and consumer frustrations, and the industry faces the ever-looming threat of SIM swap fraud. Customers still face potential fraud threats once they are signed up, with SIM swap fraud being a particularly common foe.

Fraud 267
article thumbnail

Fraud Decisioning Pulls Ahead In A Tight Race

PYMNTS

The world’s biggest social media platforms are cracking down like never before. Companies are getting much better at fraud detection and prevention, partly in response to its rapid spread. A leading index of digital theft found that loyalty fraud exploded by 89 percent over 2018, opening a vast new front in the battle.

Fraud 131
article thumbnail

Deep Dive: How 2020’s Fraud Trends Will Shape Security Measures Going Forward

PYMNTS

These growing revenue streams carry their own risks, however, not the least of which is their propensity to be targeted by fraud. The Fraud Threats Of 2020. Most customers bypass restaurants entirely when trying to perpetrate chargeback fraud , with 76 percent of cardholders going directly to their payment card issuers.

Fraud 229