Fri.Oct 11, 2019

article thumbnail

How TD Canada Trust is personalizing its in-app experience

Bank Innovation

As customers navigate through TD Canada Trust’s digital banking platform, the bank is looking to data analytics tools to make customer experiences more relevant. With reams of data on customer behavior, TD turned to Canadian tech company Flybits five years ago, and it’s looking to grow its capabilities to personalize digital banking experiences.

article thumbnail

BBVA's Strickland: customers want similar experiences in desktop, mobile banking

Payments Dive

Tim Tang, director, enterprise solutions at Hughes, sits down with Gil Strickland, vice president, product management at BBVA USA, to talk about customer expectations for online and mobile banking during the Bank Customer Experience Summit in Chicago.

Mobile 191
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

With $2b valuation, Marqeta focuses marketing strategy on startups

Bank Innovation

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible. While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

article thumbnail

The Central Bank Conundrum On Cryptos

PYMNTS

For central banks, when it comes to cryptocurrencies, there’s no central theme. Whether the advent of digital coins signifies an existential threat to monetary policy at its most basic level – the way it’s been done for, well, centuries – depends on who’s weighing in on the subject. Some central banks are embracing the concept. Others, not so much. Yays and Nays.

National 183
article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

article thumbnail

Upgrade bridges the gap between credit cards, installment loans

Bank Innovation

Banks and digital lenders may be throwing their weight behind point-of-sale loans instead of credit cards, but personal loan company Upgrade is launching a product that straddles both product categories. The Upgrade card, launched Thursday, functions like a credit card at checkout, but purchases are turned into payment plans that can last one, two, three […].

Cards 199

More Trending

article thumbnail

Weekly Wrap: More fintechs eye core banking products

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, October 11, 2019. In this episode, Suman Bhattacharyya, deputy editor, discusses the following news developments: Why a trio of financial startups have decided to expand into savings and/or checking accounts; and How point of sale lenders like Affirm are […].

Video 150
article thumbnail

Salesforce Rolls Out Order Management Function

PYMNTS

Salesforce is rounding out its offering for online sellers with the addition of Lightning Order Management, reports in Retail TouchPoints said this week. The publication reported Thursday (Oct. 10) that Salesforce’s new order management function targets integration of the order process, including fulfillment and customer service. The tool fits within the existing Salesforce Commerce Cloud suite of services, which include inventory management, order updates and return tools.

article thumbnail

Visa, Mastercard, Stripe and eBay bail on Facebook's Libra ahead of key meeting

Payments Source

As regulatory pushback against Facebook's Libra cryptocurrency has accelerated, keeping the project together has become a major challenge, with Visa, Mastercard, Visa, eBay and Stripe joining PayPal in leaving the project.

Meeting 106
article thumbnail

Small Business InsurTech Finds The Next Unicorn

PYMNTS

After one of the busiest weeks of the year for B2B startup venture capital funding, this week revealed a bit of a lull in the market. Still, investors placed more than $368 million into the space, often in the form of Series B rounds for a range of B2B players, including fleet management, small business (SMB) banking and global payments. It was an SMB InsurTech startup, however, that led this week’s roundup, and brought the market its newest unicorn.

Capital 169
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

8 deals that fuel the gig economy's takeover of payments

Payments Source

Rapid-fire acquisitions, partnerships and investments in the likes of Uber, Lyft and Grab are transforming these ride-sharing providers. And much of this activity is built on their ability to handle payments seamlessly as part of the experience.

article thumbnail

Credit Evolution: From Coin To Card And Back Again

PYMNTS

It’s hard to imagine a world without credit cards. After all, there were close to 480 million of them being used by U.S. consumers as of the fourth quarter of 2018, up more than 100 million since the Great Recession of 10 years ago. And credit card debt reached $870 billion at the end of last year, setting a new record. Believe it or not, the concept of “credit cards” has been around for a long time.

Cards 134
article thumbnail

Morning Brief 10.11.19: Salesforce ties its sales tech to ordering and payments

Payments Source

The information you need to start your day, from PaymentsSource and around the web. Today: Salesforce bolsters ordering; Mastercard extends its reach in Africa; Caixabank ramps up use of AI; Standard Cognition acquires computer vision technology.

article thumbnail

How Asia Is Revolutionizing The $70B X-Border Tuition Space

PYMNTS

Pay local — on a global scale. To that end, Flywire said at the end of last month that it has partnered with JCB International in a relationship that provides international students in Asia with options as they make cross-border tuition payments. In a PYMNTS interview with Karen Webster, Ryan Frere, vice president of global payments at Flywire , said the partnership “opens up 13 currencies across the network we can allow payers to choose when they use JCB cards to pay tuition.”.

Cards 134
article thumbnail

Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

article thumbnail

Retail-style payment plans are the diagnosis for health care costs

Payments Source

Install payments and other financing options can offset the cost of health care, says InstaMed's Chris Seib.

Retail 98
article thumbnail

Consumer Tech Spending To Grow More Than 5 Pct This Year

PYMNTS

Spending on technology is expected to keep rising, and is projected to reach $1.69 trillion this year, which is 5.3 percent higher than last year. The International Data Corporation (IDC) has released its semiannual Worldwide Connected Consumer Spending Guide , which shows that technology spending will stay strong through 2023, reaching $2.06 trillion with a five-year compound annual growth rate (CAGR) of 5.1 percent. “Advances in technology continue to drive what ‘convenience’

article thumbnail

Branch, Mastercard launch card for hourly workers to get instant payment

Payments Source

Payroll advance provider Branch has partnered with Mastercard and Evolve Bank & Trust to offer a debit card that allows hourly workers to instantly access a portion of their earned wages ahead of their periodic paycheck.

Cards 65
article thumbnail

What Parking Marketplaces Can Learn From Airbnb

PYMNTS

The value of online payments for all transactions is set to blow past $6 trillion by 2024, and much of this money will be spent via person-to-person (P2P) marketplaces. However, the more comfortable consumers grow with online payments and marketplaces, the harder it becomes for platforms to keep them satisfied. Marketplaces need to be able to provide users with as much support, security and speed as possible when it comes to the payment experience.

Online 124
article thumbnail

Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

article thumbnail

Intesa Sanpaolo invests in vending machine-based cash acceptance network MatiPay

Payments Source

Italian banking group Intesa Sanpaolo has made a €7 million ($7.8 million) investment in MatiPay, an Italian cash acceptance network that leverages wireless vending machines.

Groups 64
article thumbnail

Top News In Payments: Alipay Says ‘No’ To Crypto, Shopify Rolls Out Experts Marketplace

PYMNTS

Today in the payments news roundup, Alipay says it will ban bitcoin and digital currency-related transactions. Also, Shopify has rolled out a gig marketplace focused on retailers. And Domino is collaborating with Amazon Wedding Registry to launch an interactive and shoppable experience. Alipay Bans Crypto Transactions. Alipay says it will be banning any transactions related to bitcoin and other digital currencies.

Payments 123
article thumbnail

5 Standard Reports Your Outsourced Collections Partner Should Provide

SWBC's LenderHub

If your financial institution works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. To properly evaluate whether your outsourced partner is performing at a high level, it’s wise to understand their company procedures and establish agreed upon benchmarks to measure their performance.

Report 60
article thumbnail

FTC’s Bureau of Competition Director To Leave Agency

PYMNTS

After serving in the position for over two years, FTC Bureau of Competition Director Bruce Hoffman will be leaving the agency in November. FTC Chairman Joe Simons announced his intention to appoint Ian R. Conner, currently deputy director of the Bureau of Competition, to succeed Hoffman, according to an announcement from the FTC. Simons said in the announcement, “Bruce has done an outstanding job leading the FTC ’s vigorous antitrust enforcement efforts for the last two years.

article thumbnail

Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

article thumbnail

Striking a balance between customer experience and security

ATM Marketplace

As banks strive to offer customers good online experiences, they often partner with a variety of fintechs. But how do they ensure that their apps are secure?

article thumbnail

How Synchrony Financial Is Upgrading Its AML Strategy

PYMNTS

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies to launder approximately $2 trillion annually. Banks are scrambling to match cybercriminals’ pace, and some are adapting quicker than others. Five Dutch banks recently formed a group to protect their systems against money launderers, but only after three of them shook off fines and anti-money

Strategy 123
article thumbnail

Restructuring the Farm Credit System—Why Now and How to Do It

ABA Community Banking

The FCS, America’s least known government-sponsored-enterprise, has an excessively complex and increasingly obsolete organizational structure. Simplifying the structure of the FCS would improve its operating efficiency, which presumably would benefit its member/borrowers, while strengthening the FCA’s safety-and-soundness regulation of the FCS. The post Restructuring the Farm Credit System—Why Now and How to Do It appeared first on ABA Banking Journal.

System 53
article thumbnail

Brexit And Beyond: Crossing The International eCommerce Tax Rubicon

PYMNTS

In the digital age, it’s become easier than ever for companies of all sizes to broaden their reach and sell to new markets. But along the way, global digital sales also carry a host of regulatory hurdles when it comes to satisfying various tax regimes. Richard Asquith, vice president of Global Indirect Tax at Avalara , told PYMNTS in a recent interview that eCommerce tax policies are fragmented when viewed across the international stage — and they’re about to get even more challenging.

Taxes 123
article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.