Wed.Jan 20, 2021

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[Podcast] Healthcare Data is Changing Consumer Care

Perficient

Healthcare leaders have access to more healthcare data and technology than ever before allowing them to transform patient and member care. A one-size-fits-all-approach doesn’t work anymore and we’re being challenged to do more through personalized medicine. In season 1 episode 2 of the Intelligent Data Podcast , host Arvind Murali and his guest Juliet Silver, Perficient’s Chief Strategist of Healthcare , discuss the state of affairs in the healthcare industry including the “Triple Aim”, the COVI

Data 508
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P&G Reports 50 Pct Jump In eCommerce Sales, Sees Lasting Shift To Online

PYMNTS

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales. In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast.

Online 292
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A Strategic Perspective: Emphasizing Inclusivity on a Global Level for Web Design

Perficient

It’s our job as marketers, designers, and strategists to develop and design inclusive web experiences and user interfaces. These experiences must aim to accommodate and benefit different audience needs based on their geographical location, culture, ethnicity, race, gender, age, language, sexual orientation, and so on, without seeing these factors as an obstacle to overcome in the strategy and design process.

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Mastercard Says Odds Favor Instant Payments For Online Gamers And Gamblers

PYMNTS

Make no mistake. While they are a unique sub-segment of global consumers, digital gamers and gamblers are just like every other denizen of the internet: They want to be paid what they have won, preferably as fast as possible. “Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. And this is happening across many verticals,” Mastercard ’s Senior Vice President of Digital Payments Silvana Hernandez told PYMNTS in a recent conversation.

Online 276
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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How Long is Too Long for a Customer Service Response?

Perficient

What’s the right amount of time a customer should wait to hear back from a financial services institution? Most people would agree that 5-7 business days is unacceptable. I recently received the message below from a nationwide mortgage lender and servicer and was shocked to see this response: Customer service isn’t new in financial services. In fact, massive customer service teams have played an essential role for decades.

More Trending

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Byte-5: DevOps 101

Perficient

DevOps is a set of practices dedicated to building, delivering, and operating rapidly-evolving systems in close alignment with business objectives. Some key practices are prolific communication and collaboration among all participants in the software development life cycle (SDLC). DevOps focuses on creating an ongoing feedback loop of analyzing, building, and testing while leveraging automation to speed the entire software delivery process.

Software 309
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Chinese Tycoon Jack Ma Delivers Speech In First Public Appearance Since Ant IPO Pulled

PYMNTS

Chinese tycoon Jack Ma has resurfaced, giving a virtual speech to rural teachers in China after nearly three months out of the public eye, The Economic Times reported on Wednesday (Jan. 20). The founder of Alibaba Group , Ma dropped out of sight after his dual initial public offering (IPO) was pulled by Beijing, which happened following a controversial speech he gave at a Shanghai financial forum in October, according to reports. .

Video 251
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Payments startup Payoneer in merger talks with SPAC

Payments Source

Payoneer, an online payments specialist, is in talks to go public through a merger with FTAC Olympus Acquisition Corp., a blank-check firm, according to people with knowledge of the matter. FTAC rose as much as 29% on the news.

Payments 165
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Today In Retail: Birkenstock Might Sell To CVC; Cognira Releases AI Suite For Retail

PYMNTS

In today’s top retail news, Birkenstock is said to be in discussions for a sale to CVC Capital Partners, while Cognira has released its AI Promotion Solution. Plus, Jennifer Lopez is depending on Flowcode for marketing of her new JLo Beauty brand. Birkenstock Discusses Potential Sale With CVC Capital Partners. Birkenstock is reportedly in talks for a sale to CVC Capital Partners.

Retail 239
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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China plans online payment rules that may hit Ant, Tencent

Payments Source

China proposed measures to curb market concentration in its online payment market, potentially dealing another blow to financial technology giant Ant Group and its biggest rival Tencent Holdings.

Online 154
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Gift Cards A Taxing Problem? Not Necessarily Says Tango Card CCO

PYMNTS

There’s an old saying that goes, “no good deed goes unpunished.” And when it comes to rewarding employees with a holiday or other work anniversary reward, the last thing businesses need is to have their generosity become a tax headache. Other than small things like a pen or providing staff with free coffee, anything given to employees that has a clear cash value attached to it is considered taxable by the IRS, said Nat Salvione , chief commercial officer of Tango Card.

Taxes 233
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ByteDance launches Douyin Pay in China to challenge Alipay and WeChat Pay

Payments Source

ByteDance, owner of short video sharing platform services Douyin (China) and TikTok (U.S.), has reportedly launched a payment service for the 600 million users of the Douyin platform.

Video 131
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Restaurants Report Revenue Hikes After $900 Billion Stimulus

PYMNTS

Restaurant chains say the recent personal stimulus checks have helped them out, a Wall Street Journal report says, though spending patterns from last time around suggest that might not last. According to the report, the $900 billion COVID-19 relief package passed last December, which included $600 payments for adults and children as well as $300 weekly unemployment boosts, while less than the CARES Act allowed last March, has still had an effect on consumer behavior.

Report 229
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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A world of regulatory pressure on installment payment firms

Payments Source

The fast-growing buy now/pay later industry is drawing scrutiny from legislators and regulators who fear it could become predatory.

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Always Be Closing: Digital Infrastructure Company Drags Real Estate Out Of Analog

PYMNTS

Buying a house is so 1980s. And that’s a problem. Even though legal real estate transactions have been happening for centuries, the basic process itself is every bit as complex today as it has ever been, with very little of the digital disruption that’s transformed countless other industries. “It’s shockingly difficult to buy a house, and it’s expensive as well,” Qualia CEO Nate Baker said in an interview with PYMNTS, noting typical fees that amount to 10 percent of transaction value on both sid

Company 221
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Bitpanda adds a Visa debit card to its digital investment platform

Payments Source

European digital investment platform Bitpanda is launching its first plastic product, a Visa debit card that combines currency, cryptocurrency and precious metal assets into one card.

Cards 118
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Ant-Backed Mynt Seeks More Funding On Heels Of $175 Million Round

PYMNTS

Globe Fintech Innovations of the Philippines, the FinTech arm of Globe Telecom , landed $175 million in additional venture funding this month. Now, Globe Fintech, known as Mynt , is reportedly on the hunt for more cash — and looking to get a valuation over $1 billion. Nikkei Asia reported on Wednesday (Jan. 20) that Mynt is eyeing a further round of fundraising.

Fintech 220
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Too much concentration stifles payment innovation

Payments Source

There’s a dynamic balance between the innovation and resiliency benefits of the messy, creative ferment of many smaller competitors, and an oligopoly or monopoly’s scale economies, says Intrepid Ventures' Eric Grover.

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Monzo Founder Blomfield Steps Down, Citing Pandemic And Other Stress

PYMNTS

Tom Blomfield , founder of Monzo , is leaving the U.K. challenger bank, citing "challenges" from the pandemic, a report from TechCrunch says. Blomfield served as been CEO of Monzo until last spring, when he became its president. In a telephone interview cited by the news site, Blomfield said he'd been unhappy at the bank for the last few years, but the pandemic had made pressures worse and strained his personal relationships.

Report 210
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Community Banks Boost Regional Presence with New Branches

Banking Exchange

Greenwoods buys branches from Town Bank, while Santa Cruz County Bank and Mountain America Credit Union announce openings Community Banking Feature3 Feature Management M&A.

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Google Rolls Out ‘Product Discovery Solutions For Retail’ Suite

PYMNTS

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As the shift to online continues, smarter and more personalized shopping experiences will be even more critical for retailers to rise above their competition," Carrie Tharp , Google Cloud’s vice president of retail and consumer,

Google 208
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Bringing “Tribal Knowledge” into the Digital Banking Age

Banking Exchange

A cherished and often differentiation-inspiring culture that demands employees provide each other with in-person support to pass down generations of business knowledge Management Feature Human Resources Duties Tech Management Online Mobile Big Data Technology Feature3.

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WeTrade Platform's Nasdaq Transfer From OTC Could Raise $121 Million

PYMNTS

The Chinese eCommerce services startup WeTrade Group is looking to raise about $121 million in its transfer from the OTC board to Nasdaq, according to the S-1 filed with the U.S. Securities and Exchange Commission (SEC). Currently listed on the OTC under the symbol WETG, the membership-based eCommerce platform WeTrade has a market cap of $1.7 billion.

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Payments in 2021: What Lies Ahead after the Digital Boom

Banking Exchange

It has been a year of momentous change for the payments industry Payments Feature3 Feature Financial Trends Mobile Tech Management Online Cards The Economy Technology Consumer Credit Customers Covid19.

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MOBI Releases Second Installment Of Blockchain Standard For Vehicle Identity

PYMNTS

The Mobility Open Blockchain Initiative ( MOBI )'s Vehicle Identity (VID) II Working Group unveiled the second part of a vehicle identity standard that uses blockchain technology, according to an announcement. MOBI is a nonprofit alliance that includes automakers, startups and smart city leaders, among others, working on standards in blockchain, distributed ledgers and adjacent innovations, per the announcement.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.