PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Download the Forrester report, The Digital Transformation Services Landscape, Q3 2023 to find out more.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. Instead, most are focusing on improving their anti-money laundering (AML), data security, mobile and digital payments, and anti-fraud operations. For example, 91.7 Other notable findings include: 79.4

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

Tools 531

Tools Innovation Resources Operations 531

PYMNTS

OCTOBER 23, 2017

When IT Becomes a Drag on Innovation. FIs want to innovate – 97 percent of banks and credit unions surveyed told PYMNTS they have focused on innovation over the past three years. Thirty-six percent of FIs say their existing IT infrastructures made payments innovation hard or very hard. So, what’s stopping them?

Innovation 131

Innovation Trends Survey Maine 131

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. For more on these and other news items from this space, download this month’s playbook. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

Abrigo

APRIL 19, 2016

banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? In a recent whitepaper (download), the regulator outlined the general approach it will take as it evaluates innovative products, services and processes that OCC-regulated banks may offer or perform.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

Perficient

FEBRUARY 25, 2021

Operations and engineering. This, along with the role of operations and engineering, serves to help the makers by giving them the tools to make building applications easier and more consistent. Operations and Engineering. The operations and engineering team’s focus is quite simple: supporting makers. Who are these people?

Community 362

Community Operations Tools Training 362

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

PYMNTS

OCTOBER 29, 2019

The pace of payments innovation continues to accelerate, and corporate payments are no longer an exception to this trend. But to understand where B2B payments innovation is going, Jay Dearborn, president of corporate payments at WEX , said the industry must first take a look in the rearview mirror. “To Banks’ Unwavering Role.

Innovation 101

Innovation System Payments Fintech 101

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Download the eBook.

Analytics 110

Analytics Innovation Payments eBook 110

Abrigo

OCTOBER 17, 2023

DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention. Optimized operations : By streamlining processes and implementing best practices, change management optimizes operational efficiency.

Management 195

Management Lending Risk Management Strategy 195

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems. contact-form-7] About the Tracker.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations. About The Restaurant Readiness Index.

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

SEPTEMBER 20, 2018

With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation. In today’s highly competitive market, the pressure is on to maximize profits and streamline B2B payment structures by reducing their operating costs, time consumption and potential for errors and fraud.

Innovation 124

Innovation Payments blockchain Technology 124

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. And tech companies are already working with retailers on payments innovation.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. The company assigns a manager to oversee operations at each site as well as food runners if the venue’s staff cannot handle delivery.

Mobile 129

Mobile Innovation San Jose Iowa 129

PYMNTS

APRIL 4, 2019

But with new restaurants also come new or expanded digital initiatives – part of the overall trend, documented by PYMNTS research, of QSRs getting smarter about eCommerce and mobile tech, even as restaurant managers and customers often have differing views about which service and payments innovations work best. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

AUGUST 6, 2020

New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Artificial intelligence (AI) is also driving payments innovations, with a study finding that it could add $1.2 How Customer Expectations Have Driven Payments Innovation.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

MARCH 16, 2017

Rather than jumping on the custom app development bandwagon that often performs poorly due to lack of consumer downloads, businesses have been increasingly making the move to partner with Facebook’s Messenger chatbot. Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception.

Operations 107

Operations social media Comparison Industry 107

Perficient

OCTOBER 14, 2020

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival.

Video 519

Video Tools Innovation Trends 519

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Coast Capital On The Innovations Driving CUs’ Digital-First Future. To get the full story, download the Tracker.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

NOVEMBER 20, 2020

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Delivery partnerships can be key to helping restaurants — especially smaller operations — weather the pandemic as consumers’ demands for digital ordering continue to grow.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

AUGUST 3, 2017

And while the poutine donut was certainly Tim Hortons’ most eye-catching (and potentially stomach-churning) innovation this summer – its biggest and longest awaited is finally debuting. Customers, after downloading the new app, log in via Facebook, Google or email and register a card or to use Apple Pay. Moving To Mobile Payments .

Innovation 101

Innovation Mobile Michigan Ohio 101

PYMNTS

MAY 28, 2020

Confronted with the option, most SMBs chose to innovate. Forty-two percent of them say they plan to not only keep the innovations they have adopted since the pandemic began, but also to expand them as their areas slowly reopen. To learn more about SMBs’ post-pandemic innovation plans, download the report. Meanwhile, 16.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

OCTOBER 28, 2020

A study found that FinTechs spend 70 percent of th eir budgets on innovation, while banks typically spend 35 percent. Most of these innovation investments have been spent on real-time payments, said Harpreet Grewal , Volante Technologies ’ chief operating officer, in an interview with PYMNTS’ Karen Webster.

Payments 219

Payments Compliance Fintech Innovation 219

PYMNTS

DECEMBER 21, 2020

These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations. To get the full story, download the Tracker. Around The Order To Eat Space.

Customer Experience 301

Customer Experience Innovation United States Survey 301

PYMNTS

JANUARY 30, 2019

Most companies — especially those prone to payments innovation — believe automating their B2B operations can provide a host of benefits. Moreover, among all the ways businesses’ can improve their B2B payments, accounts payable (AP) automation stands out as one of the most promising and popular innovations on the market.

Company 156

Company Innovation Resources Survey 156

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. PYMNTS research shows that 41.5 This competitive edge has disappeared in recent months, however.

Data 152

Data Digital Banking Innovation Fintech 152

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses.

Technology 348

Technology Trends Software Resources 348

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. For more information on these stories and other payments orchestration headlines, download the Playbook. Around The Payments Orchestration Ecosystem.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

FEBRUARY 14, 2019

In the latest edition of the “ AI Innovation Playbook: Perception Versus Reality in Payments and Banking Services ,” in collaboration with Brighterion , PYMNTS examines survey response data from more than 200 financial executives to learn how they are leveraging AI and ML to enhance their business operations.

Fraud 173

Fraud Study System Innovation 173

PYMNTS

DECEMBER 15, 2020

Our research revealed that operating costs, manual processes and process speed are the top three AR challenges. To learn how new technologies can help firms prepare for the ever-changing payments land­scape, download the report. These are only some of the findings from our research.

Study 277

Study Payments Maine Technology 277