PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Download the eBook.

Analytics 110

Analytics Innovation Payments eBook 110

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

MAY 28, 2020

Businesses that did not have online shopping channels were unable to sell their products, and restaurants that did not offer online ordering for pickup or delivery could not serve their customers. Confronted with the option, most SMBs chose to innovate. Our study finds that 33.4 Meanwhile, 16.9 percent and 13.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Coast Capital On The Innovations Driving CUs’ Digital-First Future. To get the full story, download the Tracker.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. Even so, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

MARCH 16, 2017

Rather than jumping on the custom app development bandwagon that often performs poorly due to lack of consumer downloads, businesses have been increasingly making the move to partner with Facebook’s Messenger chatbot. Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception.

Operations 107

Operations social media Comparison Industry 107

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. To get the full story, download the Tracker.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

NOVEMBER 20, 2020

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

JULY 24, 2018

It’s easy to imagine the appeal: Transferring loyalty program data from one grocer to another, moving image data from a social media site to an online photo-printing service, retaining access to music playlists after leaving a website with weak privacy protections or other flaws. Data Control. DTP Development.

Online 101

Online Data Industry social media 101

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. Cloud Marketplace Usage will Increase.

Technology 348

Technology Trends Software Resources 348

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. Thirty-two percent are also intrigued by challenger banks’ online services, and 28.9 PYMNTS research shows that 41.5

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

JULY 22, 2020

A study from AppsFlyer and Google found that global ATM use had decreased by 50 percent since the beginning of the outbreak as social distancing and stay-at-home orders have increased customers’ reliance on mobile apps and online banking options rather than ATMs. Scotiabank On How COVID-19 Could Lead To Lasting Change In Banking Operations.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

MARCH 26, 2020

5G networks offer faster download speeds than lower-generation capacities. The services Affirmed Networks offers include better costs, more simple network operations, and quick ways to implement new features. The idea is to keep improving the ways 5G networks operate, Microsoft said in its post.

Video 131

Video Operations Innovation Security 131

PYMNTS

OCTOBER 28, 2020

In the November edition of the Payments Orchestration Playbook , PYMNTS examines how payments orchestration is emerging as an effective way to help bring firms up to speed as they find their digital operations wanting. Adding new payment gateways and automating payments operations are only half the battle, however. About The Playbook.

Payments 257

Payments Report Operations United States 257

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

OCTOBER 6, 2020

The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began. The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

JANUARY 22, 2020

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. Its disbursements are completely online and allow creatives to opt how they would like to be paid. The whole [disbursements] process now is set up for self-service,” he said.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. faster payments system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

OCTOBER 2, 2020

With more consumers than ever going online to shop and pay, merchants are building and expanding their digital capabilities to meet this demand for digital commerce. This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. Around The Pa yments Orchestration Ecosystem.

Compliance 243

Compliance Data Report Meeting 243

PYMNTS

JUNE 3, 2020

The COVID-19 pandemic has ushered in immediate, large-scale operational changes for financial institutions (FIs) in the EU, U.K. Online account openings have increased 14.5 during the past two months, for example, and mobile banking app downloads saw a 60 percent jump. Online account openings have increased 14.5

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

DECEMBER 28, 2020

declined by 7 percent over the past five years, for example, and some credit unions are also reportedly considering more physical branch shutdowns as their members move online. One-quarter of respondents said that they wanted shorter teller lines, while 31 percent desired longer operating hours for greater access to financial services.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

AUGUST 20, 2019

The needs of children are a driving force for online and mobile innovation and disruption. It’s not exactly unusual these days, of course, to find multiple eyeglass options online for both adults and children – the purchase of glasses was traditionally an expensive and friction-filled process before the spread of online sales.

Mobile 153

Mobile Los Angeles Minneapolis Trends 153

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

JANUARY 17, 2020

Like CarGurus, Autolist is a tech-centric online auto shopping provider,” Jeremy Sacco, CarGurus’ director of B2B content and communications, wrote in a blog post. Their popular mobile app has millions of downloads, and we believe that engaged audience will provide yet another source of low-funnel shoppers for our dealers.”.

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 144

How To Fraud Online Mobile 144

PYMNTS

AUGUST 19, 2020

They can easily pay using digital wallets, cards-on-file or a wide variety of digital payment options online or in store, and transactions are expected to be fast, seamless and simple. For more on these stories and other recent headlines on everyday spending, download this month’s Playbook. About The Playbook.

Cards 233

Cards Exercises United States System 233

PYMNTS

NOVEMBER 9, 2020

Our research shows that consumers are more often starting their shopping journeys online and that a growing share are choosing to finish their journeys there and having products shipped to their homes. To learn more, download the report. The report focuses on the U.S. The factors driving this shift are not hard to surmise.

Study 217

Study Data United States Mobile 217

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Then, my thoughts immediately jumped to the opportunities this new tender type could create for online merchants. Guess what? Because Everyone Has to Eat.

Payments 198

Payments Innovation Branding Operations 198

Perficient

OCTOBER 20, 2020

With the increase of online shopping due to COVID-19, the need to fulfill against extreme demand becomes more important than ever. To learn more about the statistics behind these automated systems, download our commissioned study from Forrester Consulting, Get Supply Chain Right!

System 324

System How To Customer Experience Meeting 324

PYMNTS

FEBRUARY 5, 2020

In this month’s feature story, Charlotte Hausemer, vice president of innovation and product development for trade and treasury solutions Americas at BNP Paribas , explained how banks can use APIs to provide their corporate clients with capabilities that enable rapid payments and more precise cash-position management. About The Tracker.

Payments 195

Payments Charlotte Survey System 195

PYMNTS

MAY 1, 2018

Groupon , the deal website operator, announced news on Tuesday (May 1) that is buying Cloud Savings Company, the parent company of online discount code platform Vouchercloud and brand loyalty provider Giftcloud. Currently, Vouchercloud operates in 11 countries, with its main focus in the U.K.

Company 100

Company Branding Maine Innovation 100

PYMNTS

SEPTEMBER 23, 2019

Indeed, video games are helping to drive innovation when it comes to commerce and payments. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 117

Video Payments Retail Mobile 117

PYMNTS

FEBRUARY 27, 2020

In the February Next-Gen Debit Tracker , PYMNTS examines the growing use of payment cards as well as card security updates that are being made to fend off fraudsters’ ever-more innovative attempts. To read the full Feature Story, download the Tracker. Download the Tracker to read the Deep Dive. Around The Ne xt-Gen Debit World.

Cards 142

Cards United States Security Payments 142