PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. percent of those focused on data analytics said they also focused on fraud management solutions in the previous three years, compared to only 60.6 For example, 91.7 Other notable findings include: 79.4

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables.

Data 303

Data Innovation Survey Management 303

Perficient

DECEMBER 14, 2020

The COVID-19 pandemic has challenged the economic and labor markets, impacting all businesses regardless of their size. The Public Cloud Market Will Surge. For example, software-as-a-service (SaaS) enables applications to run on the provider’s servers over the internet, and it will likely remain the largest segment of the cloud market.

Technology 348

Technology Trends Software Resources 348

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52

Trends Management Customer Experience Resources 52

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. This was all accomplished without increasing our overall marketing budget,” he said, without offering more detail. Chipotle’s Digital Gains. Mobile Ordering.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

SEPTEMBER 20, 2018

As a result, there is no industry standard for how to manage inter-business payment flows, and companies are usually forced to expend precious time collectively negotiating just to settle their bills. With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation. We may soon have an answer.

Innovation 124

Innovation Payments blockchain Technology 124

PYMNTS

JANUARY 28, 2020

New technologies are being developed to continue this market growth. One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers. For more on these and other CU news items, download this month’s Tracker. million in 2019.

Innovation 155

Innovation St. Louis Fraud United States 155

Perficient

JANUARY 11, 2021

I do NOT want to be prompted to download yet another app to get this information. Which leads me to what still seems to be a big miss in software product design, development and management today; research-driven product innovation. What customer research warranted Product Owners to drive this crop of apps?

Study 309

Study Innovation Groups Survey 309

Abrigo

DECEMBER 17, 2021

DOWNLOAD WHITEPAPER . Takeaway 1 Having a cohesive vision from the top down is critical to a culture of innovation and the successful adoption of new software. . Takeaway 3 Many FIs will price-compare vendors, but neglect to consider potential hidden costs , especially when managing multiple vendors. Start at the Top.

Fintech 195

Fintech How To Innovation System 195

PYMNTS

JANUARY 14, 2020

Making the most of those relationships served as the foundation of a new PYMNTS interview with Matthew Carpenter, senior vice president, market director for Elan. More than 90 percent of Gen Z consumers – those aged 18 to 21 – report having downloaded card apps, compared to 24 percent of Baby Boomers and seniors.

Innovation 160

Innovation Payments Millennials Cards 160

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. At the heart of any fraud management operation is the question: What fraud detection technologies and techniques will best work for the business?

Fraud 52

Fraud Technology Management Trends 52

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. Innovation pains – build vs buy decisions. Let us now walk the above with a Marketing use case. Decision makers.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

SEPTEMBER 28, 2020

Now, users can download the bank’s mobile app to establish personal bank accounts in as little as three minutes, according to the report. We set up Ant Bank with the intention of providing increasingly mature FinTech products and services to the Hong Kong market and to provide a new choice to people locally.”. Citigroup , J.P.

Groups 272

Groups Fintech Mobile Report 272

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

FEBRUARY 20, 2020

Yet, what if these companies extended their presence into banking by offering accounts that improved the way consumers use and manage their credit cards and debit accounts? For the Building A Better App: Banks And The Innovation Imperative Report , a collaboration with Ondot , PYMNTS surveyed more than 3,000 U.S. In fact, 24.3

Cards 146

Cards Data Management Mobile 146

PYMNTS

SEPTEMBER 2, 2020

The trouble then becomes how to maintain and manage payment systems that use multiple payments integrations at once. Researchers are also predicting that the global demand for such integrations will likely drive double-digit market growth over the next five years. percent through 2025, when it is expected to total $42.9

Washington 188

Washington Report Payments Resources 188

PYMNTS

AUGUST 19, 2020

This manual system has been a source of frustration for both workers and their employers for years, but the pandemic has exacerbated the systems’ deeper flaws and served as a catalyst for a wave of spend ma nagement innovation. This growth is not limited to the business-to-consumer (B2C) market, either. About The Playbook.

Cards 233

Cards Exercises United States System 233

Abrigo

OCTOBER 4, 2022

Several factors make this rising-rate environment different, so strong asset/liability management is critical for increased earnings. DOWNLOAD . Takeaway 1 Banks and credit unions can increase earnings in a rising-rate environment with careful asset/liability management. Lean on innovation. 5 rate hikes. Whitepaper.

Strategy 195

Strategy eBook Security Management 195

PYMNTS

JULY 1, 2020

But one thing is clear: Americans would be willing to dispense with their local bank and make Amazon , Apple or Google their primary payment account provider if those 21 st -century accounts allowed them to more easily manage and spend their money. A PYMNTS survey of 3,000 U.S. This prospect represents risks and opportunities for FIs.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

JULY 17, 2018

The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their industry, stifling their growth and pace of innovation. However, recent changes in regulations could open new doors for the credit union market to more efficiently serve its members.

Hawaii 100

Hawaii Marketing Report Texas 100

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. The Business Impact of Outdated, Manual Systems.

System 324

System How To Customer Experience Meeting 324

PYMNTS

MARCH 20, 2020

The coronavirus pandemic — and the resulting push for consumers to stay home and practice social distancing — has prompted many restaurants to halt table service and put new focus on eateries’ abilities to manage and fulfill delivery orders. Bamboo Asia Develops Inventory Management System To Coordinate Restaurant Supplies.

Software 174

Software New York City Ohio Management 174

South State Correspondent

APRIL 27, 2022

You can download it HERE. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff. Leaders managing product teams or departments should keep these fundamentals top of mind when launching or improving a program.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Chris Skinner

JULY 26, 2017

Innovate Finance has just published their report on the first half of 2017, and the investments made in FinTech. Billion in H1 2017 –with UK investment up 37% reveals Innovate Finance H1 2017 saw 787 deals globally, attracting $6.5 Global VC FinTech investment attracts $6.5 billion of investment compared with $7.0

Fintech 251

Fintech United States US Innovation 251

PYMNTS

JUNE 19, 2020

There are ways to effectively manage these logistical issues, however. The most successful among them are adapting to this digital ecosystem by innovating new digital capabilities, as Justin Benson, CEO of cloud-based payments platform Spreedly, noted in an interview with PYMNTS.

Payments 188

Payments Compliance Resources Fraud 188

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. We’ve been quite vocal about our own transition to a risk management microservices architecture. Want to know what happens to your portfolio if there were a big market move?

Management 87

Management Risk Management Resources Analytics 87

PYMNTS

OCTOBER 11, 2017

Based on the activity of the past few weeks, it seems API-based solutions are becoming more at home on mobile devices as various companies launched several app-based solutions to expedite cash flows in different global markets. B2B payments are becoming more mobile in various global markets for different types of industries.

Report 179

Report Mobile Tools Payments 179

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. Mobile cards and their convenience will turn heads and make up minds in the battle for bank account market share that’s now shaping up.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

AUGUST 4, 2017

However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. Many players in the financial services market were already launching innovative solutions without knowing which guidelines the Fed would recommend for the U.S.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

JULY 31, 2017

Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. This inaugural edition of the Tracker covers the most significant recent developments from around the credit union market, including notable innovations, industry partnerships and efforts to challenge and change regulations.

Report 114

Report Innovation Regulation National 114

FICO

JUNE 5, 2019

China Minsheng Bank Credit Card Center has used FICO® Blaze Advisor® decision rules management system to help grow its business by creating an intelligent, automated marketing system that delivers targeted offers, which have seen a 10 to 15 percent jump in response rates. Credit Card Growth - In a Highly Competitive Market.

Management 40

Management Cards Case Study Marketing 40

PYMNTS

NOVEMBER 25, 2019

PYMNTS’ Credit Union Innovation Index found that 65 percent of such members chose their CUs because they trusted them, for example, with 60.8 CU innovation is no less prevalent abroad, with 30 CUs in Ireland partnering with Mastercard to open full-service checking accounts.

Alaska 154

Alaska Hawaii California Analytics 154

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. We’ve been quite vocal about our own transition to a risk management microservices architecture. Want to know what happens to your portfolio if there were a big market move?

Management 70

Management Risk Management Resources Analytics 70

FICO

AUGUST 1, 2018

Luckily, Decision Management (DM) technology has been invented and has come a long way since AC/DC released this epic anthem in 1975. With solutions like the FICO Decision Management Platform (DMP), the journey from novice to rockstar can be faster than a speed metal riff. trillion. Merchant Onboarding: The need for speed.

Management 58

Management DC Examples Customer Experience 58

South State Correspondent

MARCH 15, 2023

While we wrote about the root cause of the failure of Silicon Valley Bank (SVB) HERE , the lessons of the current banking crisis go beyond interest rate risk management. Previously, if banks were able to borrow against these securities, it would be at 98% of the market value or less, depending on the investment type.

social media 195

social media FDIC Branding Management 195

PYMNTS

APRIL 17, 2018

Chefling will use the funding for product development, hiring and marketing, the company said in an announcement. Chefling’s unique and comprehensive personal kitchen assistant presents an exciting opportunity to gain widespread market adoption,” XVVC, LLC Founder Brian Deutsch said in the announcement.

Leadership 116

Leadership Google System Mobile 116