Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Trends Industry Operations Customer Experience 221

Perficient

SEPTEMBER 21, 2023

Some data may exist in secure warehouses, others within Salesforce, or Amazon Web Services S3. Salesforce Data Cloud Securely Brings It All Together Businesses can leverage the power of tools such as Salesforce’s Data Cloud to bring together multiple data sets. It all starts with the data.

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Data Tools Customer Experience Security 491

PYMNTS

OCTOBER 22, 2020

A major provider of financial technology to banks, Mitek Systems said its digital identity verification software will now incorporate near-field communication (NFC) technology as well. Mitek, a top developer of digital identity verification and mobile check deposit technology, announced on Thursday (Oct.

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Technology Comparison Security Customer Experience 134

PYMNTS

NOVEMBER 13, 2019

IoT providers have hit an innovation streak in recent years, utilizing increasingly sophisticated technologies such as artificial intelligence (AI) and data tools like machine learning (ML) to rapidly expand the world of connected things. All of this will be accomplished with an emphasis on security and user safety.

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Security Innovation Technology Software 193

PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I Innovation Divide.

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Innovation Retail Maine Security 174

PYMNTS

NOVEMBER 10, 2020

Phixius provides interoperability between various participants connecting to the platform, enabling better security in moving data as opposed to storing it in a central repository like the cloud. According to Throckmorton, Phixius fixes issues with the old system by using congruent regulations and leveraging blockchain technology.

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Security Fraud Customer Experience blockchain 181

PYMNTS

DECEMBER 22, 2020

Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide. It also examines what tools companies can tap to make these payments swiftly and securely.

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PYMNTS

OCTOBER 19, 2020

Google Cloud is aiming to innovate the mortgage industry with its new artificial intelligence (AI) tool called Lending DocAI. In this industry, borrowers and lenders have high expectations; they want a mortgage document processing solution catered to improving operational efficiency, while ensuring speed and data accuracy. “In

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Google Tools Lending Industry 264

Gonzobanker

JANUARY 4, 2023

Back in the day, when I was the CIO of a bank, we had a Technology Plan. It was a single document that had every aspect of the bank’s technology goals for the year – hardware, software, vendors, projects (all led by information technology, or IT, by the way) – the entire bank IT budget. digital banking).

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PYMNTS

APRIL 10, 2020

There are several complexities associated with reviewing and settling claims, given the nature of the insurance industry, which requires stringent customer authentication and documentation. v has yet to build out support for more innovative mobile disbursement methods, but it does have the technical capacity to do so.

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Mobile Technology social media Customer Experience 198

Perficient

JANUARY 23, 2024

The COVID-19 pandemic prompted several unprecedented shifts in society, notably impacting the workplace and necessitating the adoption of innovative technologies that facilitate collaboration and efficiency in a work-from-home (WFH) environment.

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Compliance Regulation Industry Maine 221

South State Correspondent

MARCH 7, 2024

Microsoft’s Office 365 CoPilot, the integration of the Microsoft version of OpenAI’s Chat GPT into the Office suite, represents the fastest, and likely safest way, to integrate the latest technology within your bank. However, the technology is not without its risks.

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Training Data Tools Technology 195

Perficient

JANUARY 3, 2024

The COVID-19 pandemic prompted several unprecedented shifts in society, notably impacting the workplace and necessitating the adoption of innovative technologies that facilitate collaboration and efficiency in a work-from-home (WFH) environment.

Compliance 221

Compliance Risk Management Regulation Industry 221

Abrigo

SEPTEMBER 11, 2023

DOWNLOAD Takeaway 1 With generative AI technology improving by the day, the question is not if the banking industry will utilize it, but when. Takeaway 3 Financial institutions should resist the hype to apply the technology to their most complex problems and be strategic as AI improves. So, what is generative AI?

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Risk Management Data Technology Fintech 195

Perficient

FEBRUARY 17, 2021

EDI remains an indispensable technology that has evolved gradually over the last 50 years, but many EDI products are showing their age. Now is the time for businesses to keep pace with these changes, but to do so, it is essential to understand B2B processes and technologies and how to optimize them. Why Perficient.

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Management Customer Experience Technology Innovation 340

PYMNTS

JUNE 11, 2020

Social distancing restrictions implemented to curb the virus’s spread are preventing compliance professionals from obtaining physical identification documents and holding in-person meetings that typically enforced anti-money laundering/know your customer (AML/KYC) compliance. Digital Innovation, Legal implementation.

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Perficient

JANUARY 20, 2021

To achieve this, you need to define a framework for your organization which are tools/technology agnostic and build governance around the framework . Promotes speed and Innovation. Code centralized and secure. Documentation. Here is my view on the DevOps . Visibility – features, releases, code, bugs. Peer review.

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PYMNTS

APRIL 27, 2020

Card networks, processors and other major financial institutions (FIs) have worked to build up the technological infrastructure to support credit card transactions over the decades. What’s more, all of this must be accomplished in complex regulatory and security environments, with the omnipresent threats of hacking and fraud.

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Cards Fintech United States Case Study 226

PYMNTS

JANUARY 30, 2018

No one truly knows exactly where and how blockchain technology will make the greatest impact. In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more.

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blockchain Security Software Tools 144

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? How could we make this better?”.

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Innovation System Mobile Trends 145

PYMNTS

MARCH 21, 2019

Large providers, drug manufacturers and insurance firms have big innovations that are moving them away from checks. Healthcare alone has so many intricate needs that I had no idea about until we dug in,” Turner said of the project, noting that it was exactly the kind of use case the technology was built to tackle.

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Innovation Payments Regulation System 152

PYMNTS

JANUARY 22, 2021

As with any payment method, fraud attacks and human errors can upend customer experiences unless companies have strong security strategies in place. Alvarez explained in a recent PYMNTS interview how effectively securing real-time transactions requires thorough contingency planning and advanced customer verification methods.

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Security Fraud Tools Customer Experience 141

PYMNTS

DECEMBER 8, 2020

. Traditional bank account opening methods have long involved visits to branches and face-to-face meetings with officials in which physical identification documents are presented. Brazil-based facial recognition and identification technologies provider Acesso Digital recently reported that more than 5.2

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Video Report Meeting United States 211

Perficient

FEBRUARY 29, 2024

Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly. Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness.

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Trends Industry Analytics Compliance 221

PYMNTS

SEPTEMBER 18, 2020

The Payments Innovation Alliance, a membership group that includes financial institutions (FIs) and payment providers, has released “ Voice Payments: An Introduction and Overview ,” designed to deliver information on conversational payments and enabling technologies, including voice assistants and smart speakers.

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Payments Exercises Resources Fraud 220

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

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Mobile Security Examples Study 130

PYMNTS

NOVEMBER 4, 2020

Today, some documents are still sent the old-fashioned way," explained Tsafrir Attar , vice president of Digitization at Surecomp. Sometimes, they're still sending documents using snail mail.". Trade finance players, including corporates, banks and regulators, are finally ready to embrace modernization and technology.

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Regulation Tools Compliance Technology 234

PYMNTS

DECEMBER 5, 2018

The funding will be used to hire staff, “build out our infrastructure and secure the appropriate steps are taken to develop a regulated market for digital assets,” said ErisX Chief Executive Officer Thomas Chippas, according to Reuters. A new document shows that the U.S.

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blockchain Bitcoin cryptocurrency Analysis 166

Abrigo

APRIL 22, 2024

Takeaway 3 Depository lenders are enhancing their lending procedures and technologies to meet institution risk and return requirements as they grow. When a small business owner can upload supporting documents securely anytime from anywhere, the bank or credit union spends less time chasing documents.

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Lending St. Louis Community Marketing 243

PYMNTS

NOVEMBER 25, 2020

In one example, Qantas’ CEO said that international travel likely won't get back to normal without compulsory vaccinations, and that international travelers on the airline must have that documentation in place. Centers for Disease Control and Prevention (CDC), noted in the release.

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New York Resources Course Data 326

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

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United States Security Innovation Mobile 174

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Looking ahead, data integrations and APIs will continue to be integral components of the corporate banking world as new innovations emerge. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JANUARY 26, 2021

The financial institution (FI) revealed last week that it is working with Volante Technologies to accelerate its ISO 20022 adoption, leaving Citi to become Volante’s first banking customer to take a unified approach to its global migration to the messaging standard. HashCash Brings Blockchain Tech To Unnamed Bank.

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blockchain Data Fintech Technology 355

PYMNTS

MARCH 21, 2019

Large providers, drug manufacturers and insurance firms have big innovations that are moving them away from checks. Healthcare alone has so many intricate needs that I had no idea about until we dug in,” Turner said of the project, noting that it was exactly the kind of use case the technology was built to tackle.

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PYMNTS

DECEMBER 9, 2020

The passwords, user names and Social Security numbers that once helped us prove we are who we say we are now are vulnerable or have already been compromised. The state is doing that in part by imposing penalties on companies found to be lax in implementing strong security measures to protect personally identifiable information.

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Regulation Security Data Course 234

Abrigo

MAY 8, 2024

WATCH Takeaway 1 Understanding generative AI and how peers are using AI and genAI helps financial institution leaders and management vet the technology and related risks. Nevertheless, understanding the technology is crucial. Even if a financial institution isn’t yet using the technology, it can learn from peers.

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Examples Fraud Resources Risk Management 195

PYMNTS

MAY 8, 2019

Blockchain technology is taking hold in the Southwest, with the help of organizations encouraging development in the space. A group called the Austin Blockchain Collective , for instance, is looking to establish the Texas city as a hub for blockchain innovation.

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