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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The Approach.

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Perficient Named in Forrester’s Digital Transformation Services Landscape, Q3 2023

Perficient

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.

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Florida Retail Reopening Fails To Draw Consumers

PYMNTS

percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. The study found that 25.8 percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3

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Consumers Are Ready For Virtual Beauty Advisors

PYMNTS

According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported. “This creates an opportunity for beauty brands to provide assisted service online and offline not only where real human advisors don’t exist today, but even where they are available,” the report noted.

Branding 101
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Sam’s Club On Bringing The Digital Shift To Warehouse Stores

PYMNTS

The COVID-19 era has given these technologies the potential to not only reduce frictions in the shopping experience but also to make it much safer. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.

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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Some examples: My colleague Ron Shevlin pointed out in a recent study conducted with StrategyCorps that Chime, the big dog challenger bank, now has nearly 8 million customers who consider it their primary bank. If this is all the same person, she/he also has a bullhorn. The reality these people are dealing with is clear and indisputable.