Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Due diligence is your friend.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As demand for digital solutions grows, so will demand for cross-platform integrations.

Online 150

Online Groups Fintech User Experience 150

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. The Kiosk Market. But a whopping 80.3

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

FICO

FEBRUARY 9, 2021

Instant Mortgages, Just Add Data and Decision Management. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service. For its achievements, OCBC won a 2021 FICO® Decisions Award for customer onboarding & management.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

PYMNTS

JULY 24, 2018

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. “But what our numbers show, rather dramatically, is the cost of over-relying on spreadsheets to manage an entire finance function, like treasury. .

Survey 102

Survey Analytics Digital Strategies Data 102

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.

US 195

US Training Examples Data 195

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

OCTOBER 31, 2016

About the same as had been seen last quarter, according to CEO Ajay Banga, who noted that the US is holding relatively steady (as evidenced by the latest GDP numbers) and many markets across Europe are seeing some rebounds, led by Germany, even as Brexit looms large with uncertainty.

Digital Strategies 100

Digital Strategies Strategy US Cards 100

Gonzobanker

DECEMBER 5, 2018

And it follows a string of Q2 acquisitions over the last few years, including: Centrix brought cash management functions of positive pay, fraud prevention and risk assessment as well as dispute management. UnBill brought a payments consolidation software allowing end users to manage their direct payment relationships.

Fraud 111

Fraud Austin Fintech Lending 111

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 117

Technology Resources Fraud Strategy 117

Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. See you can align your business and digital strategy. And yes, you can humanize digital banking.

Conference 72

Conference Digital Banking Austin Digital Strategies 72

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Cyber security is more than just “top of mind.”

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.). Amex Moves On Insurance. The Walmart/Amazon Bidding War That Wasn’t. Stay cool.

Arizona 116

Arizona Data Portland Cards 116

Independent Banker

OCTOBER 31, 2021

Demand for digital banking products and services is on the rise across different geographic markets and customer demographics. “In In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers,” Jundt says. Banks also are realizing efficiencies from automation.

Lending 91

Lending Community Bank Community North Dakota 91

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Cyber security is more than just “top of mind.”

Trends 48

Trends Cyber Security Big Data Analytics 48

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase.

Compliance 96

Compliance Customer Experience Analysis Data 96

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Javelin Strategy & Research assesses six of the leading ven.

Report 40

Report Digital Banking Fraud Mobile 40

Gonzobanker

NOVEMBER 26, 2018

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. As banks have consolidated, so have the technology partners serving them.

Regional 101

Regional Strategy Technology Innovation 101

Gonzobanker

DECEMBER 22, 2014

Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them. The “How Twitter Can Advance Your Career” Award – Bradley Leimer. That’s one helluva move up.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. From one perspective, the position of management consulting as an industry has never seemed more secure. According to estimates, McKinsey makes about $8.8B Each one is still growing.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100

Data Management Analytics Compliance 100

Lex Sokolin

SEPTEMBER 23, 2020

To the extent it pipes people to banking product, that goes to a $500 million market capitalization public company that makes prepaid cards. It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities.

Capital 52

Capital Software Lending Apple 52

NCR

AUGUST 16, 2016

In the last decade, changing consumer demands have required financial institutions, like many industries, to invest in and develop digital strategies and embrace innovation. Digital services are now a priority for any financial institution that wants to be competitive and grow today. ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

Fintech Labs Insights

AUGUST 11, 2016

The three companies were among 18 startups competing in more than 30 API categories ranging from API Infrastructure and API Security to Enterprise APIs and Internet of Things APIs. The company went public in June , raising more than $150 million, and now sports a market capitalization of $4 billion.

San Francisco 12

San Francisco Utah Case Study New York 12

PYMNTS

OCTOBER 14, 2020

And we spend a lot of time securing our supply chain and developing our forecasting models. This has left Brandenberg with a case study in management, as he gears up for what he expects will be continued high levels of the digital-first economy for wine. But to see a peak in April is highly unusual.”.

Retail 141

Retail Case Study Apple Exercises 141

PYMNTS

NOVEMBER 20, 2020

Visa and Keyno have pioneered a new effort to serve dynamically generated security codes to fight card-not-present fraud, called dCVV2. The recasting of Google’s digital wallet as a super app launched on Wednesday (Nov. The news sent ripples through the entire pharmacy ecosystem, particularly in the stock market. 18) in the U.S.

Mobile 160

Mobile Strategy Google Innovation 160

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. Rather, Cozzo said, Mastercard’s research shows they are cobbling together a financial management system across many different platforms and apps. What Millennials Want.

Millennials 134

Millennials Management Cards Security 134

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. A secure, cloud-based environment where decisioning assets—things like data features, predictive models, algorithms and more—can be created and shared across the business. This points to a bigger issue.

How To 52

How To Analytics Data Strategy 52

CB Insights

JANUARY 6, 2019

With a major focus on sustainability and the future, Space10 is looking to innovate in everything from urban planning to food security. Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. The Home Depot — The Home Depot Innovation Center.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

MAY 24, 2016

Combine these three elements and the result is what Eran Livneh, Personetics VP of Marketing called “making personalized guidance work for large financial institutions.” We spoke briefly with Eran Livneh, Personetics VP of Marketing, during rehearsals at FinovateEurope in February. Headquartered in Tel Aviv, Israel.

Analytics 14

Analytics Data Examples America 14