PYMNTS

JANUARY 2, 2020

The challenge for credit unions (CUs), she said, is in knowing that APIs aren’t by themselves a digital strategy — the idea that one can easily flip on function via an API can lull leaders into a false belief that tapping into tech to better serve the customer base is as easy as turning on a light. .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. Throughout the pandemic, payments have been an invaluable tool to connect, support and enact change.

Payments 178

Payments Innovation Tools Cards 178

American Banker

JUNE 3, 2020

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

Digital Strategies 88

Digital Strategies Leadership Tools Strategy 88

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Tools Dallas Mobile 209

Perficient

JUNE 22, 2020

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. Do you have a tool to find a dealer?

Customer Experience 531

Customer Experience Comparison Strategy social media 531

BankInovation

AUGUST 24, 2023

In the rapidly evolving world of banking and financial services, Agile and DevOps methodologies have emerged as essential tools to drive innovation and stay ahead of the competition.

Software 98

Software Tools Innovation Industry 98

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. . “In

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

NOVEMBER 24, 2020

Consumers’ pivot to online ordering affords a massive opportunity to QSRs that could help them engage with and retain millions of customers, but restaurants must carefully consider how individuals in different regions and of varying ages are using online and mobile ordering options as well as the tools they value. percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Perficient

DECEMBER 17, 2020

Simple roadmap item; if your internal communications tools and platforms don’t allow or struggle with video, add that as a top priority. Innovative ideas come from groups with different perspectives. Everyone from Google to smaller organizations have recognized better, more innovative outcomes from teams that are more diverse.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

NOVEMBER 20, 2020

Sixty-two percent of customers also say the availability of digital ordering and payment options can influence whether they choose to patronize a QSR, further highlighting the importance of remote ordering options. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization. million consumers making the jump.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

JUNE 8, 2020

With advanced programming interfaces (APIs) and the cloud, opportunities for organizations to implement third-party FinTech solutions continue to grow, with innovators lowering the barriers and reducing the friction points of adoption and automation. But there is a downside to the “buy” tactic. Supporting Small Businesses.

Payments 159

Payments Community Tools Digital Strategies 159

PYMNTS

JANUARY 11, 2021

Of course, the digital transformation leaders this year were the organizations that prioritized technology from the onset. Digitization strategies that were set forth well before the pandemic quickly proved instrumental in achieving those goals.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

JUNE 26, 2020

It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up. But for many of them, this has also been an opportunity for them to really develop their digital strategies. Many are offering transitional tools to help guide their clients across the digital divide.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

DECEMBER 28, 2018

It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation. Now it is time to turn our backs on proprietary payment device lock-in that stifles innovation and inhibits the ability of acquirers and merchants to shape their own digital strategies.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As such, electronic B2B payments are a vital tool in that effort.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100

Security Tennessee Analytics Digital Banking 100

Bobsguide

AUGUST 7, 2022

The solution, integrated with the apps CloudMargin and eflow via Finastra’s FusionFabric.cloud platform, will provide the bank with a modern, scalable and cost-efficient ownership model as well as access to ongoing upgrades and innovation. E caroline.duff@finastra.com. About Finastra. About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

DECEMBER 23, 2020

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward. “Our

Mobile 207

Mobile Comparison Digital Strategies Operations 207

PYMNTS

APRIL 18, 2017

And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. Technologies like the cloud, mobile, Big Data, robotics and other innovations are key focuses for businesses across all industries. Further, UPS has made several investments in innovation, while the U.K.’s

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

JULY 24, 2018

The biggest time-waster linked to spreadsheets in the treasury department is using the tool to establish global cash positions, analysts noted, while treasury-related accounting tasks and cash forecast generation followed close behind. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

DECEMBER 6, 2019

Trucking Payments Tools That Are In It for the Long Haul (Amex Next-Gen Payments Report). In a feature story, the three gave PYMNTS an inside look at the financial tools and strategies that make trucking more seamless. Inside Chipotle’s Decade of Digital-First Ordering Innovation (Paytronix Order to Eat Tracker).

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

DECEMBER 15, 2017

Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. Startup GPShopper found that only 3 percent of luxury brand’s revenue was coming from digital storefronts back in 2010, and that percentage is only expected to climb to about 12 percent by 2020.

Retail 129

Retail Branding Mobile Tools 129

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 158

Strategy System Risk Management Technology 158

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

AUGUST 8, 2018

The reasons include the difficulty of copying and pasting PDF content into other documents, its crankiness when it comes to playing nice with browser extensions and other digital tools and how it promotes analog-centric thinking, which can gum up the process of government. Digital Strategies. Among the remedies?

New York City 101

New York City Hawaii Survey United States 101

NCR

JUNE 16, 2017

It should come as no surprise to any financial institution that digitization is the biggest disruptor for any business at the present time. Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology.

Big Data 65

Big Data Data Analytics Strategy 65

Perficient

NOVEMBER 20, 2020

Synthetic content – imagery and video created using graphic arts tools and software – is a valuable tool in the race to personalize. If you start with a simple image or video clip of the truck, the advanced graphic tools available today can enable you to place that truck in hundreds of different settings. How to Get There.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

Perficient

FEBRUARY 25, 2021

Such tools are critical to support learning at scale so digital teams can develop the personalization and relevance customers expect. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Cisco

MAY 5, 2021

Implementing the digital hub you need without the risk and expense of “rip and replace” strategies: A modular and tech-stack agnostic approach eliminates “rip and replace” scenarios and promotes a “plays nice with others” strategy while delivering digital customer experiences across any channel.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

DECEMBER 15, 2017

With Assemble, Mastercard aims to give issuers a set of tools that will help them, well, assemble all of those functions into a single place, so that these account holders have a single view into their finances – with the goal of making prudent spending and saving decisions based on actual account data. What Millennials Want.

Millennials 134

Millennials Management Cards Security 134