Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294

Marketing Branding Data Industry 294

Perficient

NOVEMBER 20, 2020

As all marketers know, visual content creation can be a long and expensive process. Photo and video shoots require a big investment in time and budget and the end result may be just a single asset or a few shots for you to use. For example, let’s say you sell pickup trucks.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

JUNE 22, 2020

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. FOMO begins to set in: “Everyone is doing that except for us.”

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. In this post, I’ll share how to use those insights to make sense of what to do about it. . Or should we go the other way and invest in a risky but innovative direction?

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

JANUARY 20, 2021

Matt Carpenter, senior vice president and market director of Elan Financial Services , explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. "We Elan will continue to develop differentiated expertise and talents that will help us support our partners’ needs.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

OCTOBER 16, 2018

” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. percent by midday.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

FEBRUARY 23, 2018

percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. billion in domestic sales — More and more McDonald’s markets are lovin’ it as the iconic American burger chains continues to expand its delivery efforts. Market Differentiation. McDonald’s $37.5

Online 101

Online US Payments Mobile 101

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

JULY 16, 2020

Getting everyone together helped us respond to issues more efficiently. It’s also allowed us to have fewer meetings, which has been a welcome change. The experience has made us better, more efficient communicators. Getting everyone together helped us respond to issues more efficiently.

Meeting 154

Meeting Leadership US Conference 154

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As demand for digital solutions grows, so will demand for cross-platform integrations. "It

Online 150

Online Groups Fintech User Experience 150

PYMNTS

DECEMBER 18, 2019

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

AUGUST 6, 2020

“Our strong drive-thru presence and the investments we’ve made in delivery and digital over the past few years have served us well through these uncertain times,” McDonald’s President and CEO Chris Kempczinski said when unveiling Q2 results. “We Making QSR Access Remote and Friction-Free.

Examples 108

Examples Digital Strategies Maine Innovation 108

PYMNTS

JULY 24, 2018

.” The survey shows the lost productivity that treasurers and financial executives face when continuing to rely on legacy tools like spreadsheets – but perhaps the more interesting point is that executives continue to rely on spreadsheets at all, particularly considering their investments in digitization.

Survey 102

Survey Analytics Digital Strategies Data 102

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JULY 22, 2016

Mastercard’s overall digital strategy looks to the future of digital payments as Masterpass going across all channels to enable payment connections for how consumers live, work and play – basically it’s a vision of Masterpass doing everything payments. It has often been suggested that that small number of U.K.

Payments 100

Payments Mobile Strategy Digital Strategies 100

Filene

NOVEMBER 15, 2017

Local Host: US Community Credit Union. Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them. 1:00 p.m. -

Nashville 28

Nashville social media Innovation Digital Strategies 28

Lex Sokolin

SEPTEMBER 23, 2020

To the extent it pipes people to banking product, that goes to a $500 million market capitalization public company that makes prepaid cards. This model gives visibility in the public markets to what Chime may try to sound like. Don’t get us started on WeWork, SoftBank, and Silicon Valley. Not banks in general?—?in Of course not.

Capital 52

Capital Software Lending Apple 52

CB Insights

NOVEMBER 3, 2017

Meanwhile, most active investors include key market players, such as booking platform Expedia, travel B2B solutions provider Amadeus, and hotel chains Hyatt Hotels and AccorHotels. From new booking engines to events/activities to person-to-person platforms like Airbnb, there is innovation all over in travel. in 2017 YTD. First Name.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

Filene

MAY 19, 2016

According to its website , “using mobile and Facebook metrics, Shastic calculates an overall "Innovation Score" for each financial institution. ” How is your credit union’s digital literacy? What got us all to this point isn’t necessarily going to be what will get us to where we will need to be by 2025.

social media 34

social media Case Study Innovation Mobile 34

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. That’s one helluva move up. Buena suerte, Bradley! 4 billion dollars ….

Los Angeles 101

Los Angeles Apple Risk Management California 101

PYMNTS

JUNE 7, 2017

Designed to create a simple ordering and rewards experience, the mobile app ties ordering, payments and digital loyalty into a single digital hub with which consumers can more easily interact. The partnership with NCR continues to drive the digital platforms of our brand.

Mobile 108

Mobile Branding Digital Strategies Maine 108

FICO

JUNE 21, 2022

Digital decision platforms have been driving a diverse mix of innovations. Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. million (US$9.7

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives. Many are still in wide usage today. Today, nearly 200,000 students graduate with MBAs every year.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

The platform is designed to allow companies to “innovate as you authenticate your customers” as well as add the latest authentication technologies available. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

Security Mobile Technology Virginia 12